Out- Of- Home Business Development and Growth Manager - HORECA in Norwich

Business Area: Nespresso

Location: Field Based (East Anglia Region)

Salary: Base of up to 36,000 annually depending on experience plus commission of up to 30% OTE

Benefits:

• Competitive Commission bonus based on monthly and annual KPI’s.
• Generous pension scheme.
• 12 flexible days on top of 25-day holiday entitlement.
• 2 paid volunteering days.
• A focus on personal development and growth.

Although this is a full-time opportunity, please speak to us about what flexibility means to you as we are always open to discuss individual’s flexible working needs, don’t let this stop you from applying.

Your Impact:

In this role, you’ll work cross functionally to drive sales growth, elevate customer experience, and enhance the visibility of the Nespresso Professional brand within the OOH channel. 50% of your role will be focused on new business and 50% focused on our existing partners.

Key Responsibilities:

• Tenacious Acquisition: Pursue and secure new HORECA and hospitality clients within targeted groups, driving our growth strategy forward.
• Maximise Brand Visibility: Ensure our brand shines brightly in the HORECA channel through strategic customer acquisition, impactful contracts, and optimal machine placements.
• Cultivate Relationships: Forge and nurture strong relationships with both new and existing customers to cross sell, upsell and boost overall sales and loyalty.
• Build Your Pipeline: Actively create a robust pipeline of sales opportunities through cold calling, networking, emails, events, and industry-specific fairs.
• Engage and Educate: Conduct on-site coffee tastings and training sessions to captivate prospects and enhance customer experience.

Your Ingredients for Success:

To thrive in this role, you’ll bring previous hospitality customer-facing experience, selling premium products and have a strong understanding of what excellent customer service looks like. This opportunity is ideal for someone with a genuine entrepreneurial nature and approach challenges with a can-do attitude, never backing down from a goal.

Other Key Attributes:

• Have a deep understanding of hotels, restaurants, and the hospitality landscape, coupled with a passion for coffee.
• Bring previous experience from a results-oriented environment where hitting targets is second nature.
• Showcase extensive skills in new business development, with a proven track record of success.
• Develop and maintain strong business partnerships that foster growth and collaboration within a new and existing account base.
• Demonstrate a steadfast dedication to customer support and satisfaction through exceptional account management.
• A full driving licence is required for this role.
• Thrive in an autonomous environment, taking initiative to drive your success.
• Possess strong consultative and solution-selling skills to meet customer needs effectively.

What You Need To Know:

Advert posting date: 13th March 2026

Advert closing date: 27th March 2026

We will be considering candidates as they apply and we will occasionally close job advertisements early in the event we receive sufficient applicants, so please don’t delay in submitting your application.

At Nestlé, our values are rooted in respect and we believe that embracing diversity and fostering an inclusive environment allows everyone to reach their full potential and drives innovative thinking. We strongly encourage applications from individuals of all gender identities, ethnic backgrounds, those with disabilities, parents, carers and members of the LGBT+ community. Please let us know if we can provide accommodations to ensure your full participation in the application process.