Business Account Manager

Overview

Business Area: Nestlé Health Science

Position: Business Account Manager – Prestige Retailers

Location: Field based – London

Salary: Up to £45,000 dependent upon experience + potential bonus + other fantastic benefits

Championing diversity and inclusion is important to us; when we embrace different perspectives and give everyone the chance to be the best they can be, we can think in new, creative ways that grow and enhance our business.

Note: Nestlé supports equality of opportunity with hybrid and flexible working arrangements; speak to us to understand what this could look like for you.

Position Summary

We are recruiting for a Business Account Manager to join the Nestlé Health Science Sales team and drive distribution and brand awareness of the NHSc Consumer Care portfolio in existing and new Prestige Retailer accounts to drive profitable growth. Prestige customers include John Bell & Croyden, Pharmacy @ Harrods, Pharmacy @ Selfridges, Wholefoods Market and Planet Organic. Consumer Care includes VMHS (Vitamins, Minerals and Herbal supplements) and Active Nutrition. The portfolio includes seven brands: Solgar, Vita Proteins, Pure Encapsulations, Minami, Nature’s Bounty, Garden of Life and Nuun hydration.

Reporting to the Head of Field Sales, you will manage the portfolio execution, promotional activities, pricing & agreements, and evaluate performance; analyse sales data and insights to forecast and deliver sales targets by customer and territory. You will also execute the VMHS Category Strategy and implement relevant sales drivers across the prestige customer base.

Responsibilities

• Contribute to delivery of Consumer Care commercial targets
• Deliver customer-specific KPIs including sales value & volume, trade spend contribution, new business, and distribution of key lines for the Consumer Care portfolio
• Act as key point of contact for Nestlé Health Science Consumer Care customers; manage joint business plans to drive profitable growth and provide analysis to customers and internal stakeholders
• Ensure adherence to promotional guidelines and evaluate all customer investments; manage trade spend with regular reviews with Sales Operations & Head of Field Sales
• Create and deliver a strategy aligned to business imperatives and category strategy; lead with a category-first approach to win distribution and execute brand campaigns
• Conduct daily order analysis and provide visibility of current and forecasted sales; share reports for Commercial Review
• Provide data for monthly reviews of volume, plans, NPS, NNS & TAs; identify risks and opportunities to maximise potential
• Deliver channel-relevant category strategy aligned to business priorities

What Will Make You Successful

• Sales experience in healthcare, consumer/retail/pharmacy/FMCG/high-end consumer goods channels
• Passionate, tenacious, results-driven, and able to thrive in a fast-paced environment
• Experience working in cross-functional teams
• Stakeholder management skills including experience with Nestlé in the Market (NIM) and external partners
• Experience managing CRM and internal dashboards; self-starter with proactive initiative
• Resilient with a can-do attitude, open to diverse perspectives
• Comfortable with complexity and ambiguity; able to identify opportunities and implement action plans
• Strong quantitative/analytical skills and understanding of financial management and KPI targets

Why Nestlé?

We offer an environment where you belong, can be yourself, and can grow within a broad Sales career across the UK and other markets. We provide support and coaching, competitive salary and benefits, a bonus scheme, flexible working, 25 days holiday plus bank holidays plus up to 12 days flex leave, pension, and more. We also support eBusiness, customer and category management through our eBusiness and Sales Academies.

What You Need To Know

We will consider and interview candidates as they apply; occasionally closing adverts early if enough applications are received. Job advert closing date: 24/10/2025. We are committed to equal opportunity and encourage applicants from diverse backgrounds. If accommodations are needed to participate in the process, please let us know.

Be yourself, everyone else is taken.