At a Glance
- Tasks: Develop and execute customer category plans for leading retailers in the coffee sector.
- Company: Join Nestlé, a global leader in coffee with a commitment to diversity and inclusion.
- Benefits: Attractive salary, potential bonuses, generous pension scheme, and flexible working options.
- Other info: Dynamic team environment with opportunities for personal and professional growth.
- Why this job: Make a real impact on market share growth while building strong relationships with retailers.
- Qualifications: Experience in category or sales with strong data analysis and relationship-building skills.
The predicted salary is between 40000 - 50000 € per year.
Business Area: Nestlé UK&I – Coffee
Customer Category Manager: 6 month fixed term contract
Location: Gatwick – Hybrid working: min 2 days per week in our office
Attractive Salary + potential, discretionary annual bonus + generous pension scheme
Although this is a full-time temporary opportunity, please speak to us about what flexibility means to you as we are always open to discuss individual’s flexible working needs, don’t let this stop you from applying.
Position Summary
Working as part of our Commercial Development Team (CDT) team within Nestlé Coffee, we have an exciting and challenging Customer Category Manager position available on a 6 month fixed term contract where you will be responsible for the development, management and execution of our Customer Category Plans for a number of retailers across Mults, VRs & W&C.
Your impact
The purpose of the role is to develop tailor and deploy, at a Customer level, channel and category plans and point of purchase solutions, to deliver Nestlé market share growth and overall category growth, whilst ensuring impartiality with the customer.
Key responsibilities will include but not be limited to the following:
- Building external relationships, you will be the first port of call and a trusted source for Buying/Merchandising Teams for any category questions, insight & recommendations.
- Execution of Nestlé Category Strategy, personalisation of the Category Strategy to meet the retailer’s needs and generate engagement and commitment.
- Executing the Category Drivers for the channel within your customer via the delivery of the POP Vision, through adjacency & flow recommendations to retailers at range reviews and throughout the year.
- Deliver best in class insight, engaging retailers with promotional insight to influence the effective use of promotions, developing and implementing best in class examples of latest online and in store executions.
- Deep understanding of the role of the Shopper within your Customer.
- Lead the Category agenda within the ICP process, ensuring our internal plans are fit for purpose for our customers.
- Closely monitor industry and competitor activity, to ensure our strategic commercial vision is in line with market demands in a constantly changing, competitive environment that we work in.
Your ingredients for success
- Category or Sales experience, with a demonstrable record of success in delivering growth for Nestlé & our customers.
- Strong data analysis and ability to draw out the key insights along with recommended actions to be taken.
- Ability to build strong relationships internally and externally within matrix and multifunctional teams.
- Understand the importance of working in a customer centric way.
- Evidence of flexibility and agility and use of initiative to solve challenges rapidly and often creatively.
- Love of learning, understanding 'why?' and ability to share this both externally and internally in a compelling way.
What you need to know
Advert posting date: 12/05/2026
Advert closing date: 26/05/2026
We will be considering candidates as they apply and we will occasionally close job advertisements early in the event we receive sufficient applicants, so please don’t delay in submitting your application.
At Nestlé, our values are rooted in respect and we believe that embracing diversity and fostering an inclusive environment allows everyone to reach their full potential and drives innovative thinking. We strongly encourage applications from individuals of all gender identities, ethnic backgrounds, those with disabilities, parents, carers and members of the LGBT+ community. Please let us know if we can provide accommodations to ensure your full participation in the application process.
We take pride in championing inclusion and diversity. We proudly signed the Business in the Community Race at Work Charter, are committed to Disability Confidence, and have been recognised as a Times Top 50 Employer for gender equality for three consecutive years. Additionally, we are a headline partner of Diversity and Inclusion in grocery.
To find out more about Nestle’s commitment to DEI: Nestlé's Commitment to a Diverse and Inclusive Workplace
To find out more about your recruitment journey with Nestle: Recruitment Journey | Nestlé UK & Ireland
Customer Category Manager employer: Nestlé Global
Nestlé UK&I is an exceptional employer, offering a dynamic work environment in Gatwick with hybrid working options that promote flexibility and work-life balance. Employees benefit from an attractive salary, discretionary bonuses, and a generous pension scheme, alongside opportunities for personal and professional growth within a diverse and inclusive culture that champions innovation and collaboration. Join us to make a meaningful impact in the coffee category while being part of a company recognised for its commitment to diversity and inclusion.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Category Manager
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Nestlé through LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research Nestlé's latest products and market strategies. Show them you’re not just another candidate but someone who’s genuinely interested in their business.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the Customer Category Manager role. Use specific examples that highlight your skills in data analysis and relationship building.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Nestlé team.
We think you need these skills to ace Customer Category Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Customer Category Manager role. Highlight your relevant experience in category or sales, and don’t forget to showcase any data analysis skills you have. We want to see how you can deliver growth!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role at Nestlé. Share specific examples of how you've built relationships and executed successful strategies in the past. We love a good story!
Showcase Your Flexibility:Since we’re open to discussing flexible working needs, make sure to mention how you can adapt to different situations. Whether it's working remotely or collaborating in the office, let us know how you can fit into our hybrid model.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us that you’re serious about joining our team at Nestlé. We can’t wait to hear from you!
How to prepare for a job interview at Nestlé Global
✨Know Your Numbers
As a Customer Category Manager, you'll need to demonstrate your data analysis skills. Brush up on key metrics related to market share and category growth. Be ready to discuss how you've used data to drive decisions in past roles.
✨Build Relationships
This role is all about building strong relationships with retailers. Think of examples where you've successfully collaborated with external partners. Highlight your ability to be a trusted source for insights and recommendations.
✨Showcase Your Flexibility
Nestlé values flexibility and agility. Prepare to share instances where you've adapted quickly to changing circumstances or solved challenges creatively. This will show that you can thrive in a dynamic environment.
✨Understand the Shopper
A deep understanding of the shopper's role is crucial. Research current trends in consumer behaviour within the coffee category. Be prepared to discuss how these insights can influence category strategies and promotions.
