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- Tasks: Deliver exceptional customer service and promote Nespresso's premium coffee experience.
- Company: Join Nespresso, a leader in quality coffee innovation since 2001 in the UK.
- Benefits: Enjoy competitive pay, bonuses, 25 days holiday, and flexible working options.
- Why this job: Be part of a stylish brand with growth opportunities and a focus on sustainability.
- Qualifications: Retail experience preferred; strong communication skills and a passion for coffee are essential.
- Other info: Candidates are encouraged to apply quickly as positions may close early.
The predicted salary is between 28800 - 43200 £ per year.
£13.85 per hour + Potential Bonus + Excellent Benefits
40 hours / 5 days a week
This is a full time permanent opportunity, but we are always open to discuss individual’s flexible working needs so please speak to us during the recruitment process to understand what this could look like.
We’re looking for a dedicated and driven Sales Assistant, to join our Nespresso boutique in Stratford. If you can demonstrate a strong understanding of the retail and competitive environment in which the Nespresso business operates, you could contribute to the growing success of the brand.
A day in the life of Boutique Sales Assistant:
- Ensuring a premium customer experience through exceptional customer service and excellent delivery of all elements of boutique performance.
- Welcoming customers to the boutique and adapting to meet their needs.
- Being a proud and passionate brand ambassador of Nespresso.
- Take responsibility, show motivation and in return you can expect great opportunities.
What will make you successful?
We want every customer to have a premium experience and you’ll have the passion and panache to provide exactly that. You’ll support customers in finding their perfect cup of coffee and be on hand to deliver service oriented sales, promoting our unique brand experience.
We’re looking for confident and charismatic individuals who can deliver exceptional customer service utilising strong communication and interpersonal skills, as well as being able to demonstrate:
- Ability to rapidly build strong, working relationships with your customer base and be happy to support where needed.
- Experience within the retail sector, ideally from a luxury background but we are happy to consider those from a different industry who have the required skill-set.
Your development - grow with Nespresso!
Your learning and progression are hugely important to us here at Nespresso and you can really own this through our development pathway. Your first year will include structured training opportunities, where each milestone is recognised with a monetary reward. You’ll develop knowledge and skills around:
- Our brand, company and people
- Sustainability
- Operations
You’ll be assigned a dedicated team member to offer daily support and have regular check-ins with your supervisor and manager along the way. We can’t wait to watch you evolve into a fully-fledged coffee specialist!
As part of Nestlé SA, you can count on us for an attractive benefits package. This includes a competitive pension, up to 10% bonus, and 25 days holiday, with bank holidays on top.
We will be considering candidates as they apply and we will occasionally close job advertisements early in the event we receive sufficient applicants, so please don’t delay in submitting your application.
At Nestlé, our values are rooted in respect – for our employees, our customers and our consumers. That’s why championing diversity and inclusion is so important to us; when we embrace different perspectives and give everyone the chance to be the best they can be, we can think in new, creative ways that grow and enhance our business.
We are committed to equal opportunity for all and we may collect relevant data for monitoring purposes during our candidate registration process. Be yourself, everyone else is taken!
Retail Sales Assistant - Stratford - full time employer: Nestlé SA
Contact Detail:
Nestlé SA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Assistant - Stratford - full time
✨Tip Number 1
Familiarise yourself with Nespresso's product range and brand values. Understanding their commitment to quality and sustainability will help you connect with customers and demonstrate your passion for the brand during the interview.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family in a retail-like scenario. Showcasing your ability to build rapport and provide exceptional service will be crucial in impressing the hiring team.
✨Tip Number 3
Research the latest trends in the coffee industry and be prepared to discuss them. This knowledge will not only show your enthusiasm for the role but also your understanding of the competitive environment Nespresso operates in.
✨Tip Number 4
Network with current or former employees of Nespresso if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the recruitment process.
We think you need these skills to ace Retail Sales Assistant - Stratford - full time
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Retail Sales Assistant position. Tailor your application to highlight how your experience aligns with these requirements.
Showcase Customer Service Skills: Emphasise your customer service experience in your CV and cover letter. Provide specific examples of how you've delivered exceptional service in previous roles, especially in retail or luxury environments.
Demonstrate Passion for the Brand: Express your enthusiasm for Nespresso and its products in your application. Mention any personal experiences with the brand or knowledge about their coffee offerings that could set you apart from other candidates.
Tailor Your CV and Cover Letter: Customise your CV and cover letter for this specific role. Use keywords from the job description and ensure your documents reflect the qualities and skills that Nespresso is looking for in a candidate.
How to prepare for a job interview at Nestlé SA
✨Show Your Passion for Coffee
Make sure to express your enthusiasm for coffee and the Nespresso brand during the interview. Share any personal experiences you have with coffee, as this will demonstrate your genuine interest in the product and help you connect with the interviewers.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided exceptional customer service in previous roles. Highlight your ability to build relationships with customers and adapt to their needs, as this is crucial for a Retail Sales Assistant position.
✨Research the Brand and Competitors
Familiarise yourself with Nespresso's offerings and its position in the market. Understanding the competitive landscape will allow you to speak knowledgeably about the brand and show that you're proactive and well-prepared.
✨Ask Thoughtful Questions
Prepare insightful questions to ask at the end of the interview. This could include inquiries about training opportunities, team dynamics, or the company's approach to sustainability. Asking questions shows your interest in the role and helps you assess if it's the right fit for you.
