Technical Analyst: Hybrid Service Delivery & Insights

Technical Analyst: Hybrid Service Delivery & Insights

Full-Time 75000 - 85000 Β£ / year (est.) No working from home possible
Nest

At a Glance

  • Tasks: Oversee service delivery, assess risks, and translate technical info into clear insights.
  • Company: NEST, a leading pension provider in London with a focus on service excellence.
  • Benefits: Hybrid working model, competitive salary, and opportunities for professional growth.
  • Other info: Exciting opportunity to work with third-party suppliers and enhance service delivery.
  • Why this job: Join a dynamic team and make a real impact on pension operations.
  • Qualifications: Proactive mindset and strong analytical skills required.

The predicted salary is between 75000 - 85000 Β£ per year.

NEST in London is seeking a proactive Technical Analyst to join our Service Delivery team.

You will oversee services delivered by third-party suppliers, ensure systems remain stable, assess risks and support performance improvements.

You will investigate incidents, analyse trends, support governance activities and translate technical information into clear insights for stakeholders, helping deliver service excellence across pension operations.

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Technical Analyst: Hybrid Service Delivery & Insights employer: Nest

Nest is an exceptional employer, offering a dynamic work culture that prioritises employee growth and development. With flexible hybrid working arrangements at our Canary Wharf location, we empower our team to thrive while contributing to one of the UK's largest pension schemes, ensuring a meaningful impact on data governance and decision-making processes.

Nest

Contact Details:

Nest Recruitment Team

We think you need these skills to ace Technical Analyst: Hybrid Service Delivery & Insights

Proactive Approach
Service Delivery Management
Risk Assessment
Performance Improvement
Incident Investigation
Trend Analysis
Governance Activities Support