At a Glance
- Tasks: Shape the future of retirement by developing customer strategies and value propositions.
- Company: Join Nest, a leader in retirement solutions with a focus on customer experience.
- Benefits: Competitive salary, flexible working options, and opportunities for personal growth.
- Other info: Embrace hybrid working and enjoy a culture that values potential over perfection.
- Why this job: Make a real impact on millions' retirement journeys while enjoying a dynamic work environment.
- Qualifications: Experience in strategy development and a passion for improving customer outcomes.
The predicted salary is between 57528 - 57528 £ per year.
The Nest Experience directorate is responsible for developing and evolving the propositions for our customers, for the service and experience that they enjoy and working with our delivery partners to ensure their data and assets are kept safe.
This includes:
- Definition of our customer strategies
- Developing, maintaining and evolving our customer value propositions (including Retirements)
- The brand and marketing of Nest to our customers
- The design of the service experience our customers enjoy across all channels
- Working with our partner, TCS, to deliver a service that delights our customers and keeps their data and assets safe
Shape the future of retirement at real scale. This is a rare chance to build a proposition that helps millions of people achieve sustainable income in retirement. You'll take hands-on ownership of Nest's retirement proposition, turning insight, regulation and member needs into solutions that improve real outcomes - and you'll be comfortable moving at pace, delivering across a complex organisation and driving large programmes from idea to implementation.
Flexible and agile working: Everyone's personal situation is different. To make the most out of hybrid working, we've introduced different ways of working, which include (subject to role requirements):
- Hybrid of office (Canary Wharf, London) and home working (there will be an expectation to attend the office, once - twice a week, or more, as required)
- Reduce or vary working hours
- Reduce or vary the days worked
- Work compressed hours
- Job share
Retirement Proposition Manager employer: Nest
Nest is an exceptional employer, offering a dynamic work culture that prioritises employee growth and development. With flexible hybrid working arrangements at our Canary Wharf location, we empower our team to thrive while contributing to one of the UK's largest pension schemes, ensuring a meaningful impact on data governance and decision-making processes.
