At a Glance
- Tasks: Lead a dynamic retail team and create amazing customer experiences.
- Company: Join Early Settler, where stylish living meets exceptional service.
- Benefits: Enjoy team discounts, wellbeing programs, and career development opportunities.
- Other info: Physical tasks involved; must be an AU citizen or resident.
- Why this job: Be a leader in a fun, supportive environment while making homes beautiful.
- Qualifications: 2-3+ years in retail with a passion for customer service and home styling.
The predicted salary is between 25000 - 30000 £ per year.
Who are we? Early Settler is about stylish modern living - We sell furniture and gorgeous homewares that is affordable and designed to help create a home you truly love living in. There’s no place like home and, no matter what your style, we’ve got something to make yours even more comfy and beautiful.
Why Join Us? Here at Early Settler, we are looking for people who share our innate passion for providing exceptional customer experience. We love what we do and we love to support each other to hit our goals. To support our most important asset, YOU, we provide you with:
- Amazing team member discounts on our fabulous products
- Holistic Wellbeing programs to support you to be your best self
- Career Development Opportunities
- Fun, Supportive and collaborative team environment
What is the Role? We are looking for a passionate and dynamic Assistant Store Manager to join our Preston store working a Sunday - Thursday roster. The Assistant Store Manager role is a dynamic retail leadership position where your retail expertise and leadership capability will be pivotal in supporting our Store Manager drive store performance, foster customer centric culture and uplift team capability, all whilst living our Early Settler Values. We’re not just hiring for a job — we’re looking for a true leader who’s ready to influence and support the future of our stores.
Key Responsibilities:
- Partner with Store Manager to drive sales performance and achieve targets through effective selling of merchandise
- Work with our customers to make their vision for their home a reality - Savvy with the details and can provide styling solutions and recommendations, upsell and cross-sell ascertaining customer needs
- Coach and guide the retail sales team to achieve targets and create a unique shopping experience that delivers exceptional customer service
- Support with day-to-day store operations including rostering, financial performance, administrative tasks, recruiting and onboarding of new team members
- Support in developing and implementing strategies that can maximize both sales and customer service targets thereby driving store performance
Who are we looking for? With a strong retail background, commercial acumen and passion for customer service, you are someone who thrives in a team environment and knows how to bring out the best in people. You bring energy, resilience and a hands-on approach to everything you do - and you are ready to take the next step into retail leadership!
- 2-3+ years experience in retail sales with a proven track record of achieving targets
- Strong commercial acumen and a results-driven mindset that turns strategies into success stories
- Ability to coach, guide and motivate teams to deliver exceptional customer service
- Resourceful with a can-do attitude and ability to solve problems and provide solutions
- Able to balance customer care, team development and administrative tasks
- A genuine interest in home-styling, furniture or creating welcoming living spaces is a plus!
As we are a furniture store, the role involves regular manual handling of products including lifting, carrying and moving items of varying sizes. Applicants must be physically capable of safely performing these tasks as part of their daily duties.
Applicants must be a AU citizen, resident, or have already secured the right to work in Australia and therefore hold a valid visa. We understand a lot of time and effort goes into applying for roles and we genuinely thank all applicants in advance. Due to the volume of applications we receive, only successful applicants will be contacted for an interview.
Assistant Store Manager in Preston employer: Nest
At Early Settler, we pride ourselves on being an exceptional employer that values our team members as our greatest asset. With a fun and supportive work culture, we offer amazing discounts on our stylish products, holistic wellbeing programs, and ample career development opportunities to help you thrive in your role as Assistant Store Manager at our Preston store. Join us to be part of a collaborative environment where your passion for customer service and leadership can truly shine.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Store Manager in Preston
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Nest, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Nest!
We think you need these skills to ace Assistant Store Manager in Preston
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Nest, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Nest and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Nest that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Nest
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
