At a Glance
- Tasks: Provide exceptional customer service and help customers find their perfect homeware.
- Company: Join Early Settler, a stylish furniture and homewares retailer.
- Benefits: Enjoy team discounts, wellbeing programs, and career development opportunities.
- Other info: Flexible casual hours with opportunities to smash sales targets.
- Why this job: Be part of a fun, supportive team while making homes beautiful.
- Qualifications: Retail experience and a passion for home styling are preferred.
The predicted salary is between 10 - 12 € per hour.
Introduction
Who are we? Early Settler is about stylish modern living. We sell furniture and gorgeous homewares that is affordable and designed to help create a home you truly love living in. There’s no place like home and, no matter what your style, we’ve got something to make yours even more comfy and beautiful.
Why Join Us? Here at Early Settler, we are looking for people who share our innate passion for providing exceptional customer experience. We love what we do and we love to support each other to hit our goals. To support our most important asset, YOU, we provide you with:
- Amazing team member discounts on our fabulous products
- Holistic Wellbeing programs to support you to be your best self
- Career Development Opportunities
- Fun, Supportive and collaborative team environment
Description
What is the Role: We are currently looking for a dynamic Retail Consultant to join our store team. This Retail Consultant is responsible for ensuring high levels of customer service by offering a personalised experience, taking a genuine interest in getting to know our customers and recommending items that match their needs. This role is also responsible for achieving sales targets and Store KPIs (conversion, customer service score, average transaction value, etc).
Key Responsibilities:
- Ascertain customer's needs and recommend items that match.
- Keep up to date with product knowledge to accurately describe product features and benefits.
- Upsell and cross-sell where appropriate - inform customers about sales and promotions.
- Consistently provide exceptional customer service.
- Demonstrate our values in action during every customer interaction.
- Ensure store presentation consistently aligns with Visual Merchandising (VM) guidelines.
- Assist, resolve or escalate all customer concerns in an appropriate and timely manner.
Skills And Experiences
Who are we looking for? You are someone who loves retail and all its nuances. You understand the customer journey and can make the magic happen to bring a customer’s vision to life. You are all about teamwork and delight in hitting and smashing sales targets. You're a go getter and you appreciate #KeepingItReal.
What's needed to succeed:
- At least 2 years retail experience in home/lifestyle products preferred.
- The ability to engage with our customers to bring their vision for their home to life.
- An "I've got this" attitude for selling and exceeding your sales targets.
- Exceptional communication skills and computer literacy.
- The capability to balance customer care and administrative duties.
- A genuine interest in home-styling, furniture or creating welcoming living spaces is a plus!
- Be keen as beans to live our values #WeAddValue, #WeAreDistinctive, #WeMakeItPersonal, #WeAreExperts, #WeKeepItReal.
As we are a furniture store, the role involves regular manual handling of products including lifting, carrying and moving items of varying sizes. Applicants must be physically capable of safely performing these tasks as part of their daily duties.
Applicants must be an AU citizen, resident, or have already secured the right to work in Australia and therefore hold a valid visa.
Roster - casual - as required - available work days alternating being Wednesday, Friday, Saturday 9-5pm, Sunday 10-4pm.
We understand a lot of time and effort goes into applying for roles and we genuinely thank all applicants in advance. Due to the volume of applications we receive, only successful applicants will be contacted for an interview.
Casual Retail Consultant in Ipswich employer: Nest
At Early Settler, we pride ourselves on being an exceptional employer that values our team members as our greatest asset. With a fun and supportive work culture, we offer amazing discounts on our stylish products, holistic wellbeing programs, and ample career development opportunities to help you thrive in your role as a Casual Retail Consultant. Join us in creating beautiful homes while enjoying a collaborative environment that celebrates teamwork and personal growth.
StudySmarter Expert Advice🤫
We think this is how you could land Casual Retail Consultant in Ipswich
✨Tip Number 1
Get to know Early Settler! Before you step into that interview, dive into their products and values. Show us you’re not just another candidate but someone who genuinely loves what we do and can bring that passion to the team.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can demonstrate how you’d engage with customers. We want to see that you can make their shopping experience personal and memorable, just like we do at Early Settler.
✨Tip Number 3
Be ready to talk about your sales achievements! We love a go-getter, so come prepared with examples of how you’ve smashed targets in the past. Show us that you’re keen to keep hitting those KPIs with us!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining our fabulous team at Early Settler.
We think you need these skills to ace Casual Retail Consultant in Ipswich
Some tips for your application 🫡
Show Your Passion for Retail:Let us see your love for retail shine through in your application! Share your experiences and how you've made customers feel special in the past. We want to know why you’re excited about joining our team at Early Settler.
Tailor Your Application:Make sure to customise your application to reflect the key responsibilities and skills mentioned in the job description. Highlight your experience with home/lifestyle products and how you can bring a customer’s vision to life. We appreciate when you connect your background to what we do!
Be Genuine and Personal:We value authenticity, so don’t be afraid to let your personality shine! Use a friendly tone and share anecdotes that demonstrate your customer service skills. Remember, we’re all about making it personal here at Early Settler.
Apply Through Our Website:To make sure your application gets to us, apply directly through our website. It’s the best way to ensure we see your amazing application and get you one step closer to joining our fabulous team!
How to prepare for a job interview at Nest
✨Know Your Products
Before your interview, make sure you’re familiar with Early Settler’s range of furniture and homewares. Being able to discuss specific products and their features will show your genuine interest in the role and help you connect with the interviewers.
✨Showcase Your Customer Service Skills
Prepare examples from your past retail experience where you provided exceptional customer service. Think about times when you went above and beyond to meet a customer's needs, as this aligns perfectly with Early Settler's focus on creating a personalised shopping experience.
✨Demonstrate Team Spirit
Since teamwork is key at Early Settler, be ready to share instances where you collaborated with colleagues to achieve sales targets or improve customer satisfaction. Highlighting your ability to work well in a team will resonate with their values.
✨Embrace the Company Values
Familiarise yourself with Early Settler’s core values like #WeAddValue and #WeKeepItReal. During the interview, weave these values into your responses to demonstrate that you not only understand the company culture but are also eager to embody it.
