Consumer Campaigns PR Lead

Role Overview

We're looking for a creative, insight-led communications leader to deliver high-impact campaigns that connect with people and support our wider business goals. You'll lead integrated campaigns across PR, social and owned channels, ensuring they're culturally relevant, social-first, and reach audiences in the moments that matter. You'll spot new opportunities to earn attention, test fresh ideas, and use what works to shape future campaigns. Working closely with social media, brand and marketing teams, you'll ensure everything joins up into one clear, compelling story. You'll also bring a strong focus on performance tracking results, showing impact, and using data to continuously improve. Alongside this, you'll manage agency partners and build strong relationships across the organisation to make sure campaigns land effectively internally and externally.

Minimum Criteria

• 5-6 years experience in consumer PR
• Has led multiple end-to-end consumer PR campaigns
• Has owned and managed budget effectively
• Has 4-5 years experience in line management
• Capable of juggling multiple projects at once

Flexible and Agile Working Everyone's personal situation is different.

• Hybrid working (office in Canary Wharf, London and home; expectation to attend office once or twice a week as required)
• Reduce or vary working hours
• Reduce or vary the days worked
• Work compressed hours
• Job share

Directorate and Department Overview

The communications team sits within the Brand Team located in our Nest Experience (NX) directorate. The Nest Experience directorate is responsible for developing and evolving the propositions for our customers, for the service and experience that they enjoy, and working with our delivery partners to ensure their data and assets are kept safe.

• Definition of our customer strategies
• Developing, maintaining and evolving our customer value propositions
• The brand and marketing of Nest to our customers
• The design of the service experience our customers enjoy across all channels
• Working with our partners to deliver a service that delights our customers and keeps their data and assets safe

Organisational Overview

Nest is an award-winning workplace pension scheme, the largest in the country. Set up by the government to give every worker in the UK somewhere to save, our first-class responsible investment practice and governance are the backbone of what we do, supported by all the functions you'd expect to find in a thriving business. We're committed to creating a workplace where you can be your authentic self and offer an inclusive and flexible working environment.

Diversity, Equity and Inclusion

Everyone is welcome to apply for our roles, and we are determined to ensure that no applicant or employee receives less favourable treatment because of their age, disability, gender identity, marital status, national origin, pregnancy or caring responsibilities, race, religion/belief, sex, sexual orientation or socio-economic background. We also recognise the importance of diversity of thought and other forms of neurocognitive variation. Nest is a Disability Confident Leader, the highest level of the Disability Confident Scheme. If you have a disability, please declare that you're applying through the scheme. We aim to offer an interview to those applicants who apply through the Disability Confident Scheme and best meet the minimum criteria.