At a Glance
- Tasks: Lead a dynamic retail team and create amazing customer experiences in our Blackburn store.
- Company: Join Early Settler, where stylish living meets exceptional customer service.
- Benefits: Enjoy team discounts, wellbeing programs, and career development opportunities.
- Other info: Physical capability for manual handling is required; must be an AU citizen or resident.
- Why this job: Be a leader in a fun, supportive environment while making homes beautiful.
- Qualifications: Retail management experience and a passion for customer service are essential.
The predicted salary is between 25000 - 30000 € per year.
Who are we? Early Settler is about stylish modern living - We sell furniture and gorgeous homewares that is affordable and designed to help create a home you truly love living in. There’s no place like home and, no matter what your style, we’ve got something to make yours even more comfy and beautiful.
Why Join Us? Here at Early Settler, we are looking for people who share our innate passion for providing exceptional customer experience. We love what we do and we love to support each other to hit our goals. To support our most important asset, YOU, we provide you with:
- Amazing team member discounts on our fabulous products
- Holistic Wellbeing programs to support you to be your best self
- Career Development Opportunities
- Fun, Supportive and collaborative team environment
Description What is the Role? We are looking for a passionate and dynamic Assistant Store Manager to join our Blackburn store working a Sunday to Thursday roster. The Assistant Store Manager role is a dynamic retail leadership position where your retail expertise and leadership capability will be pivotal in supporting our Store Manager drive store performance, foster customer centric culture and uplift team capability, all whilst living our Early Settler Values. We’re not just hiring for a job — we’re looking for a true leader who’s ready to influence and support the future of our stores.
Key Responsibilities:
- Partner with Store Manager to drive sales performance and achieve targets through effective selling of merchandise
- Work with our customers to make their vision for their home a reality - Savvy with the details and can provide styling solutions and recommendations, upsell and cross-sell ascertaining customer needs
- Coach and guide the retail sales team to achieve targets and create a unique shopping experience that delivers exceptional customer service
- Support with day-to-day store operations including rostering, financial performance, administrative tasks, recruiting and onboarding of new team members
- Support in developing and implementing strategies that can maximize both sales and customer service targets thereby driving store performance
Skills And Experiences Who are we looking for? With a strong retail background, commercial acumen and passion for customer service, you are someone who thrives in a team environment and knows how to bring out the best in people. You bring energy, resilience and a hands-on approach to everything you do - and you are ready to take the next step into retail leadership!
- Retail management experience. Showroom management experience preferred
- 2-3+ years experience in retail sales with a proven track record of achieving targets
- Strong commercial acumen and a results-driven mindset that turns strategies into success stories
- Ability to coach, guide and motivate teams to deliver exceptional customer service
- Resourceful with a can-do attitude and ability to solve problems and provide solutions
- Able to balance customer care, team development and administrative tasks
- A genuine interest in home-styling, furniture or creating welcoming living spaces is a plus!
As we are a furniture store, the role involves regular manual handling of products including lifting, carrying and moving items of varying sizes. Applicants must be physically capable of safely performing these tasks as part of their daily duties.
Applicants must be a AU citizen, resident, or have already secured the right to work in Australia and therefore hold a valid visa. We understand a lot of time and effort goes into applying for roles and we genuinely thank all applicants in advance. Due to the volume of applications we receive, only successful applicants will be contacted for an interview.
Assistant Store Manager in Blackburn employer: Nest
At Early Settler, we pride ourselves on being an exceptional employer that values our team members as our greatest asset. Located in Blackburn, our supportive and collaborative work culture fosters personal and professional growth, offering career development opportunities alongside amazing team member discounts and holistic wellbeing programs. Join us to be part of a passionate team dedicated to creating beautiful homes and delivering outstanding customer experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Store Manager in Blackburn
✨Tip Number 1
Get to know Early Settler! Before your interview, dive into our brand and products. Familiarise yourself with our values and what makes us unique. This way, you can show us how you fit right in!
✨Tip Number 2
Practice your pitch! Think about how your retail experience aligns with the Assistant Store Manager role. Be ready to share specific examples of how you've driven sales or led a team to success.
✨Tip Number 3
Show off your customer service skills! We love candidates who can demonstrate their passion for creating exceptional shopping experiences. Share stories that highlight your ability to connect with customers and meet their needs.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re keen to be part of the Early Settler family!
We think you need these skills to ace Assistant Store Manager in Blackburn
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your passion for customer service and home styling shine through. We want to see that you genuinely care about creating a beautiful living space for our customers!
Tailor Your Experience:Make sure to highlight your retail management experience and any specific achievements you've had in previous roles. We love seeing how you've driven sales or improved customer experiences in the past!
Be Authentic:Don’t be afraid to show your personality! We’re looking for someone who fits into our fun and supportive team environment, so let us know what makes you unique and how you embody our values.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Nest
✨Know Your Stuff
Before the interview, make sure you’re familiar with Early Settler’s products and values. Dive into their website and social media to understand their style and customer experience focus. This will help you connect your answers to what they truly value.
✨Show Your Leadership Skills
As an Assistant Store Manager, they’ll want to see your leadership potential. Prepare examples of how you've motivated teams or improved sales in previous roles. Be ready to discuss specific strategies you’ve implemented that led to success.
✨Customer-Centric Mindset
Since providing exceptional customer service is key, think of times when you went above and beyond for a customer. Share these stories during your interview to demonstrate your commitment to creating a unique shopping experience.
✨Ask Thoughtful Questions
Prepare some insightful questions about the store’s goals, team dynamics, or upcoming projects. This shows your genuine interest in the role and helps you assess if Early Settler is the right fit for you too!
