Nest Pensions is looking for a Service Design Lead to enhance end-to-end services and digital experiences. This role involves applying human-centered design to create coherent customer journeys across various channels.
The ideal candidate will collaborate with product, design, and technology teams to embed customer-led thinking in delivering solutions. A portfolio showcasing service design and a strong understanding of customer experience is essential.
This hybrid position balances office and remote work, promoting an inclusive, flexible environment.
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