At a Glance
- Tasks: Shape and build products that our members love, focusing on their retirement journey.
- Company: Join Nest, the UK's largest workplace pension scheme with a commitment to innovation.
- Benefits: Flexible working options, competitive salary, and a focus on personal development.
- Other info: Be part of a diverse team dedicated to transforming the customer experience.
- Why this job: Make a real impact on how members manage their pensions and enhance customer experience.
- Qualifications: Experience as a product owner in financial services and strong stakeholder management skills.
The predicted salary is between 36000 - 60000 £ per year.
We are looking for a Product Owner within our Member Product team to help build and shape products that our members love to use. The Customer Experience Team has several newly created roles that centre us as a product‑led team, putting the customer first in our design. Supported by Business Analysts, UX and UI designers and our Service Design team, you will have accountability for parts of our in‑life member product – how our customers manage their pension from becoming a member up until they consider their retirement options.
Minimum Criteria
- Proven experience as a product owner within the pensions or wealth management sector or similar financial services area.
- Proven track record of leading successful product launches and managing complex stakeholder environments.
- Strong understanding of the UK pensions landscape and member needs.
- Experience managing product and design teams, ideally in an Agile way but not essential.
- Ability to translate product strategy into actionable deliverables and work collaboratively across functions.
- Familiarity with digital product delivery, service design principles and user experience practices with examples of working in this way.
- Experience with design tools such as Figma, Adobe XD, Mira, etc. with design teams.
- Experience with product management tools – Jira, Trello or similar for backlog and sprint management.
- Experience with A/B testing platforms and product analytic tools – Mixpanel, Google Analytics.
Flexible and Agile Working
Everyone’s personal situation is different. To make the most out of hybrid working, we’ve introduced different ways of working, which include (subject to role requirements):
- Hybrid of office (Canary Wharf, London) and home working – there will be an expectation to attend the office once or twice a week, or more, as required.
- Reduce or vary working hours.
- Reduce or vary the days worked.
- Work compressed hours.
- Job share.
Directorate / Department Overview
Nest is the UK’s largest workplace pension scheme with over £50 bn in assets under management and over 12 million customers. Our strategy has started an exciting transformation journey to continue to deliver and grow our business. As part of this transformation, the Customer Experience team have been created to own and transform our existing products and launch new products that our customers love to use and trust. The wider Experience team includes Brand & Marketing, Propositions and our Customer Experience team who collectively have responsibility for leading the experience for our customers. We prioritise delivering value through continuous feedback from customers and colleagues. Prototypes and mock‑ups help us test ideas and refine experiences, while data guides our decisions and solution design.
Organisational Overview
Nest is an award‑winning workplace pension scheme, the largest in the country. Set up by the government to give every worker in the UK somewhere to save, our first‑class responsible investment practice and governance are the backbone of what we do.
Diversity, Equity and Inclusion
Everyone is welcome to apply for our roles, and we are determined to ensure that no applicant or employee receives less favourable treatment because of their age, disability, gender identity, marital status, national origin, pregnancy or caring responsibilities, race, religion or belief, sex, sexual orientation or socio‑economic background. We also recognise the importance of diversity of thought and other forms of neurocognitive variation. Nest is a Disability Confident Leader; if you have a disability, please declare that you’re applying through the scheme. We aim to offer an interview to those applicants who apply through the Disability Confident Scheme and best meet the minimum criteria.
Seniority Level: Not Applicable
Employment Type: Full‑time
Job Function: Product Management
Product Owner - Member Retirements in London employer: Nest Pensions
Nest Pensions is an excellent employer that fosters a collaborative and innovative work culture, particularly in the vibrant city of London. With a strong focus on employee growth, we offer numerous opportunities for professional development and training in technology and data risk management. Our commitment to regulatory compliance and a robust risk culture ensures that you will play a vital role in safeguarding our organisation while enjoying the benefits of a hybrid working model.
StudySmarter Expert Advice🤫
We think this is how you could land Product Owner - Member Retirements in London
✨Join Product Management Meetups
Get involved in local product management meetups or workshops. These events are perfect for meeting industry folks, sharing ideas, and staying updated on trends. Plus, you never know who might be hiring—it's a fantastic way to make connections that could lead to a job at places like Nest Pensions!
✨Show Off Your Product Sense
Create case studies or mini-projects showcasing your product management skills, and share them on platforms like Medium or LinkedIn. This not only puts your skills on display but also boosts your visibility in the product community. Imagine how impressed the hiring team at Nest Pensions would be by your initiative!
✨Utilise Online Communities
Dive into online product management communities like Product Coalition or Mind the Product. Engage in discussions, ask questions, and share your insights. These platforms are goldmines for networking and finding hidden job opportunities—many companies often scout talent from within these circles.
✨Leverage Your University Network
If you’ve recently graduated or are still in uni, tap into your alumni network for connections in product management. Many universities have their own job boards and affinity resources to help graduates land roles. Don't forget to keep an eye out for job openings at Nest Pensions through your school's career services!
We think you need these skills to ace Product Owner - Member Retirements in London
Some tips for your application 🫡
Show Off Your Product Passion:When applying for a product management role like Product Owner - Member Retirements, let your passion for developing products shine through in your cover letter. Share specific examples of products you've managed, how you solved user needs, and any successful outcomes you've achieved. This is your chance to showcase your understanding of the product lifecycle!
Highlight Your Cross-Functional Skills:Product management isn't just about understanding the product; it’s about collaborating with different teams! Make sure to emphasise your experience working with developers, designers, and marketers. Use your CV to showcase your ability to bridge gaps between these areas, and include relevant experiences that demonstrate your communication and leadership skills!
Include Your Metrics and Achievements:In a full-time product management application, data speaks volumes! Quantify your achievements wherever possible. Did you increase user retention by a certain percentage? Launch a product ahead of schedule? Include these metrics in your CV to paint a picture of your impact and effectiveness in previous roles.
Tailor Your CV to the Role:Make sure your CV is tailored for the Product Owner - Member Retirements position at Nest Pensions. Use keywords from the job description and ensure your relevant experiences are front and centre. Highlight any certifications or relevant training you’ve completed that will make you stand out as a strong candidate for the role. And remember, we’re excited to see your application on our website!
How to prepare for a job interview at Nest Pensions
✨Understand the Product Life Cycle
As a product management candidate, we need to get our head around the complete product life cycle. Be prepared to discuss real-world examples of how you’ve managed product development from ideation to launch. Bring specific insights on tools like JIRA or Trello that can help streamline these processes.
✨Showcase Your Cross-Functional Skills
Product management is all about collaboration. We should be ready to highlight how we’ve worked across teams—think marketing, engineering, and design. Prepare to discuss scenarios where you had to mediate differing opinions and how you got everyone on board with a shared vision.
✨Prepare for Case Studies
In a full-time role, we can expect to encounter case study questions during our interviews. Practise solving hypothetical product problems on the spot, such as prioritising features for a new app or improving user engagement metrics. This will show our analytical thinking and decision-making skills.
✨Know Your Metrics
Let’s face it, numbers are our best friends in product management. We should prepare to discuss key performance indicators (KPIs) and how we've used analytics to inform product decisions. Dive into examples where data has driven our strategy for improvements or justified product changes.
