Business System Analyst in City of London

Nest is an award-winning workplace pension scheme, the largest in the country. Set up by the government to give every worker in the UK somewhere to save. Nest’s goals by 2030 are to be managing assets of £100 billion for more than 18 million members. This scale creates huge opportunities for Nest to do things differently.

As part of this, Nest Invest provides investment advice and investment management services to Nest Corporation. The Nest Invest Technology and Data team supports the systems, data flows and third-party services that enable effective delivery across the Investment function. The team works closely with business stakeholders to maintain stable, well-governed platforms, improve operational processes and ensure technology services continue to meet business needs.

The Role

As Business Systems Analyst, you will support the day-to-day operation and ongoing improvement of key business systems that enable investment activity. You will act as a link between investment teams, system vendors, and procurement colleagues, helping to ensure issues, requests and changes are understood and progressed effectively. The role supports business process analysis, requirements gathering and issue resolution across the investment lifecycle of Nest, working under the direction of the Business Systems Manager. You will help maintain accurate tracking, documentation, testing and stakeholder coordination so that systems remain reliable, well controlled and aligned to business needs. You will work across systems supporting both public and private markets, including risk and performance, and contribute to agreed change activity affecting the wider investment systems landscape.

The Person

The role holder would excel at collaborative communication and relationship building across technical and non-technical teams, demonstrate strong judgement and problem solving, and want to be a crucial part of the future direction of critical platforms. Successful candidates should demonstrate experience in a business systems, technology or business analysis role within an asset owner, asset management or wider regulated financial services environment. Familiarity with the investment systems landscape, together with a good understanding of how systems, data and third-party services support investment and operational processes. You will be comfortable working with data to investigate issues, interrogate outputs and reconcile datasets where required, and will have a sound understanding of public and private markets terminology and data points. Experience of working with business users and third-party vendors, including requirements gathering, prioritisation, testing and stakeholder communication. Strong analytical and communication skills are essential for the role. Strong judgement, attention to detail and a structured approach to problem-solving are required, together with the confidence to challenge constructively and manage competing demands in a calm and inclusive way.

Organisational Overview

Set up by the government to give every worker in the UK somewhere to save, Nest’s first-class responsible investment practice and governance are the backbone of what we do, supported by all the functions you’d expect to find in a thriving business. We’re committed to creating a workplace where you can be your authentic self and offer an inclusive and flexible working environment.

Directorate/Department Overview

The Investment directorate (Nest Invest) is responsible for investing members’ contributions in order to grow their retirement pots over the long-term. The responsibilities of the team include:

• Asset allocation and portfolio risk management
• Manager selection and monitoring
• Responsible investment
• Investment communications
• Fund administration
• Investment technology and financial modelling
• Contributing to the development of the investment proposition

From December 2019, the Nest Investment team was seconded into Nest Invest Ltd (Nest Invest), the investment subsidiary of Nest Corporation. Nest Invest is authorised and regulated by the Financial Conduct Authority (FCA). For the role holder, this means working in a regulated entity, and being required to adhere to certain rules and behaviours included in the FCA’s Code of Conduct (COCON), specifically the individual Conduct Rules defined by the FCA.

Flexible and agile working

Everyone's personal situation is different. To make the most out of hybrid working, we’ve introduced different ways of working, which include (subject to role requirements):

• hybrid of office (Canary Wharf, London) and home working (there will be an expectation to attend the office, once - twice a week, or more, as required)
• reduce or vary working hours
• reduce or vary the days worked
• work compressed hours
• job share

Diversity, Equity and Inclusion

Everyone is welcome to apply for our roles and we particularly encourage applications from Black, Asian and minority ethnicity, LGBTQ+, and disabled candidates. Everyone is welcome to apply for our roles, and we are determined to ensure that no applicant or employee receives less favourable treatment because of their age, belief, disability, gender identity, marital status, national origin, pregnancy or caring responsibilities, socio economic background, sex, sexual orientation, religion or race or any other legally protected status. We also recognise the importance of diversity of thought and other forms of neurocognitive variation. As a Level 2 Disability Confident organisation, we’re part of the guaranteed interview scheme. This means should you meet the minimum criteria for this role, you will automatically be put forward for an interview.

Please note that this advert may close early if we receive a sufficient number of satisfactory applications.