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- Tasks: Be the friendly face of our residential building, ensuring safety and assisting residents.
- Company: Join a top-rated property management company in vibrant London.
- Benefits: Earn £13.50 per hour with flexible shifts and great perks like gym membership.
- Why this job: Make a difference in residents' lives while enjoying a dynamic work environment.
- Qualifications: 2 years of customer service experience and a proactive attitude.
- Other info: Full-time role with confirmed start dates before November 2025.
We are currently looking for Night Concierge to join us, in a young energetic residential building on a permanent basis. You will have the luxury of working with one of the largest, award winning property management companies in the city of London. Our client offers shift flexibility, and training
What\’s on offer:
- Rate of pay: £13.50 per hour
- Shift Pattern: 4on 4 off, 19:00 – 07:00
- Hours per week: Full Time
- Monthly Pay
- Permanent
- Free Staff parking
Confirmed start dates:
- on or before 01st November, 2025
Key Duties:
- Check and screen all visitors and guests ensuring they have permission to be present in the building.
- Report any suspicious/unusual behaviour, calling the police if necessary
- Correct reporting of any security/health and safety issues, incidents, and complaints.
- Taking appropriate action in the event of an emergency
- Responsibility for all deliveries to main reception desk, receiving and safekeeping of all parcels/registered mail
- Correct issuing of all parcels/registered mail with a record which must be signed by residents.
- Notify residents of any deliveries to arrange collection from the front desk
- Issuing of keys only to correct personnel / residents whilst always recording the signing in and out of keys
- Responsibility for the site fire and emergency procedures policy
- Meet and greet the residents, answer enquiries by telephone or callers to the desk.
- Assist the residents, guests and visitors with job tasks and individual requests to be dealt with efficiently whilst maintaining reception cover
- A Concierge\’s position is largely customer focused and requires a high calibre and proactive individual to provide a welcoming, courteous, and polite reception to all residents and maintain the high standards of the residential developments at all times
Requirements
- Experience: Customer service: 2 years (required)
- Language: English (required)
- Work authorisation: United Kingdom (required)
Benefits
- Employee discount
- Gym membership
- On-site parking
Residential Night Concierge employer: Nest LifeStyle
Contact Detail:
Nest LifeStyle Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Residential Night Concierge
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who might know someone in the property management industry. A personal connection can often get your foot in the door faster than any application.
✨Tip Number 2
Prepare for that interview! Research the company and understand their values. Be ready to showcase how your customer service experience aligns with their needs as a Night Concierge. We want you to shine!
✨Tip Number 3
Dress to impress! First impressions matter, especially in a customer-focused role. Make sure you look professional and approachable when you meet potential employers or during interviews.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate individuals who want to join our vibrant team.
We think you need these skills to ace Residential Night Concierge
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight your customer service experience in your application. We want to see how you've gone above and beyond for customers in the past, so share specific examples that showcase your skills!
Tailor Your Application: Don’t just send a generic application! Take a moment to tailor your CV and cover letter to match the job description. We love seeing candidates who take the time to connect their experiences with what we’re looking for.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Avoid fluff and get straight to the good stuff about why you’d be a great fit for our team!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy!
How to prepare for a job interview at Nest LifeStyle
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Night Concierge. Familiarise yourself with the key duties listed in the job description, such as checking visitors and handling deliveries. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Customer Service Skills
Since this role is heavily customer-focused, be prepared to share specific examples from your past experiences where you've excelled in customer service. Think about situations where you went above and beyond for a client or resolved a difficult issue. This will highlight your proactive approach and ability to maintain high standards.
✨Prepare for Scenario Questions
Expect to be asked how you would handle various scenarios, such as dealing with suspicious behaviour or managing an emergency situation. Practise your responses to these types of questions, ensuring you convey your ability to stay calm under pressure and follow safety protocols effectively.
✨Ask Insightful Questions
At the end of the interview, take the opportunity to ask thoughtful questions about the company culture, training opportunities, or shift flexibility. This not only shows your enthusiasm for the role but also helps you determine if the company is the right fit for you.