At a Glance
- Tasks: Lead the member journey, guiding customers through their financial futures.
- Company: Join Nest, the UK's largest workplace pension scheme with a commitment to inclusivity.
- Benefits: Flexible working options, generous training budget, and a supportive team environment.
- Why this job: Make a real impact on people's lives by shaping their financial confidence.
- Qualifications: Experience in product ownership within financial services and familiarity with design tools.
- Other info: Diverse and inclusive workplace with excellent career growth opportunities.
The predicted salary is between 36000 - 60000 £ per year.
We're looking for a passionate Product Owner to lead the member in-life journey - the longest, most impactful part of our customers' relationship with us. As part of our Member Product team, you'll focus on everything that happens after someone becomes a member and before they approach retirement. This is where members build understanding, confidence and trust - and where your product vision will make a meaningful difference.
What you'll lead
- You'll own the end-to-end experience that helps members:
- understand their pension and retirement options
- stay on track with their future goals
- feel supported through key life moments - changing jobs, moving home, growing a family, adjusting risk appetite
- trace old pension pots and understand what to do with them
Your work will ensure members feel informed, empowered and reassured as their lives evolve and their needs change.
Why this role matters
You'll shape a product moment that spans years of a customer's life - guiding people through important decisions and helping them feel confident about their financial future. This is a rare opportunity to own a product with genuine human impact, where thoughtful design and proactive support can improve long-term wellbeing. If you're driven by purpose, excited by complex customer journeys and motivated by real-world impact, this role gives you the space to create an experience that truly matters.
The minimum criteria for this role are:
- Proven experience as a product owner within the pensions or wealth management sector or similar financial services area.
- Familiarity with digital product delivery, service design principles and user experience practices with examples of working in this way.
- Experience of design tools such as Figma, Adobe XD, Mira etc with design teams.
- Experience of product management tools - Jira, Trello or similar for backlog and sprint management.
Don't worry if you think you don't have all the key skills, it might be worth taking the few minutes to apply as we're good at spotting potential and offer a generous training budget.
Flexible and agile working
Everyone's personal situation is different. To make the most out of hybrid working, we've introduced different ways of working, which include (subject to role requirements):
- hybrid of office (Canary Wharf, London) and home working (there will be an expectation to attend the office, once - twice a week, or more, as required)
- reduce or vary working hours
- reduce or vary the days worked
- work compressed hours
- job share
Organisational Overview
Nest is an award-winning workplace pension scheme, the largest in the country. Set up by the government to give every worker in the UK somewhere to save, our first-class responsible investment practice and governance are the backbone of what we do, supported by all the functions you'd expect to find in a thriving business. We're committed to creating a workplace where you can be your authentic self and offer an inclusive and flexible working environment.
Diversity, Equity and Inclusion
Everyone is welcome to apply for our roles, and we are determined to ensure that no applicant or employee receives less favourable treatment because of their age, disability, gender identity, marital status, national origin, pregnancy or caring responsibilities, race, religion/belief, sex, sexual orientation or socio economic background. We also recognise the importance of diversity of thought and other forms of neurocognitive variation. Nest is a Disability Confident Leader, which is the highest level of the Disability Confident Scheme. If you have a disability, please declare that you're applying through the scheme. We aim to offer an interview to those applicants who apply through the Disability Confident Scheme and best meet the minimum criteria. However, there may be some circumstances where this is not possible due to the volume of applications.
Please note that this advert may close early if we receive a sufficient number of satisfactory applications. If you have any difficulty in sending your application or need the application pack in an alternative format, or you require any reasonable adjustments please contact.
Product Owner (Member in-life) employer: Nest Corporation
Contact Detail:
Nest Corporation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Owner (Member in-life)
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to product ownership. Think about how your experience aligns with the member journey and be ready to share specific examples that showcase your skills.
✨Tip Number 3
Show your passion for the role! When you get the chance to chat with potential employers, let them know why you're excited about shaping the member experience and how you can make a real impact.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love spotting potential, so even if you don’t tick every box, give it a go!
We think you need these skills to ace Product Owner (Member in-life)
Some tips for your application 🫡
Show Your Passion: Let your enthusiasm for the role shine through in your application. We want to see how excited you are about leading the member in-life journey and making a real impact on our customers' lives.
Tailor Your Experience: Make sure to highlight your relevant experience as a product owner, especially in the pensions or financial services sector. We’re looking for specific examples that demonstrate your familiarity with digital product delivery and user experience practices.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to understand. Avoid jargon unless it’s necessary!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at Nest Corporation
✨Know Your Product Inside Out
As a Product Owner, you need to demonstrate a deep understanding of the member in-life journey. Familiarise yourself with the key aspects of pensions and retirement options, and be ready to discuss how your vision can enhance the customer experience.
✨Showcase Your Design Skills
Since familiarity with design tools like Figma or Adobe XD is crucial, prepare to share examples of your previous work. Bring along a portfolio that highlights your contributions to user experience and service design principles.
✨Be Ready for Scenario Questions
Expect questions about how you would handle specific life moments for members, such as changing jobs or adjusting risk appetite. Think through these scenarios beforehand and be prepared to explain your thought process and decision-making.
✨Emphasise Your Agile Experience
Discuss your experience with product management tools like Jira or Trello. Be ready to explain how you've managed backlogs and sprints in past roles, showcasing your ability to work in an agile environment effectively.