Programme Manager - Retirements in London

Overview

The Programme Manager will be expected to perform the following working in partnership with the wider delivery team:

• Programme Planning and Delivery: Develop comprehensive programme plans, including timelines, milestones, resources, and track to approved budget. Oversee the execution of multiple projects and workstreams whilst ensuring alignment with the organisational strategy and with an understanding of the business sponsors' customer priorities and experience requirements. Ensure viable and practical vendor, supplier and Nest plans are developed and agreed, and ensure ongoing monitoring is in place to track their deliverables. Ensure dependencies are understood to the wider portfolio of change being delivered and with external parties including government where applicable.
• Reporting and Communication: Prepare and provide updates to stakeholders through the required governance forums.
• Stakeholder Management: Build and maintain effective relationships with internal and external stakeholders, including senior management, clients, suppliers, and project teams.
• Risk and Issue Management: Identify potential risks and issues, develop mitigation strategies. Provide leadership and support the wider project delivery team in helping to define potential solutions in response to business issues and opportunities.
• Resource Management: Allocate and manage resources across projects, ensuring optimal utilisation and addressing any gaps or conflicts.
• Quality Assurance: Monitor programme deliverables, RAIDs and reports to ensure they meet required standards and quality expectations.
• Continuous Improvement: Evaluate programme outcomes, document lessons learned and implement improvements for future initiatives.
• Configuration Management: Ensure all artefacts are stored in agreed document management platforms / SharePoint and are baselined with appropriate version control. Ensure projects or workstreams are delivered in line with NEST approved methodologies.

The minimum criteria for this role are:

• Programme Management Experience for 3-5 years minimum
• Experience of the realities of programme management within an ever-shifting and demanding business environment.
• C-Suite governance
• Demonstrate high levels of experience in delivering large complex change initiatives and external supplier/service management capability, specifically in complex environments.
• Leadership experience in managing within a commercial, enterprise-wide context.
• Experience of leading complex delivery in cross-functional internal and external environments and experience in stakeholder management at all levels.
• Experience of building teams (either directly or indirectly, through matrix management)
• Financial services experience would be an advantage, but not essential

Don’t worry if you think you don’t have all the key skills, it might be worth taking the few minutes to apply as we’re good at spotting potential and offer a generous training budget.

Working arrangements

• Flexible and agile working
• Hybrid of office (Canary Wharf, London) and home working (there will be an expectation to attend the office, once - twice a week, or more, as required)
• Vary working hours

Directorate/Department Overview

The Nest Service and Experience Change Programme team is part of the Services and Solutions directorate with responsibilities covering technology, change management, operations, data, analytics and customer insights. The Service and Experience Change Programme team is responsible for delivering scheme related change by ensuring that technology, service, organisational and operational change is implemented in a controlled, timely and commercial manner.

Organisational Overview

Nest is an award-winning workplace pension scheme, the largest in the country. Set up by the government to give every worker in the UK somewhere to save, our first-class responsible investment practice and governance are the backbone of what we do, supported by all the functions you’d expect to find in a thriving business. We’re committed to creating a workplace where you can be your authentic self and offer an inclusive and flexible working environment.

Diversity, Equity and Inclusion

Everyone is welcome to apply for our roles and we particularly encourage applications from Black, Asian and minority ethnicity, LGBTQ+, and disabled candidates. Everyone is welcome to apply for our roles, and we are determined to ensure that no applicant or employee receives less favourable treatment because of their age, disability, gender identity, marital status, national origin, pregnancy or caring responsibilities, race, religion/belief, sex, sexual orientation or socio economic background. We also recognise the importance of diversity of thought and other forms of neurocognitive variation. Nest is a Disability Confident Leader, which is the highest level of the Disability Confident Scheme. If you have a disability, please declare that you’re applying through the scheme. We aim to offer an interview to those applicants who apply through the Disability Confident Scheme and best meet the minimum criteria. However, there may be some circumstances where this is not possible due to the volume of applications.

Please note that this advert may close early if we receive a sufficient number of satisfactory applications. If you have any difficulty in sending your application or need the application pack in an alternative format, or you require any reasonable adjustments please contact.