This is a unique opportunity to join a newly created team within Enterprise Change & Delivery and help shape how some of Nest's most important change initiatives are delivered. Working closely with the Strategic Delivery and Partnership Lead, you'll be brought into complex, high-profile challenges that sit across teams, functions and our strategic delivery partner, TCS. One day you might be investigating how and where your expertise will ensure a change programme keeps momentum; the next, you could be analysing operating models, reviewing technical designs, facilitating stakeholder workshops or helping senior leaders make informed decisions on the future direction of delivery. This is a role for someone who enjoys operating at pace and has the drive to get to the root of problems, working across organisational boundaries and turning ambiguity into practical solutions.
If you're looking for variety, visibility and the opportunity to influence how change happens at scale, this role offers all three. You'll work with colleagues across Customer Experience, Product, Technology, Operations and Change, helping improve how Nest and TCS work together to deliver better outcomes for our members. It's an opportunity to apply your business analysis expertise in a broader, more strategic way, combining analysis, delivery insight, stakeholder engagement and continuous improvement to help shape the future of change delivery at Nest.
Essential skills and experience
- Proven experience working within a complex, matrixed and regulated financial services environment, navigating change, competing priorities and diverse stakeholder needs.
- Strong business analysis capability, including requirements gathering, process mapping, impact assessments and options analysis, with the ability to identify root causes, analyse evidence and translate findings into clear recommendations and actions.
- Experience working within enterprise change, transformation and delivery environment
- Experience working with third-party suppliers, strategic partners or outsourced service providers, with the ability to build effective relationships and navigate delivery challenges.
- Strong stakeholder management and facilitation skills, with the confidence to influence, challenge constructively and broker solutions across diverse groups.
- Strong commercial awareness and an understanding of how delivery approaches, cost models and changing requirements can influence outcomes, decisions and delivery performance
Flexible and agile working
To make the most out of hybrid working, we've introduced different ways of working, which include (subject to role requirements):
- hybrid of office (Canary Wharf, London) and home working (there will be an expectation to attend the office, once - twice a week, or more, as required)
- reduce or vary working hours
- reduce or vary the days worked
- work compressed hours
- job share
Directorate/Department Overview
Enterprise Change and Delivery enables the successful delivery of change across Nest's products, services, technology platforms and operational capabilities. The function provides leadership, governance, assurance and delivery expertise across Nest's change portfolio and helps ensure that strategic delivery partnerships operate effectively.
Reporting to the Strategic Delivery and Partnership Lead, the role supports the practical analysis, coordination and evidence base required to improve delivery effectiveness across Nest and its strategic delivery partners. The postholder will help translate complex delivery issues into clear requirements, options, decisions and actions.
Organisational Overview
Set up by the government to give every worker in the UK somewhere to save, our first-class responsible investment practice and governance are the backbone of what we do, supported by all the functions you’d expect to find in a thriving business. We’re committed to creating a workplace where you can be your authentic self and offer an inclusive and flexible working environment.
Diversity, Equity and Inclusion
We also recognise the importance of diversity of thought and other forms of neurocognitive variation.
If you have any difficulty in sending your application or need the application pack in an alternative format, or you require any reasonable adjustments please contact: [email protected].
Business Analyst, Strategic Delivery and Partnerships in London employer: NEST Corporation
Nest is an exceptional employer that fosters a collaborative and inclusive work culture, allowing you to thrive in your role as Campaigns & Brand Strategy Lead. With the flexibility of hybrid working from Canary Wharf, London, you will have access to continuous learning and growth opportunities while making a meaningful impact on diverse audiences. Join us to be part of a transformative journey at the Centre for Inclusive Money, where your contributions will shape the future of financial inclusion.