B2B Proposition Manager (Employer) in London

As the UK's largest workplace pension provider, the proposition we provide for our employers is critical not just for the ongoing success for Nest, but the wider UK economy. This role will work closely with teams across Nest to deliver leading propositions for a wide range of businesses, from SMEs to larger corporates, helping them to navigate their role as an employer and ultimately help deliver financial peace of mind for all.

The minimum criteria for this role are:

• Experience in either delivering propositions for B2B customers or in a relationship management function facing off to B2B customers
• Experience in B2B workplace pension, SaaS or financial services
• Evidence in delivering a front end transactional capability; either in workplace pension, SaaS or financial services

Don't worry if you think you don't have all the key skills, it might be worth taking the few minutes to apply as we're good at spotting potential. At Nest, you’ll have access to a range of learning opportunities to learn, grow and build the skills you need to be successful in your role and career.

Flexible and agile working: Everyone's personal situation is different. To make the most out of hybrid working, we've introduced different ways of working, which include (subject to role requirements):

• hybrid of office (Canary Wharf, London) and home working (there will be an expectation to attend the office, once - twice a week, or more, as required. The department anchor office day is on Thursday)
• reduce or vary working hours
• reduce or vary the days worked
• work compressed hours
• job share

The B2B team is accountable for the end to end proposition for our employers, intermediaries and payroll software partners. This is comprised of key areas:

• Proposition team, working with operations, IT, product and marketing teams to deliver market leading capability
• Key Account Managers; responsible for day to day relationship management for our largest and most complex customers
• Technical Support; working with Key Account Managers and back office staff to resolve any challenges; providing a feedback loop into proposition development where relevant
• innovation, customer strategy and business management

The team works closely with other parts of the Nest organisation and our outsourced partners in TCS to continually make improvements to the proposition, ensuring capabilities built are designed with the customer in the forefront, manage risk appropriately and ensuring we fulfil our ongoing obligations as a public body.

Nest is an award-winning workplace pension scheme, the largest in the country. Set up by the government to give every worker in the UK somewhere to save, our first-class responsible investment practice and governance are the backbone of what we do, supported by all the functions you’d expect to find in a thriving business. We’re committed to creating a workplace where you can be your authentic self and offer an inclusive and flexible working environment.

Diversity, Equity and Inclusion: Everyone is welcome to apply for our roles, and we are determined to ensure that no applicant or employee receives less favourable treatment because of their age, disability, gender identity, marital status, national origin, pregnancy or caring responsibilities, race, religion/belief, sex, sexual orientation or socio economic background. We also recognise the importance of diversity of thought and other forms of neurocognitive variation.

Nest is a Disability Confident Leader, which is the highest level of the Disability Confident Scheme. If you have a disability, please declare that you’re applying through the scheme. We aim to offer an interview to those applicants who apply through the Disability Confident Scheme and best meet the minimum criteria. However, there may be some circumstances where this is not possible due to the volume of applications.

Please note that this advert may close early if we receive a sufficient number of satisfactory applications. If you have any difficulty in sending your application or need the application pack in an alternative format, or you require any reasonable adjustments please contact: [email protected].