Part-Time Finance & Operations Associate (Hybrid/Remote) in Royston

NESSIE IN ED CIC aims to provide support for children and young people’s emotional and mental health by delivering a range of therapeutic services in educational settings, supporting families and staff, and working closely with wider services and the national agenda. We are a people‑first, not‑for‑profit organisation that values diversity and inclusion.

Purpose

Nessie has grown by 210% over the last two years and service demand is increasing. This exciting role at a time of growth offers an exceptional opportunity to make a big difference to the smooth‑running and strategic development of this impact‑driven organisation, and for the right person will lead to further career development in a senior leadership role.

Overview

This role is responsible for the smooth running of core financial operations and key administrative processes, ensuring accuracy, consistency, and strong financial control across the organisation. Working within the operations function and liaising with the organisations accountant where required, the role will take ownership of invoicing, supporting payroll, and day‑to‑day financial administration.

Main duties and responsibilities

• Financial Operations & Invoicing (Primary Focus)
  • Own the end‑to‑end invoicing process for parent and client invoices
  • Ensure invoices are accurate and issued in a timely manner
  • Track payments and monitor aged debt
  • Maintain accurate internal financial records and documentation
  • Support month‑end finance processes and reporting
• Payroll Administration
  • Assist with monthly payroll for approximately 40 staff
  • Process starters, leavers, and contractual changes
  • Support with statutory payments and deductions
  • Track expenses and operational costs
  • Support basic financial reporting and analysis
  • Identify discrepancies, missing information, or financial risks
  • Provide reliable financial information, working closely with the CEO and Operations Manager to monitor organisation performance through budgets, forecasts, and financial analysis
• Operational & Systems Support
  • Ensure alignment between service delivery and invoicing processes
  • Maintain accurate and up‑to‑date finance systems and records, including Podio CRM System
  • Support improvements to financial and operational processes
• Compliance & Data Protection
  • Ensure compliance with organisation policies, UK GDPR requirements, and relevant data protection legislation
  • Maintain appropriate confidentiality and secure handling of organisation, employee, and client information
  • Follow organisational procedures relating to information security and data management
• Equality, Diversity & Inclusion
  • Support and promote an inclusive, respectful, and equitable working environment
  • Ensure operational practices and processes align with the organisation’s equality, diversity, and inclusion principles
  • Promote fair and consistent operational processes for staff, therapists, clients, and stakeholders

Role Scope

• Focus on core financial administration and operational support
• Supporting with invoicing and payroll processes
• Escalate complex financial issues where appropriate
• The role does not include responsibility for financial strategy or full financial planning

Working Pattern

• 15 hours per week with potential for increased hours in line with organisation growth
• Hybrid or remote working arrangements available, subject to organisational needs
• Flexibility required around payroll and invoicing cycles

Success Measures

• Accurate and timely invoicing
• Smooth and compliant finance processing
• High levels of financial data accuracy
• Reduced administrative workload for the Operations Manager
• Strong financial organisation and process consistency

Experience Required

• Experience in a finance assistant, bookkeeping, or payroll role
• Strong experience managing invoicing and payroll processes
• Excellent attention to detail and accuracy
• Confident using finance systems such as QuickBooks and Microsoft Excel
• Experience using CRM and finance systems
• Ability to work independently and manage priorities effectively
• Strong organisational and communication skills
• Ability to handle confidential information with discretion
• Experience working in the voluntary sector
• Knowledge of pensions administration
• Experience supporting month‑end reporting processes
• Familiarity with forecasting, budgeting, or financial analysis
• Experience using the CRM system Podio
• Experience developing or maintaining SOPs and process documentation
• Understanding of GDPR and data protection requirements
• AAT qualified, part‑qualified, or currently studying towards an AAT qualification

Professional Development

Nessie is committed to supporting its staff with ongoing learning, development and career progression. A three‑month probationary period will apply, during which performance will be reviewed.

Family Friendly Policies

Laptop and Phone