Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead and inspire a team to deliver exceptional service in a vibrant restaurant setting.
- Company: Nessa & Yasmin, a modern British and Middle Eastern restaurant in the heart of Soho.
- Benefits: Free meals on shift, discounts for family and friends, and your birthday off!
- Other info: Flexible hours with opportunities for growth in a fast-paced environment.
- Why this job: Join a dynamic team and create memorable experiences for guests every day.
- Qualifications: Proven leadership experience in hospitality and strong communication skills.
The predicted salary is between 30000 - 35000 £ per year.
About Nessa & Yasmin, a modern British restaurant and bar rooted in character and charm, Nessa brings together nostalgic dishes and contemporary flair in the heart of Soho. Designed for conversation, it’s a space that invites long lunches and spontaneous evenings. Yasmin, nestled among Soho's rooftops on the corner of Brewer and Warwick Street, is an intimate Middle Eastern restaurant, bar, and terrace with panoramic city views. It's a suntrap ideal for leisurely lunches, sundown cocktails, late-night dining and revelry. We serve seasonal Middle Eastern sharing plates, boast an extensive wine list, and offer lively cocktails, ensuring an unforgettable experience, day or night.
The Role: We are looking for a Floor Manager to be part of our Restaurant Management team. You will be a natural people person, have a passion for high-end service and food, and be able to develop a strong team culture through your training and experience.
Responsibilities:
- Lead, coach and motivate the team to deliver exceptional service and achieve departmental revenue goals.
- Support staff training and development.
- Carry out opening and closing procedures.
- Provide visible managerial presence on the floor, welcoming and engaging with guests to ensure they receive prompt, courteous and efficient service.
- Handle guest feedback, special requests, and complaints with discretion, professionalism, and empathy.
- Ensure all food service areas are always clean and tidy.
- Maintain a thorough working knowledge of food and beverage menus, to be able to advise guests on selection and promote additional sales accordingly.
- Monitor overall service, making recommendations for improvement.
- Ensure adherence to health, safety, hygiene, and licensing regulations.
Requirements:
- Proven leadership experience in a hospitality environment.
- Strong communication skills, ability to inspire, delegate and resolve conflicts effectively.
- A hands-on approach with the ability to lead by example during peak service times.
- A passion for hospitality and a genuine desire to create memorable guest experiences.
- Adaptability and resilience in a fast-paced, high-pressure environment.
- Flexibility to work early mornings, weekends, and holidays as required.
What We Can Offer You:
- Free meals on shift and discounts for you, family and friends.
- Your birthday off!
- Healthcare and wellbeing support.
Floor Manager employer: Nessa Soho
Contact Detail:
Nessa Soho Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Floor Manager
✨Tip Number 1
Get to know the restaurant scene in Soho! Visit Nessa and Yasmin, soak up the atmosphere, and chat with the staff. This will give you a feel for the vibe and help you connect with the team during your interview.
✨Tip Number 2
Show off your leadership skills! Think of examples from your past experiences where you've motivated a team or handled a tricky situation. We love to see how you can inspire others and create a positive environment.
✨Tip Number 3
Be ready to talk about guest experiences! Prepare some stories about how you've gone above and beyond for customers. We want to hear how you handle feedback and ensure everyone leaves with a smile.
✨Tip Number 4
Apply through our website! It’s the best way to get noticed. Plus, it shows us you're genuinely interested in being part of our team at Nessa and Yasmin. Don’t miss out on this opportunity!
We think you need these skills to ace Floor Manager
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for hospitality and what makes you tick.
Tailor Your Experience: Make sure to highlight your relevant experience in hospitality. We’re looking for proven leadership skills, so give us examples of how you've motivated teams and delivered exceptional service.
Be Clear and Concise: Keep your application clear and to the point. We appreciate a well-structured application that gets straight to the heart of why you’d be a great fit for our Floor Manager role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Nessa Soho
✨Know the Venue Inside Out
Before your interview, make sure you’re familiar with Nessa & Yasmin’s menu and atmosphere. Understand their unique offerings and what sets them apart in Soho. This knowledge will help you demonstrate your passion for the restaurant and show that you’re genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As a Floor Manager, you’ll need to lead and inspire a team. Prepare examples from your past experiences where you successfully motivated staff or resolved conflicts. Be ready to discuss how you can create a strong team culture and ensure exceptional service, as this is key to the role.
✨Engage with the Interviewers
During the interview, don’t just answer questions—engage with your interviewers. Ask them about their experiences at Nessa & Yasmin, and share your thoughts on how to enhance guest experiences. This shows your enthusiasm and willingness to contribute positively to the team.
✨Prepare for Scenario Questions
Expect to be asked how you would handle specific situations, like guest complaints or busy service times. Think through potential scenarios and your responses ahead of time. This preparation will help you convey your problem-solving skills and adaptability in a fast-paced environment.