At a Glance
- Tasks: Lead service delivery to ensure top-notch customer satisfaction and smooth operations.
- Company: Ness Digital Engineering, a forward-thinking tech company focused on innovation.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Join a dynamic team with a global reach and exciting career prospects.
- Why this job: Make a real difference by enhancing service quality and driving improvements.
- Qualifications: Experience in service delivery management and strong communication skills.
The predicted salary is between 50000 - 65000 £ per year.
Ness Digital Engineering seeks a Service Delivery Manager to ensure smooth service operations and high customer satisfaction.
The role focuses on meeting SLAs, coordinating with teams across locations, and driving continuous improvements.
You will engage with internal clients, manage escalations, and report on service quality to stakeholders, while aligning delivery with strategic initiatives across global Ratings Services environments.
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Client-Focused Service Delivery Lead employer: Ness Digital Engineering
Ness Digital Engineering is an exceptional employer that prioritises employee growth and satisfaction, offering a dynamic work culture where collaboration and innovation thrive. Located in a vibrant environment, we provide our team with opportunities for professional development, competitive benefits, and the chance to make a meaningful impact on global service delivery. Join us to be part of a forward-thinking company that values your contributions and supports your career aspirations.
