At a Glance
- Tasks: Manage and support IT infrastructure, focusing on Microsoft cloud technologies and server environments.
- Company: Join Nescot, a supportive college with a 'Good' Ofsted rating and an inclusive culture.
- Benefits: Enjoy gym discounts, free online qualifications, and a vibrant campus atmosphere.
- Why this job: Make a real impact in education technology while developing your IT skills.
- Qualifications: Degree-level education or equivalent Microsoft qualifications; experience in customer-facing IT support is essential.
- Other info: Flexible working hours with opportunities for career growth and professional development.
The predicted salary is between 30000 - 40000 ÂŁ per year.
37.5 hours per week, normally worked Monday â Saturday on a rota basis operating between the hours of 8:00am and 9:00pm.
What we are looking for:
- Detailed knowledge of Windows server environments, Microsoft Domain Services, Microsoft Cloud Infrastructure (most notably Microsoft 365 applications including SharePoint, Teams, Entra, InTune, as core systems).
- On-premises switching and routing and implementing best practices.
- Strong background in administering the Microsoft 365/Entra, Apple, Adobe, and Google online platforms.
- âCan Doâ attitude and an approachable manner to advise on and promote services for the support of teaching and learning, ensuring that these are always implemented with security in mind.
- Educated to degree/graduate level or equivalent; Microsoft qualifications would be advantageous.
- Previous experience with Microsoft cloud environment is essential, as well as working in a customer-facing support department.
Duties/responsibilities:
- Installation, configuration, maintenance, and repair of the server environment.
- Management of some aspects of the switching and on-premises server solutions.
- Integration with third-party systems/software and general IT support.
- Support and maintain the college in-house application and software infrastructure environments, with a particular focus on cloud technologies.
- Support, update, and maintain appropriate system documentation.
- Support external partners with several technical projects including installation, configuration, maintenance, and repair of the server environment, management of the Microsoft 365/Entra and Google Workspace Suite establishment.
- Advise on and promote services for the support of teaching and learning, ensuring security is in mind.
- Help with the provision of day-to-day hardware/software support and network support in respect of the College ICT facilities and server environment.
- Work closely with the Senior IT Admin and the third-line team to ensure the best possible IT experience for all stakeholders in the college.
- Provide 3rd Line IT support for the college.
Benefits:
- A discounted on-site gym, sports hall, fitness class, Starbucks, osteopathy, and day nursery.
- 5-minute walk from Ewell East Station.
- Blue Light Discount.
- Free online qualifications.
- Free parking on-site.
- Eye care voucher.
Nescot is graded âGoodâ by Ofsted following its latest inspection in January 2023. Inspectors rated the College as Good in all 8 aspects. The report recognises that students âenjoy their courses and are motivated to succeedâ, and benefit from âhighly supportive relationshipsâ with staff. Safeguarding arrangements are âeffectiveâ with regular training for staff, and leaders have in place âan effective policy for safer recruitment.â At Nescot, weâre proud of our inclusive culture and we welcome all applications. This role is employed through Nescot Enterprises Ltd, a wholly owned subsidiary of Nescot which operates under different terms and conditions. This college is a smoke-free campusâsmoking and vaping are not permitted anywhere on campus. Closing date is 12th April 2026. Interviews will be held as and when candidates apply.
IT Infrastructure Engineer employer: Nescot (North East Surrey College of Technology)
Contact Detail:
Nescot (North East Surrey College of Technology) Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land IT Infrastructure Engineer
â¨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, especially those who work with Microsoft technologies. A friendly chat can lead to insider info about job openings or even a referral.
â¨Tip Number 2
Show off your skills! If youâve got experience with Windows server environments or Microsoft 365, consider creating a portfolio or a project that highlights your expertise. This can really set you apart during interviews.
â¨Tip Number 3
Prepare for the interview by brushing up on common IT scenarios and best practices. Be ready to discuss how youâd handle specific challenges related to cloud infrastructure and customer support.
â¨Tip Number 4
Donât forget to apply through our website! Itâs the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace IT Infrastructure Engineer
Some tips for your application đŤĄ
Show Off Your Skills: Make sure to highlight your detailed knowledge of Windows server environments and Microsoft Cloud Infrastructure. We want to see how your experience aligns with the role, so donât hold back on showcasing your skills!
Tailor Your Application: Take a moment to tailor your application to fit the job description. Mention specific tools like Microsoft 365, SharePoint, and Teams that youâve worked with. This shows us youâre not just sending a generic application!
Keep It Professional Yet Approachable: While we love a friendly tone, remember to keep it professional. Use an approachable manner in your writing to reflect the 'Can Do' attitude we value. Let your personality shine through while staying relevant to the role!
Apply Through Our Website: Donât forget to apply through our website! Itâs the best way for us to receive your application and ensures youâre considered for the role. Plus, itâs super easy to do!
How to prepare for a job interview at Nescot (North East Surrey College of Technology)
â¨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Windows server environments and Microsoft 365 applications. Be ready to discuss your experience with SharePoint, Teams, and Entra, as well as any cloud technologies you've worked with. This will show that you're not just familiar with the tools but can also apply them effectively.
â¨Show Off Your Customer Service Skills
Since this role involves a lot of customer-facing support, be prepared to share examples of how you've successfully assisted users in the past. Highlight your 'Can Do' attitude and how you approach problem-solving, especially in high-pressure situations. This will demonstrate your ability to provide excellent support.
â¨Prepare for Scenario Questions
Expect to face scenario-based questions during the interview. Think about common IT issues youâve encountered and how you resolved them. This is your chance to showcase your troubleshooting skills and your understanding of best practices in IT support.
â¨Ask Insightful Questions
At the end of the interview, donât forget to ask questions! Inquire about the team dynamics, ongoing projects, or how they implement security measures in their IT infrastructure. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.