At a Glance
- Tasks: Manage feedback and ensure compliance with policies in a diverse educational environment.
- Company: Join a dynamic organisation committed to education and community engagement.
- Benefits: Discounted gym, free online qualifications, and convenient location near Ewell East Station.
- Other info: Enjoy a supportive workplace with opportunities for personal and professional growth.
- Why this job: Make a real difference by shaping policies and enhancing stakeholder experiences.
- Qualifications: Experience in administration, strong communication skills, and IT literacy required.
The predicted salary is between 30000 - 40000 £ per year.
What we are looking for
- Previous relevant administrative experience within a diverse organisation (ideally within education) is required
- IT literate with high levels of word processing, database and spreadsheet skills.
- Strong understanding of regulatory compliance, policy importance and internal governance
- Excellent communication skills, both written and spoken
- Excellent interpersonal skills, and the ability to use your own initiative and work independently.
Duties/responsibilities
- Manage and process compliments, suggestions and complaints from a wide range of stakeholders including learners, parents, employers and the public.
- Coordinate the policy review cycle, ensuring that all documents are updated according to their designated interval and reflect the correct ‘policy originator’ and ‘last review date’.
- Support the Data Protection Officer in ensuring all staff comply with GDPR and other data protection laws at all times.
- Conduct regular audits of Share Point to ensure adherence to storage protocols and address non-compliance via appropriate management channels.
- Prepare documentation, scheduling, and take minutes for meetings and committees.
- Act as a contact point for academic staff, students, and other stakeholders regarding policy, compliance and feedback.
Benefits
- A discounted on-site gym, sports hall, fitness class, Starbucks, osteopathy and day nursery
- 5-minute walk from Ewell East Station
- Blue Light Discount
- Free online qualifications
- Free parking on-site
- Eye care voucher
- Closing date 14th August 2026
- Interview date to be confirmed
- #J-18808-Ljbffr
Policy, Compliance & Feedback Officer in Epsom employer: Nescot (North East Surrey College of Technology)
Nescot is an exceptional employer that prioritises the growth and well-being of its staff, offering a supportive work culture where Learning Support Assistants can thrive. Located in Epsom, Surrey, employees benefit from a range of perks including discounted gym access, free parking, and opportunities for professional development through free online qualifications. Join us to make a meaningful impact in students' lives while enjoying a fulfilling work environment.
Contact Details:
Nescot (North East Surrey College of Technology) Recruitment Team
We think you need these skills to ace Policy, Compliance & Feedback Officer in Epsom
Administrative Experience
IT Literacy
Word Processing Skills
Database Skills
Spreadsheet Skills
Regulatory Compliance Understanding
Policy Management
