Assignment Support Coordinator - Calgary in Houston

Are you highly organised, people-focused, and passionate about delivering exceptional contractor experiences? Join NES Fircroft as an Assignment Support Coordinator in our Calgary office and play a vital role in supporting contractor onboarding, compliance, and assignment management across major energy and engineering projects throughout North America. This role is ideal for someone who enjoys working in a fast-paced environment, thrives on detail, and takes pride in ensuring every contractor journey is smooth, compliant, and professional from onboarding through to offboarding.

What You’ll Be Doing

• Contractor Onboarding: Coordinate pre-employment and onboarding activities, ensuring all documentation, compliance checks, and mobilisation requirements are completed accurately and on time.
• Placement Lifecycle Management: Monitor contractor assignments through Bullhorn and internal systems, maintaining accurate records and ensuring key milestones are achieved.
• Vendor Coordination: Liaise with third-party providers to arrange medical assessments, background checks, safety training, and other onboarding requirements.
• Contractor Support: Build strong relationships with contractors, providing guidance and support throughout the onboarding and assignment lifecycle.
• Compliance Management: Ensure adherence to client requirements, company policies, and applicable Canadian employment and compliance regulations.
• Inbox & Query Management: Manage shared mailboxes efficiently, responding to contractor and stakeholder queries in a timely and professional manner.
• Cross-Functional Collaboration: Partner with recruitment, payroll, operations, and compliance teams to deliver a seamless contractor experience.
• Offboarding Administration: Coordinate contractor offboarding activities, ensuring accounts are deactivated and compliance processes are completed.
• Reporting & Tracking: Produce regular status reports, monitor onboarding progress, and elevate potential compliance risks where required.
• Drug & Screening Compliance: Support random drug screening programmes and maintain accurate compliance records in line with client requirements.
• Audit Support: Assist with internal and external audits by gathering, reviewing, and distributing documentation promptly.
• Contractor Record Maintenance: Update contractor information, resolve portal issues, and ensure all personnel records remain accurate and compliant.

What We’re Looking For

• Industry Experience: Previous experience in contractor onboarding, compliance, workforce administration, HR support, recruitment operations, or a similar coordination role.
• Compliance Knowledge: Familiarity with background screening, drug testing processes, employment documentation, and onboarding best practices.
• Exceptional Communication Skills: Confident verbal and written communicator with the ability to build rapport with contractors and internal stakeholders.
• Highly Organised: Strong attention to detail with the ability to manage multiple priorities and meet deadlines in a busy environment.
• Customer-Focused Mindset: Passionate about delivering a positive experience and providing excellent support to contractors and colleagues.
• Problem Solver: Able to identify issues, take ownership, and work proactively to provide solutions.
• Team-Oriented: Enjoys collaborating with others while remaining capable of managing responsibilities independently.
• Systems Savvy: Comfortable working with CRM systems, compliance platforms, Microsoft Office applications, and contractor databases.
• Adaptable & Resilient: Thrives in a dynamic environment and responds positively to changing priorities and business needs.

Why NES Fircroft

• Competitive Compensation: Attractive salary package with opportunities for career progression.
• Comprehensive Benefits: Medical, dental, vision, and life insurance options designed to support your wellbeing.
• Health & Wellness: Access to our onsite gym and wellbeing initiatives.
• Generous Time Off: 23 days PTO (increasing with service), 12 paid public holidays, plus our festive office shutdown between Christmas and New Year.
• Career Development: Structured training programmes, mentoring, and clearly defined progression pathways.
• Community Engagement: One paid volunteer day annually and opportunities to support charitable initiatives throughout the year.
• Inclusive Culture: Be part of a workplace that champions diversity, accessibility, and belonging for all employees.
• Collaborative Environment: Work alongside supportive colleagues who celebrate success and share knowledge openly.
• Global Opportunities: Join an international business with operations across multiple regions and industry sectors.
• Industry Impact: Contribute to projects that help power and deliver critical energy and infrastructure developments worldwide.

Who We Are

NES Fircroft is a leading global workforce solutions provider, specialising in Energy, Engineering, Life Sciences, and Technology sectors. With operations spanning multiple countries and a network of specialist consultants, we connect world-class talent with industry-leading organisations. We combine local market expertise with global reach, helping our clients deliver some of the world's most complex and important projects while creating rewarding careers for our employees and contractors.

Accessibility & Inclusion

At NES Fircroft, we are committed to creating an environment where everyone feels respected, valued, and supported. We welcome applications from people of all backgrounds and experiences, including individuals with disabilities and those who are neurodiverse. If you require any adjustments during the recruitment process, please let us know and we’ll work with you to ensure an inclusive and positive experience.