At a Glance
- Tasks: Coordinate services, manage customer communications, and handle stock control.
- Company: Join a global leader in power and technology with a strong reputation.
- Benefits: Earn £15.96 per hour plus holidays and gain valuable experience.
- Other info: Opportunities for training in SAP and career growth in a supportive environment.
- Why this job: Be part of a dynamic team making a real impact in the industry.
- Qualifications: Customer-focused with attention to detail; Microsoft Office skills required.
Based: Stonehouse, Gloucester, GL10
Duration: 12 months+
Rate: £15.96p/h + holidays
NES Fircroft are recruiting for a Service Coordinator on behalf of our client, a global, industry leading power and technology company.
- Booking in of instruments returned for repair or calibration.
- Customer focused; managing & developing communication with customers (enquiries, quotations, order acknowledgements etc.).
- Assist in the management of stock control.
- Processing orders and raising invoices, issuing quotes for repair/service work, products, spare parts etc.
- The role includes manual handling comfortable opening a variety of packaging, sometimes requiring the use of hand tools e.g. crowbar for opening wooden crates which have been nailed shut etc.;
- Dealing with picking up and moving goods in accordance with H&S guidelines.
- Use of pallet trucks to move goods around the factory.
- Responsible for Health & Safety activities and obligations within the responsible team.
- Manage the environmental risks associated with the team.
Skills and Experience of the Service Coordinator:
- Experience in the use of Microsoft Office packages.
- Customer Focused and demonstrate attention to detail.
- Experience in SAP advantageous (although training would be given) or similar use of ERP system.
Service Co-Ordinator in Stonehouse employer: NES Group Ltd
At NES Fircroft, we pride ourselves on being an exceptional employer, offering a supportive work culture that prioritises employee growth and development. Located in Stonehouse, Gloucester, our team enjoys competitive rates, comprehensive benefits, and the opportunity to work with a global leader in power and technology, ensuring a rewarding and meaningful career path.
StudySmarter Expert Advice🤫
We think this is how you could land Service Co-Ordinator in Stonehouse
✨Tip Number 1
Get to know the company inside out! Research their values, recent projects, and any news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the Service Coordinator role. You never know who might give you a leg up!
✨Tip Number 3
Prepare for the interview by practising common questions related to customer service and stock management. Think of examples from your past experiences that highlight your skills and how you can contribute to the team.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining the team at NES Fircroft.
We think you need these skills to ace Service Co-Ordinator in Stonehouse
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Service Coordinator role. Highlight your customer service experience and any relevant skills, like using Microsoft Office or ERP systems. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of your past experiences that relate to the job description. We love a good story!
Show Off Your Attention to Detail:In this role, attention to detail is key. Make sure your application is free from typos and errors. We appreciate candidates who take the time to present their best selves, so double-check everything before hitting send!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at NES Group Ltd
✨Know Your Stuff
Make sure you understand the role of a Service Coordinator inside out. Familiarise yourself with the key responsibilities like booking instruments for repair, managing customer communications, and handling stock control. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Customer Focus
Since this role is all about customer interaction, be ready to share examples of how you've successfully managed customer relationships in the past. Think about specific situations where you went above and beyond to meet a customer's needs or resolved an issue effectively.
✨Brush Up on Your Tech Skills
The job mentions using Microsoft Office and possibly SAP. If you're not already familiar with these tools, take some time to learn the basics. Being able to discuss your experience with these systems during the interview will demonstrate your readiness to hit the ground running.
✨Safety First!
Health and Safety is a big part of this role, so be prepared to talk about your understanding of H&S guidelines. You might want to mention any relevant experience you have in managing safety protocols or how you ensure a safe working environment in your previous roles.
