Customer Service Advisor in Coventry

Role:-                  Customer Service Advisor \\n Based: –              Foleshill, Coventry CV6\\n Rate of pay:-      £14.44p/h +33 holidays (25days+8BH)\\n Hours:                Mon – Fri:     8.30am – 5pm   \\n Duration:           12-month plus contract\\n \\n The Customer Service Advisor will work as part of a small friendly team. The companies’ offices are open plan, providing a good working atmosphere and working relationships between departments.\\n \\n The Customer Service Advisor's weekly duties will include:\\n\\nAnswering approx. forty calls and emails per day\\nResolving customer issues\\nRaising and progressing returns and invoice queries for after sales\\nDealing with root cause analysis and issue prevention.The Customer Service advisor will require the following:\\nAbility to multi-task\\nThe skill to deliver a first-class customer experience within an office environment.\\nAble to work in a fast-paced customer-focused environment.\\nGood IT skills\\nGood attendance and timekeeping.\\n\\nWith over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the Oil & Gas, Power & Renewables, Chemicals, Construction & Infrastructure, Life Sciences, Mining and Manufacturing sectors worldwide.