At a Glance
- Tasks: Coordinate services, manage customer communications, and handle stock control.
- Company: Join a global leader in power and technology.
- Benefits: Earn £15.96 per hour plus 33 holidays and training opportunities.
- Other info: Enjoy a supportive environment with health and safety responsibilities.
- Why this job: Be part of a dynamic team making a real impact in the industry.
- Qualifications: Customer-focused with attention to detail; Microsoft Office skills required.
The predicted salary is between 30000 - 40000 £ per year.
Based: Stonehouse, Gloucester, GL10
Duration: 12 months
Rate: £15.96p/h + 33 holidays (25+8BH)
NES Fircroft are recruiting for a Service Coordinator on behalf of our client, a global, industry leading power and technology company.
- Booking in of instruments returned for repair or calibration.
- Customer focused; managing & developing communication with customers (enquiries, quotations, order acknowledgements etc.).
- Assist in the management of stock control.
- Processing orders and raising invoices, issuing quotes for repair/service work, products, spare parts etc.
- The role includes manual handling comfortable opening a variety of packaging, sometimes requiring the use of hand tools e.g. crowbar for opening wooden crates which have been nailed shut.
- Dealing with picking up and moving goods in accordance with H&S guidelines.
- Use of pallet trucks to move goods around the factory.
- Responsible for Health & Safety activities and obligations within the responsible team.
- Manage the environmental risks associated with the team.
Skills and Experience of the Service Coordinator:
- Experience in the use of Microsoft Office packages.
- Customer Focused and demonstrate attention to detail.
- Experience in SAP advantageous (although training would be given) or similar use of ERP system.
Service Coordinator in Stonehouse employer: NES Fircroft Engineering Services
At NES Fircroft, we pride ourselves on being an excellent employer, offering a supportive work culture that values customer focus and teamwork. Located in Stonehouse, Gloucester, our team enjoys competitive pay, generous holiday allowances, and opportunities for professional growth within a global leader in power and technology. Join us to be part of a dynamic environment where your contributions are recognised and rewarded.
Contact Details:
NES Fircroft Engineering Services Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Service Coordinator in Stonehouse
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, or join online forums. You never know who might have the inside scoop on job openings.
✨Tip Number 2
Prepare for interviews by researching the company and role. Understand their values and how you can contribute as a Service Coordinator. This will help you stand out and show you're genuinely interested.
✨Tip Number 3
Practice your communication skills! As a Service Coordinator, you'll need to manage customer interactions effectively. Role-play with a friend or use online resources to sharpen your skills.
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to find and apply for roles that suit your skills. Plus, it shows you're proactive and keen to join our team.
We think you need these skills to ace Service Coordinator in Stonehouse
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience that matches the Service Coordinator role. We want to see how your skills align with customer focus, stock control, and order processing.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. We love seeing enthusiasm and a clear understanding of what we do at StudySmarter.
Showcase Your Attention to Detail:In this role, attention to detail is key. When filling out your application, double-check for any typos or errors. We appreciate candidates who take the time to ensure their application is polished.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at NES Fircroft Engineering Services
✨Know Your Stuff
Make sure you understand the role of a Service Coordinator inside out. Familiarise yourself with the key responsibilities like managing customer communications and stock control. Brush up on any relevant software, especially Microsoft Office and ERP systems, as these will likely come up in conversation.
✨Show Off Your Customer Focus
Since this role is all about customer interaction, be ready to share examples of how you've successfully managed customer relationships in the past. Think about specific situations where you went above and beyond to meet a customer's needs or resolve an issue.
✨Safety First!
Health and Safety is a big part of this job, so be prepared to discuss your understanding of H&S guidelines. You might want to mention any previous experience you have with manual handling or using tools safely, as this shows you're aware of the importance of safety in the workplace.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the company and the team you'll be working with. This not only shows your interest but also helps you gauge if the company culture aligns with your values. Questions about their approach to customer service or how they handle stock management can be great conversation starters.
