PLM/CAD Application Support Engineer

PLM/CAD Application Support Engineer

Full-Time 35000 - 42000 £ / year (est.) No working from home possible
NES Fircroft Engineering Services

At a Glance

  • Tasks: Provide hands-on support for PLM & CAD systems, ensuring smooth engineering operations.
  • Company: Join a leading engineering staffing provider with global reach and expertise.
  • Benefits: Enjoy competitive pay, career growth, and a supportive work environment.
  • Other info: Work on-site in Methil, Fife, with occasional travel opportunities.
  • Why this job: Be the go-to expert in a dynamic engineering setting and make a real impact.
  • Qualifications: Experience in PLM/CAD applications and strong communication skills required.

The predicted salary is between 35000 - 42000 £ per year.

On site 5 days per week

37 hour week - 12.30pm Finish on Fridays

Very occasional travel to other sites - Must be able to drive & have a car

Required:

  • Hands on experience supporting PLM & CAD applications.
  • Proven experience providing first line application support for PLM/CAD systems, owning incidents through to resolution.
  • Strong working knowledge of engineering workflows, including design, engineering change control, & configuration management.
  • Experience supporting engineers & manufacturing users in operational, production critical settings.
  • Ability to diagnose PLM/CAD application issues & work effectively with central application SMEs to resolve them.
  • Experience supporting integrated enterprise environments, including ERP systems (eg SAP) alongside PLM/CAD.
  • Confident communicator with the ability to work directly with engineering & manufacturing stakeholders.

The Role

  • Provide hands on first line application support for PLM & CAD systems used by engineering & manufacturing teams, owning incidents, requests, & problems through to resolution.
  • Develop deep, site specific knowledge of engineering workflows, configurations, integrations, & dependencies across PLM, CAD, SAP, & related systems, ensuring minimal disruption to design, engineering change, & production processes.
  • Diagnose application issues & escalate effectively to central application SMEs, tracking progress through to closure.
  • Build strong relationships with engineering, manufacturing, & operational stakeholders to understand application usage & identify improvement opportunities.
  • Collaborate with Enterprise Applications teams to ensure consistent standards, knowledge sharing, & continuous improvement.
  • Work closely with the Site IT Business Partner to align application support priorities.
  • Participate in site & cross functional projects focused on digital transformation & process optimization.
  • Maintain accurate documentation for application support procedures & known issues.
  • Provide on site support with occasional travel to other sites as required.

PLM/CAD Application Support Engineer employer: NES Fircroft Engineering Services

As a Java/C++ Software Desktop Engineer at our Abingdon location, you will join a dynamic team that values innovation and collaboration, offering a hybrid work model that promotes work-life balance. We pride ourselves on fostering a supportive work culture that encourages professional growth through continuous learning opportunities and participation in open-source communities. With a commitment to secure coding practices and a focus on employee well-being, we provide an environment where your contributions are valued and your career can thrive.

NES Fircroft Engineering Services

Contact Details:

NES Fircroft Engineering Services Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land PLM/CAD Application Support Engineer

Join Local Tech Meetups

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Contribute to Open Source Projects

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We think you need these skills to ace PLM/CAD Application Support Engineer

PLM Application Support
CAD Application Support
First Line Application Support
Engineering Workflows
Engineering Change Control
Configuration Management
ERP Systems (e.g. SAP)

Some tips for your application 🫡

Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.

Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at NES Fircroft Engineering Services.

Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at NES Fircroft Engineering Services and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!

Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!

How to prepare for a job interview at NES Fircroft Engineering Services

Brush Up on Your Coding Skills

For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.

Know Your Tools and Frameworks

Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If NES Fircroft Engineering Services uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.

Showcase Your Projects

Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.

Prepare for Behavioural Questions

While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.