At a Glance
- Tasks: Coordinate services, manage customer communications, and handle stock control.
- Company: Join a global leader in power and technology with a strong reputation.
- Benefits: Earn £15.96 per hour plus 33 days holiday and training opportunities.
- Other info: Enjoy a supportive environment with potential for career growth.
- Why this job: Be part of a dynamic team making a real difference in customer service.
- Qualifications: Customer-focused with attention to detail; Microsoft Office skills required.
The predicted salary is between 30000 - 40000 £ per year.
Based: Stonehouse, Gloucester, GL10
Duration: 12 months
Rate: £15.96p/h + 33 holidays (25+8BH)
NES Fircroft are recruiting for a Service Coordinator on behalf of our client, a global, industry leading power and technology company.
- Booking in of instruments returned for repair or calibration.
- Customer focused; managing & developing communication with customers (enquiries, quotations, order acknowledgements etc.).
- Assist in the management of stock control.
- Processing orders and raising invoices, issuing quotes for repair/service work, products, spare parts etc.
- The role includes manual handling comfortable opening a variety of packaging, sometimes requiring the use of hand tools e.g. crowbar for opening wooden crates which have been nailed shut.
- Dealing with picking up and moving goods in accordance with H&S guidelines.
- Use of pallet trucks to move goods around the factory.
- Responsible for Health & Safety activities and obligations within the responsible team.
- Manage the environmental risks associated with the team.
Skills and Experience of the Service Coordinator
- Experience in the use of Microsoft Office packages.
- Customer Focused and demonstrate attention to detail.
- Experience in SAP advantageous (although training would be given) or similar use of ERP system.
Service Coordinator in Stonehouse employer: NES Fircroft Engineering Services Limited
As a Service Coordinator at our global power and technology company based in Stonehouse, Gloucester, you will thrive in a dynamic work environment that prioritises customer satisfaction and employee development. We offer competitive pay, generous holiday allowances, and a strong commitment to health and safety, ensuring that you can grow your skills while contributing to meaningful projects. Join us to be part of a supportive team that values innovation and collaboration, making it an excellent place for your career advancement.
Contact Details:
NES Fircroft Engineering Services Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Service Coordinator in Stonehouse
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. Understand their values and how your skills as a Service Coordinator can contribute. This will help you stand out and show that you're genuinely interested.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable answering common questions. Focus on showcasing your customer service skills and attention to detail, which are key for this role.
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to find and apply for roles like the Service Coordinator. Plus, you'll be one step closer to landing that dream job with us!
We think you need these skills to ace Service Coordinator in Stonehouse
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience that matches the Service Coordinator role. We want to see how your skills align with customer focus, stock control, and any experience with Microsoft Office or ERP systems.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've managed customer communications or handled stock control in the past.
Showcase Your Attention to Detail:In this role, attention to detail is key. When filling out your application, double-check for any typos or errors. We appreciate candidates who take the time to present their best selves!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at NES Fircroft Engineering Services Limited
✨Know Your Stuff
Make sure you understand the role of a Service Coordinator inside out. Familiarise yourself with the key responsibilities like managing customer communications and stock control. Brush up on any relevant software, especially Microsoft Office and ERP systems like SAP, as this will show you're ready to hit the ground running.
✨Show Off Your Customer Focus
Since this role is all about customer interaction, be prepared to share examples of how you've successfully managed customer enquiries or resolved issues in the past. Highlight your attention to detail and how it has positively impacted customer satisfaction.
✨Safety First!
Given the manual handling and health & safety aspects of the job, be ready to discuss your understanding of H&S guidelines. You might want to mention any previous experience you have with manual handling or working in environments where safety is a priority.
✨Ask Smart Questions
Prepare some thoughtful questions to ask at the end of your interview. This could be about the team dynamics, the company's approach to customer service, or how they handle training for new software. It shows you're genuinely interested and engaged with the role.
