The CRM Manager is responsible for creating and developing the brand's CRM, online retention and customer communications strategy, including delivering the email and mobile marketing plan, reporting on KPIs and building long-term, profitable relationships with customers.
Working alongside the Insight Analyst, the CRM Manager is also responsible for managing, developing and mining the customer database to provide insight into customer behaviour, improve marketing performance and increase customer engagement metrics.
CRM Manager London, Greater London, United Kingdom
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Crm Manager employer: Neptune
At Neptune, we pride ourselves on being an exceptional employer, fostering a creative and collaborative work culture that empowers our team members to thrive. Located in a vibrant area, we offer competitive benefits, opportunities for professional growth, and a chance to contribute to meaningful design projects that enhance the way people live. Join us to be part of a passionate team dedicated to crafting beautiful retail spaces that reflect our values and vision.
