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- Tasks: Craft delicious coffee and create memorable customer experiences in a vibrant café setting.
- Company: Join Neptune, a British interiors brand with a passion for great food and warm hospitality.
- Benefits: Enjoy flexible hours, generous holiday, discounts, and wellness perks like gym memberships.
- Why this job: Be part of a friendly team that values personal growth and community connection.
- Qualifications: Previous barista or customer service experience is a plus; enthusiasm and a willingness to learn are essential.
- Other info: Flexible shifts available across weekdays and weekends; perfect for students looking to gain experience.
At Neptune, we believe home is where the heart—and the food—is. That\\\’s why The Provenist, our very own café, is part of our British interiors brand. Nestled in our stunning Showroom in Swindon; it is so much more than just a place to eat. It\\\’s where great food, good company, and warm hospitality come together to create a little haven of calm and comfort.
We treat every customer who walks through our door as an individual, taking immense pride in delivering warm, thoughtful and personalised service. That\\\’s where your experience comes in. We are looking for a Café Host (Barista) to join our team for 18 hours a week across 2 days (Monday – Saturday). Whether it\\\’s crafting the perfect flat white, helping a guest choose from our seasonal menu, or keeping the café looking immaculate-you\\\’ll be part of a naturally engaging team that creates a little bit of \\\”wow\\\” with every visit.
Responsibilities
- Creating a brilliant customer experience – using your knowledge and initiative to guide guests through our food and drink offering with genuine warmth
- Delivering excellent coffee – using your barista skills to prepare and serve consistently high-quality drinks with care and confidence
- Running smooth café operations – from taking and processing orders quickly and accurately, to following food safety standards and keeping things flowing behind the scenes
- Keeping things beautiful – making sure our café looks as good as it tastes with stunning visual merchandising and presentation
- Being a proud ambassador for us – sharing your passion for our café, our products, and everything we stand for
You bring previous barista or customer-facing experience, and a love for great food and coffee, and the energy to share it with others. You\\\’ll have a calm, approachable attitude with a natural flair for customer service and a willingness to learn and pitch in wherever needed—no task is too small. You\\\’ll also have flexibility to work across weekends and weekdays (we\\\’re open seven days a week).
Benefits
- Generous Holiday Allowance
- Life Assurance
- Company sick pay
- Enhanced maternity and paternity leave
- Cycle to work scheme
- Generous new item and outlet discounts
- Discounted gym membership
- Competitive salary
- Perkbox: Wellbeing Hub and Retail Discounts Portal
- Your birthday day off
- Day off if you become a Grandparent
- Two paid volunteer days a year
- A week off to celebrate a life event
- Refer a friend scheme
- Long service holiday allowance increase
- Training workshops
We are a growing business that encourages our people to grow with us. Neptune\\\’s goal is to ensure we have a diverse and inclusive work environment, where all of our employees have equal access to opportunities and everyone\\\’s voices are heard.
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Cafe Host (Barista) employer: Neptune
Contact Detail:
Neptune Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cafe Host (Barista)
✨Tip Number 1
Familiarise yourself with the menu and seasonal offerings at The Provenist. Being knowledgeable about the food and drink options will not only impress during your interview but also show your genuine interest in the role.
✨Tip Number 2
Practice your barista skills before applying. If you can demonstrate your ability to craft high-quality drinks, it will set you apart from other candidates and show that you're ready to hit the ground running.
✨Tip Number 3
Highlight your customer service experience in conversations. Share specific examples of how you've created memorable experiences for customers in previous roles, as this aligns perfectly with the warm hospitality they value.
✨Tip Number 4
Show your enthusiasm for being part of a team. During any interactions, express your eagerness to collaborate and contribute to a positive work environment, which is essential for a role that thrives on teamwork.
We think you need these skills to ace Cafe Host (Barista)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Cafe Host (Barista) position. Tailor your application to highlight relevant experience and enthusiasm for customer service and coffee.
Craft a Personalised Cover Letter: Write a cover letter that reflects your passion for food and coffee, as well as your commitment to providing excellent customer service. Mention specific experiences that demonstrate your barista skills and ability to create a welcoming atmosphere.
Highlight Relevant Experience: In your CV, emphasise any previous roles in cafes or customer-facing positions. Include details about your barista skills, ability to work under pressure, and any achievements that showcase your dedication to customer satisfaction.
Show Your Personality: Let your personality shine through in your application. The company values warmth and engagement, so use a friendly tone and express your eagerness to connect with customers and be part of their team.
How to prepare for a job interview at Neptune
✨Show Your Passion for Coffee
Make sure to express your love for coffee and food during the interview. Share any experiences you've had as a barista or in customer service, and talk about your favourite drinks to prepare. This will demonstrate your enthusiasm and knowledge, which is key for a role at The Provenist.
✨Emphasise Customer Service Skills
Since the role focuses heavily on creating a brilliant customer experience, be prepared to discuss how you handle customer interactions. Share specific examples of how you've gone above and beyond to ensure customer satisfaction in previous roles.
✨Demonstrate Team Spirit
The Provenist values teamwork, so highlight your ability to work well with others. Discuss any past experiences where you collaborated with colleagues to achieve a common goal, and show that you're ready to pitch in wherever needed.
✨Prepare Questions About the Role
Show your interest in the position by preparing thoughtful questions about the café's operations, menu, or team culture. This not only demonstrates your enthusiasm but also helps you gauge if the environment aligns with your values and work style.
