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For Companies At a Glance
- Tasks: Support Designers with creative work and customer interactions in a stunning showroom.
- Company: Neptune, a design-led company creating beautiful home pieces since 1996.
- Benefits: Competitive salary, generous holiday, gym membership, and discounts on products.
- Why this job: Join a passionate team and help customers create their dream homes.
- Qualifications: Design graduate or relevant experience, CAD skills, and a passion for interiors.
- Other info: Inclusive environment promoting equality, diversity, and personal growth.
The predicted salary is between 25000 - 32000 £ per year.
At Neptune, our spaces are designed to bring beauty, comfort and a sense of home to everyday living. From timeless furniture pieces to thoughtful design advice, we are here to help our customers create their dream homes - and it all begins with exceptional service. We are looking for a warm and personable Design Assistant to join our superb team within our stunning Showroom in Winchester on a permanent full-time basis, working 40 hours over 5 days of the week.
You will be someone who loves making people feel welcome, has exceptional customer service experience, an eye for interiors, and brings energy and organisation to everything you do.
What you will be doing
As a Design Assistant, you will support our Designers with both creative work and the day-to-day administration that brings each project together. You will work closely with customers in store, delivering a warm, thoughtful experience while preparing design presentation packs and assisting Installation Project Managers from initial concept through to completion. From carrying out design reviews and processing orders to being the first point of contact for after-care enquiries, you will help ensure every detail is considered. Along the way, you will also support the wider team’s development by sharing and building design knowledge across the store.
Responsibilities include:
- Review and revise CAD-based designs and quotations
- Put together design quotes and presentation packs
- Manage and progress multiple design projects, working closely with the design and installation project management teams
- Update and maintain accurate customer records using a number of software packages
- Continually build your Neptune product and system knowledge and support the wider store team in their design and system development too
- Actively contribute to the growth and development of the store
A little about you
Ideally, you will be a design graduate or have relevant training and experience, with a genuine ambition to build a career in design. Confident using CAD and advanced Microsoft Office tools, you will also feel at ease working with a range of IT systems. Highly organised and detail-focused, you will communicate clearly and work collaboratively as part of a retail and design team, always with a passion for delivering an exceptional customer experience.
What Benefits we can offer you
- Competitive salary
- Generous holiday allowance
- Purchased additional annual leave scheme
- Life assurance
- Company sick pay
- Enhanced maternity and paternity leave
- Cycle to work scheme
- Gym membership
- Generous Neptune new item and outlet discounts
- Perkbox: Wellbeing Hub and Retail Discounts Portal
- Your birthday day off
- Two paid volunteer days a year
- Day off if you become a Grandparent
- A week off to celebrate a life event
- Refer a friend scheme
- Long service holiday allowance increase
- Training Workshops
Across all locations, we stay united by our company values: Do The Right Thing, Do It Together, Aim High and Keep It Real. We are an equal opportunities employer; our mission is to welcome everyone and create inclusive teams, with all colleagues and applicants afforded the same opportunities. We encourage everyone to join us and be themselves at work, in an environment that actively promotes equality, diversity and inclusion and where everyone’s voices are heard.
Our Story
Founded in 1996 by friends John Sims-Hilditch and Giles Redman, Neptune design and make pieces for your whole home. Recognised for our exacting standards, design-led aesthetic and expert craftsmanship, we are perhaps most known for kitchens - with heirloom-worthy dressers not far behind. Neptune’s trademark ‘look’ is British: refined, simple, sturdy, and with an almost obsessive attention to detail. We are also respected for our commitment to craft and quality. Put simply, we make things we are proud of, and that are designed to last a lifetime.
Design Assistant in Winchester employer: Neptune Ltd
Contact Detail:
Neptune Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Design Assistant in Winchester
✨Tip Number 1
Get to know Neptune's vibe! Spend some time in the showroom or check out their website to understand their style and values. This will help you connect with the team and show that you're genuinely interested in what they do.
✨Tip Number 2
When you get the chance, showcase your design skills! Bring along a portfolio of your work or even some sketches that reflect your understanding of interiors. This will give you an edge and demonstrate your passion for design.
✨Tip Number 3
Practice your customer service skills! Think of examples from your past experiences where you've gone above and beyond for a customer. Being warm and personable is key, so be ready to share those stories during your chat.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on being part of the Neptune family right from the start.
We think you need these skills to ace Design Assistant in Winchester
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for design and customer service. A warm and personable tone will resonate well with us.
Tailor Your Application: Make sure to tailor your application specifically for the Design Assistant role at Neptune. Highlight your relevant experience, especially in customer service and design, and how it aligns with our values of doing the right thing and working together.
Be Detail-Oriented: Since attention to detail is key in this role, ensure your application is free from typos and errors. Use clear formatting and structure to make it easy for us to read. This shows that you take pride in your work, just like we do!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at Neptune!
How to prepare for a job interview at Neptune Ltd
✨Know Your Design Stuff
Make sure you brush up on your design knowledge before the interview. Familiarise yourself with Neptune's aesthetic and product range, as well as current design trends. This will help you speak confidently about how you can contribute to creating beautiful spaces.
✨Show Off Your Customer Service Skills
Since exceptional service is key at Neptune, think of examples from your past experiences where you went above and beyond for a customer. Be ready to share these stories during the interview to demonstrate your warm and personable nature.
✨Get Organised
As a Design Assistant, you'll need to juggle multiple projects. Prepare to discuss how you manage your time and stay organised. Bring examples of tools or methods you use to keep track of tasks and deadlines, which will show your potential employer that you're detail-focused.
✨Ask Thoughtful Questions
Prepare some insightful questions about the role and the team at Neptune. This shows your genuine interest in the position and helps you understand how you can fit into their culture. Ask about their design process or how they support team development, for instance.