At a Glance
- Tasks: Ensure product quality and compliance from concept to launch, collaborating with various teams.
- Company: Neptune, a brand committed to quality, sustainability, and integrity in home design.
- Benefits: Competitive salary, generous holiday allowance, gym membership, and discounts.
- Why this job: Join a passionate team dedicated to creating responsibly made, lasting products.
- Qualifications: Experience in product compliance, knowledge of materials, and strong collaboration skills.
- Other info: Inclusive workplace promoting equality and diversity, with excellent career growth opportunities.
The predicted salary is between 36000 - 60000 £ per year.
At Neptune, everything we make is designed to last. Behind every product is a deep commitment to quality, sustainability and integrity, and we are now looking for a Product Technologist & Compliance Officer to help us uphold these standards across our growing product portfolio. This is a role for someone who cares deeply about how things are made, where they come from and how they stand the test of time.
You will sit at the heart of our product journey, ensuring that every design is safe, compliant, beautifully executed and responsibly produced. You will work closely with our Product, Design, Merchandising, Manufacturing and Operations teams, as well as our trusted suppliers, to ensure our products meet the highest technical, legal and ethical standards.
Your role will include:
- Leading product compliance and quality from concept to launch, ensuring correct materials, tolerances, testing, packaging requirements, and robust documentation (BOMs, specifications, AIs, technical files) to guarantee safety, longevity, traceability, and quality.
- Partnering closely with Category Managers, Designers, Legal, and the Head of Product at briefing, sampling, and implementation stages, supporting supplier selection, validation, and insight-led decision-making.
- Staying ahead of evolving regulatory, legal, and testing requirements across all territories, managing relationships with auditors, test houses, and suppliers, and overseeing UKTR, EUDR, CLP, and other regulatory investments.
- Maintaining ongoing compliance and quality through twice-yearly continuity reviews, pre-launch, drop, transit, and pre-shipment testing, and clearly defined testing and inspection standards.
- Ensuring ethical, legal, and sustainable manufacturing and onward-selling practices, including supplier social auditing, red/amber/green reporting within the Qingdao factory, and championing sustainability initiatives across production and packaging.
- Driving cross-functional collaboration on EPR submissions, PRNs, WEEE reporting, disposal metrics, and supporting Neptune Renewed projects with a strong focus on compliance, reporting, and continuous process improvement.
You will bring previous experience as a Furniture Product Technician, or similar, with experience working with Far East manufacturing and from-design products. We are looking for someone with strong knowledge of materials, packaging and manufacturing processes and a solid understanding of relevant regulations and standards, including Materials & Articles in Contact with Food, Low Voltage and BSI. You will also have confidence working with technical drawings and BOMs, with experience in hard goods and lighting being highly beneficial. Ideally, you will also have past experience visiting factories and suppliers and it is important that you are proactive and solutions-focused with a collaborative, calm and confident approach to working with others and the ability to present clearly and influence at all levels.
What Benefits we can offer you:
- Competitive salary
- Generous Holiday Allowance
- Life Assurance
- Company sick pay
- Enhanced maternity and paternity leave
- Cycle to work scheme
- Gym membership
- Generous Neptune new item and outlet discounts
- Perkbox: Wellbeing Hub and Retail Discounts Portal
- Your birthday day off
- Two paid volunteer days a year
- Day off if you become a Grandparent
- A week off to celebrate a life event
- Refer a friend scheme
- Long service holiday allowance increase
- Training Workshops
Across all locations, we stay united by our company values: Do The Right Thing, Do It Together, Aim High and Keep It Real. We are an equal opportunities employer; our mission is to welcome everyone and create inclusive teams, with all colleagues and applicants afforded the same opportunities. We encourage everyone to join us and be themselves at work, in an environment that actively promotes equality, diversity and inclusion and where everyone's voices are heard.
Founded in 1996 by friends John Sims-Hilditch and Giles Redman, Neptune design and make pieces for your whole home. Recognised for our exacting standards, design-led aesthetic and expert craftsmanship, we are perhaps most known for kitchens, with heirloom-worthy dressers not far behind. Neptune's trademark 'look' is British: refined, simple, sturdy, and with an almost obsessive attention to detail. We are also respected for our commitment to craft and quality. Put simply, we make things we are proud of, and that are designed to last a lifetime.
Product Technologist and Compliance Officer employer: Neptune Ltd
Contact Detail:
Neptune Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Technologist and Compliance Officer
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Prepare for interviews by researching Neptune's values and products. Show us you care about quality and sustainability by discussing how your experience aligns with our mission. We want to see your passion shine through!
✨Tip Number 3
Practice your responses to common interview questions, especially those related to compliance and product quality. We recommend doing mock interviews with friends or using online resources to boost your confidence.
✨Tip Number 4
Don’t forget to follow up after your interview! A simple thank-you email can go a long way in showing your enthusiasm for the role. And remember, apply through our website for the best chance of getting noticed!
We think you need these skills to ace Product Technologist and Compliance Officer
Some tips for your application 🫡
Show Your Passion for Quality: When writing your application, let us see your enthusiasm for quality and sustainability. Share examples of how you've ensured compliance and integrity in your previous roles, as this aligns perfectly with our values at Neptune.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Product Technologist & Compliance Officer role. Highlight relevant experience, especially with materials and manufacturing processes, to show us you’re the right fit for our team.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language to describe your skills and experiences, making it easy for us to see how you can contribute to our mission of creating lasting products.
Apply Through Our Website: We encourage you to apply directly through our website. This way, you’ll ensure your application reaches us quickly and efficiently, and you can easily keep track of your application status!
How to prepare for a job interview at Neptune Ltd
✨Know Your Materials
Familiarise yourself with the materials and manufacturing processes relevant to the role. Be prepared to discuss how different materials impact product quality and sustainability, as this will show your deep understanding of what Neptune values.
✨Understand Compliance Standards
Brush up on the key regulations and standards mentioned in the job description, such as UKTR, EUDR, and CLP. Being able to articulate how you’ve navigated compliance in past roles will demonstrate your capability to uphold Neptune's commitment to safety and integrity.
✨Showcase Collaboration Skills
Since the role involves working closely with various teams, think of examples where you've successfully collaborated across departments. Highlighting your ability to influence and communicate effectively will resonate well with their team-oriented culture.
✨Prepare Insightful Questions
Come equipped with thoughtful questions about Neptune’s sustainability initiatives and product journey. This not only shows your genuine interest in the company but also your proactive approach to understanding how you can contribute to their mission.