At a Glance
- Tasks: Create stunning showroom displays and provide expert design advice to customers.
- Company: Neptune, a brand dedicated to beautiful home design and exceptional service.
- Benefits: Competitive salary, generous holiday allowance, gym membership, and discounts.
- Other info: Inclusive workplace that values diversity and offers excellent career growth.
- Why this job: Join a creative team and help customers design their dream homes.
- Qualifications: Experience in visual merchandising or design, with a passion for interiors.
The predicted salary is between 30000 - 40000 £ per year.
At Neptune, our spaces are designed to bring beauty, comfort and a sense of home to everyday living. We're delighted to be opening Neptune Newcastle very soon, and are looking for a warm and personable Visual Merchandising Specialist and Design Advisor on a permanent basis working 40 hours per week over 5 days covering Monday to Sunday.
You'll be someone who loves making people feel welcome, has exceptional customer service experience, a keen eye for interiors, and brings energy and organisation to everything you do.
What you'll be doing:
- Create beautiful, inspiring showroom displays that reflect Neptune's design philosophy and celebrate craftsmanship, materials, and thoughtful living.
- Offer friendly, expert advice on styling, gifting, furniture, and whole-home design to help customers feel confident and at home.
- Use creative visual storytelling and consultative guidance to showcase products and encourage discovery.
- Maintain an impeccably presented showroom that feels calm, inviting, and reflective of Neptune's brand.
- Help implement product launches, display changes, and local marketing initiatives with flair and attention to detail.
- Support stock management, daily operations, and customer care to ensure a seamless experience for all.
A little about you:
We're looking for someone with proven experience in visual merchandising or a design-led retail environment, who has a natural eye for interiors, styling, colour, and space planning. You'll be passionate about creating beautiful, immersive showroom experiences and confident in guiding customers with a consultative, customer-first approach. Commercially aware, you understand how visual merchandising supports sales, and you're comfortable using tools like Microsoft Excel and Outlook. Above all, you're approachable, warm, and collaborative, thriving as part of a supportive team while bringing energy, adaptability, and a love of design to everything you do.
What Benefits we can offer you:
- Competitive salary
- Generous holiday allowance
- Purchased additional annual leave scheme
- Life assurance
- Company sick pay
- Enhanced maternity and paternity leave
- Cycle to work scheme
- Gym membership
- Generous Neptune new item and outlet discounts
- Perkbox: Wellbeing Hub and Retail Discounts Portal
- Your birthday day off
- Two paid volunteer days a year
- Day off if you become a Grandparent
- A week off to celebrate a life event
- Refer a friend scheme
- Long service holiday allowance increase
- Training Workshops
Across all locations, we stay united by our company values: Do The Right Thing, Do It Together, Aim High and Keep It Real. We're an equal opportunities employer; our mission is to welcome everyone and create inclusive teams, with all colleagues and applicants afforded the same opportunities. We encourage everyone to join us and be themselves at work, in an environment that actively promotes equality, diversity and inclusion and where everyone's voices are heard.
Our Story:
Founded in 1996 by friends John Sims-Hilditch and Giles Redman, Neptune design and make pieces for your whole home. Recognised for our exacting standards, design-led aesthetic and expert craftsmanship, we're perhaps most known for kitchens- with heirloom-worthy dressers not far behind. Neptune's trademark 'look' is British: refined, simple, sturdy, and with an almost obsessive attention to detail. We're also respected for our commitment to craft and quality.
Visual Merchandising and Design Advisor in Ponteland employer: Neptune Ltd
At Neptune, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values creativity and collaboration. Our new Newcastle location provides a supportive environment where you can thrive as a Visual Merchandising and Design Advisor, with opportunities for personal growth and development through training workshops. Enjoy a competitive salary, generous benefits, and the chance to be part of a team that celebrates craftsmanship and inclusivity, making every day at work feel rewarding and meaningful.
StudySmarter Expert Advice🤫
We think this is how you could land Visual Merchandising and Design Advisor in Ponteland
✨Tip Number 1
Get to know Neptune's design philosophy inside out! Familiarise yourself with their products and how they create beautiful spaces. This will help you connect with customers and show them how to bring their dream homes to life.
✨Tip Number 2
Practice your customer service skills! Being warm and personable is key in this role. Think about how you can make every customer feel welcomed and valued, as that’s what will set you apart from the rest.
✨Tip Number 3
Show off your creativity! Prepare a portfolio of your previous visual merchandising work or design projects. This will give potential employers a taste of your style and how you can contribute to making Neptune's showroom shine.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Neptune team. Don’t miss out on this opportunity!
We think you need these skills to ace Visual Merchandising and Design Advisor in Ponteland
Some tips for your application 🫡
Understand the Role:Before you dive into your application, take a moment to really grasp what being a Visual Merchandising and Design Advisor at Neptune entails. Familiarise yourself with the responsibilities and tasks mentioned in the job description so you can tailor your application accordingly.
Showcase Your Passion:Let your love for interiors and design shine through in your written application. Share examples of how you've created beautiful spaces or provided exceptional customer service in the past. We want to see your personality and passion for making people feel at home!
Be Personable:Since this role is all about creating a warm and welcoming environment, make sure your application reflects that. Use a friendly tone and be approachable in your writing. We’re looking for someone who can connect with customers, so let that come across in your words!
Apply Through Our Website:When you're ready to submit your application, make sure to do it through our website. This way, we can easily keep track of your application and ensure it gets the attention it deserves. Plus, it’s super straightforward and user-friendly!
How to prepare for a job interview at Neptune Ltd
✨Know the Brand Inside Out
Before your interview, dive deep into Neptune's design philosophy and product offerings. Familiarise yourself with their aesthetic and values, as this will help you align your answers with what they stand for. Show them that you’re not just interested in the role, but also passionate about their mission to create beautiful, comfortable spaces.
✨Showcase Your Visual Merchandising Skills
Prepare a portfolio or examples of your previous visual merchandising work. Be ready to discuss how you’ve created inviting displays and how your designs have positively impacted sales. This is your chance to demonstrate your keen eye for interiors and your ability to blend creativity with commercial awareness.
✨Practice Your Customer Service Approach
Since exceptional customer service is key for this role, think of scenarios where you've gone above and beyond for customers. Prepare to share these stories during the interview, highlighting your warm and personable nature. They want to see that you can inspire confidence and make customers feel at home.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the team dynamics, upcoming projects, or how they measure success in visual merchandising. This shows your genuine interest in the role and helps you gauge if Neptune is the right fit for you too.
