At a Glance
- Tasks: Lead the design journey, inspiring customers and delivering exceptional home projects.
- Company: Neptune, a design-led company focused on creating beautiful living spaces.
- Benefits: Competitive salary, generous holiday, gym membership, and discounts.
- Other info: Join a supportive team that values creativity, equality, and personal growth.
- Why this job: Shape stunning interiors while building lasting customer relationships in a creative environment.
- Qualifications: Experience in kitchen or interior design, CAD proficiency, and strong communication skills.
The predicted salary is between 40000 - 50000 € per year.
At Neptune, our spaces are designed to bring beauty, comfort and a sense of home to everyday living. From timeless furniture pieces to thoughtful design advice, we're here to help our customers create their dream homes - and it all begins with exceptional service. We're very excited to be opening Neptune Newcastle soon and we're looking for an experienced Design Lead on a permanent basis working 40 hours over 5 days of the week.
Great design is at the heart of our business. As Design Lead, you will be the senior design authority within our store, taking responsibility for leading the store from a design-led perspective while delivering an exceptional, commercially successful customer experience.
What you'll be doing
- Lead the design journey from the first conversation through to final sign-off, ensuring every project reflects Neptune's design principles, technical standards and brand values.
- Inspiring and developing the in-store design team, while remaining hands-on with complex and high-value projects.
- Blending design leadership, customer relationships, technical expertise and commercial awareness to help turn our customers' ideas into beautifully considered kitchens and whole-home spaces.
- Lead the creative direction across two store design locations, acting as the senior design voice in-store and setting the standard for inspiring concepts, exceptional customer experience and thoughtful brand execution.
- Guide the entire design journey from first conversation through to final sign-off, personally leading complex and high-value kitchen and whole-home projects while building trusted, lasting customer relationships.
- Oversee the store's design pipeline and performance, ensuring creative ideas translate into well-considered, deliverable projects that achieve both design and sales goals.
- Support and develop designers and design advisors, nurturing their creativity, strengthening technical expertise and building confidence in presenting considered design solutions.
- Ensure every design reflects Neptune's technical, safety and brand standards, providing guidance, quality assurance and close collaboration with regional and central teams.
A little about you
- Experience within a kitchen or interior design environment, along with the confidence to guide customers through a thoughtful and well-considered design journey.
- Comfortable using CAD software, able to create and present detailed designs with accuracy and care.
- Naturally warm and personable, building trust easily and communicating with clarity.
- Organised and calm under pressure, able to manage several projects at once while keeping a solutions-focused mindset.
- Pride in your work and care deeply about delivering an exceptional customer experience from first conversation to final design.
Our store is open 7 days of the week, so it's important that you have the flexibility to work during the week and weekends too.
What Benefits we can offer you
- Competitive salary
- Generous holiday allowance
- Purchased additional annual leave scheme
- Life assurance
- Company sick pay
- Enhanced maternity and paternity leave
- Cycle to work scheme
- Gym membership
- Generous Neptune new item and outlet discounts
- Perkbox: Wellbeing Hub and Retail Discounts Portal
- Your birthday day off
- Two paid volunteer days a year
- Day off if you become a Grandparent
- A week off to celebrate a life event
- Refer a friend scheme
- Long service holiday allowance increase
- Training Workshops
Across all locations, we stay united by our company values: Do The Right Thing, Do It Together, Aim High and Keep It Real. We're an equal opportunities employer; our mission is to welcome everyone and create inclusive teams, with all colleagues and applicants afforded the same opportunities. We encourage everyone to join us and be themselves at work, in an environment that actively promotes equality, diversity and inclusion and where everyone's voices are heard.
Our Story
Founded in 1996 by friends John Sims-Hilditch and Giles Redman, Neptune design and make pieces for your whole home. Recognised for our exacting standards, design-led aesthetic and expert craftsmanship, we're perhaps most known for kitchens - with heirloom-worthy dressers not far behind. Neptune's trademark 'look' is British: refined, simple, sturdy, and with an almost obsessive attention to detail. We're also respected for our commitment to craft and quality. Put simply, we make things we're proud of, and that are designed to last a lifetime.
Design Lead in North East employer: Neptune Ltd
At Neptune, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values creativity and collaboration. As a Design Lead in our new Newcastle store, you'll enjoy competitive benefits, including generous holiday allowances and opportunities for professional growth through training workshops. Our commitment to inclusivity and employee well-being ensures that you can thrive in an environment where your contributions are valued and celebrated.
StudySmarter Expert Advice🤫
We think this is how you could land Design Lead in North East
✨Tip Number 1
Get to know Neptune's design ethos inside out. Familiarise yourself with their products and values so you can speak confidently about how your experience aligns with their mission. This will show them you're not just another candidate, but someone who truly gets what they're all about.
✨Tip Number 2
When you land that interview, be ready to showcase your design journey. Bring along a portfolio that highlights your best work, especially projects that reflect customer-centred design. This is your chance to demonstrate how you can lead the design process from start to finish.
✨Tip Number 3
Don't underestimate the power of relationships! Make sure to connect with your interviewers on a personal level. Share stories that illustrate your warm, personable nature and how you've built trust with clients in the past. This will help them see you as a great fit for their team.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets the attention it deserves. Plus, it shows you're genuinely interested in being part of the Neptune family. So, don’t wait – get your application in and let’s make some beautiful spaces together!
We think you need these skills to ace Design Lead in North East
Some tips for your application 🫡
Show Your Design Passion:When you're writing your application, let your love for design shine through! Share specific examples of projects you've worked on that reflect your creativity and attention to detail. We want to see how you can bring beauty and comfort to everyday living.
Tailor Your Application:Make sure to customise your application to align with Neptune's values and the role of Design Lead. Highlight your experience in kitchen or interior design and how it relates to our mission of creating dream homes. This shows us you understand what we're all about!
Be Personable and Clear:We value warm and clear communication, so make sure your application reflects that! Use a friendly tone and be concise in your descriptions. Remember, we’re looking for someone who can build trust with customers and colleagues alike.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it makes it easier for us to keep track of all the amazing applicants like you!
How to prepare for a job interview at Neptune Ltd
✨Know Your Design Principles
Before the interview, brush up on Neptune's design principles and brand values. Be ready to discuss how your design philosophy aligns with theirs and provide examples of past projects that reflect these principles.
✨Showcase Your Technical Skills
Make sure to highlight your experience with CAD software during the interview. Prepare to present a portfolio of your work that demonstrates your technical expertise and attention to detail in creating designs.
✨Emphasise Customer Relationships
Since building trust with customers is key, come prepared with stories that showcase your ability to guide clients through the design journey. Highlight instances where you’ve turned customer ideas into successful projects.
✨Demonstrate Leadership Qualities
As a Design Lead, you'll be inspiring and developing a team. Share your experiences in mentoring or leading design teams, and discuss how you foster creativity and confidence in others while managing multiple projects.
