At a Glance
- Tasks: Create amazing customer experiences and serve delicious coffee in a vibrant café.
- Company: Join Neptune, a British interiors brand with a warm and welcoming café atmosphere.
- Benefits: Enjoy generous holiday allowance, discounts, and opportunities for personal growth.
- Other info: Flexible hours, training workshops, and a supportive environment for your growth.
- Why this job: Be part of a passionate team that values great food, coffee, and customer connections.
- Qualifications: Previous barista or customer service experience is a plus; enthusiasm is key!
The predicted salary is between 12 - 15 € per hour.
At Neptune we believe home is where the heart - and the food is. That's why The Provenist, our very own cafe is part of our British interiors brand. Nestled right next door to our stunning Showroom and store on Walcot Street, in Bath; it is so much more than just a place to eat. It's where great food, good company, and warm hospitality come together to create a little haven of calm and comfort. We treat every customer who walks through our door as an individual, taking immense pride in delivering warm, thoughtful and personalised service.
We are looking for a Cafe Host (Barista) to join our team on a part time (14 hours a week) basis. Whether it's crafting the perfect flat white, helping a guest choose from our seasonal menu, or keeping the cafe looking immaculate - you'll be part of a naturally engaging team that creates a little of 'wow' with every visit.
Your key areas of responsibility:
- Creating a brilliant customer experience - using your knowledge and initiative to guide guests through our food and drink offering with genuine warmth.
- Delivering excellent coffee - using your barista skills to prepare and serve consistently high-quality drinks with care and confidence.
- Running smooth cafe operations - from taking and processing orders quickly and accurately, to following food safety standards and keeping things flowing behind the scenes.
- Keeping things beautiful - making sure our café looks as good as it tastes with stunning visual merchandising and presentation.
- Being a proud ambassador for us - sharing your passion for our café, our products, and everything we stand for.
You bring previous barista or experience (if you've worked in a café or customer-facing role, even better) and a love for great food and coffee, and the energy to share it with others. You'll have a calm, approachable attitude with a natural flair for customer service and a willingness to learn and pitch in wherever needed - no task is too small. You'll also have flexibility to work across weekends and weekdays (we're open seven days a week). Above all, we're looking for someone who's eager to grow, enjoys connecting with people, and wants to be part of something a little bit special. If that sounds like you, we'd love to welcome you to The Provenist.
Benefits we can offer you:
- Generous Holiday Allowance
- Life Assurance
- Company sick pay
- Enhanced maternity and paternity leave
- Cycle to work scheme
- Generous new item and outlet discounts
- Discounted gym membership
- Competitive salary
- Perkbox: Wellbeing Hub and Retail Discounts Portal
- Your birthday day off
- Day off if you become a Grandparent
- Two paid volunteer days a year
- A week off to celebrate a life event
- Refer a friend scheme
- Long service holiday allowance increase
- Training workshops
We are a growing business that encourages our people to grow with us. Neptune's goal is to ensure we have a diverse and inclusive work environment, where all of our employees have equal access to opportunities and everyone's voices are heard.
Cafe Host (Bath) employer: Neptune Ltd
At Neptune, we pride ourselves on being an exceptional employer, offering a warm and inclusive work environment where every team member is valued. As a Cafe Host at The Provenist in Bath, you'll enjoy generous benefits such as a competitive salary, flexible working hours, and opportunities for personal growth through training workshops. Join us in creating memorable experiences for our guests while being part of a passionate team that celebrates individuality and fosters a sense of community.
StudySmarter Expert Advice🤫
We think this is how you could land Cafe Host (Bath)
✨Tip Number 1
Get to know the café vibe! Before you apply, pop in for a coffee and soak up the atmosphere. This will help you understand what makes The Provenist special and give you some great talking points during your interview.
✨Tip Number 2
Show off your barista skills! If you've got experience, be ready to chat about your favourite drinks to make and any creative ideas you have for the menu. We love passion and creativity, so let that shine through!
✨Tip Number 3
Be prepared to demonstrate your customer service skills. Think of examples where you've gone above and beyond for a customer. We want to see how you create those warm, thoughtful experiences that keep guests coming back.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're keen and ready to join our team at The Provenist!
We think you need these skills to ace Cafe Host (Bath)
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your love for great food and coffee shine through! We want to see your enthusiasm for the café culture and how you connect with customers. Make it personal and genuine!
Highlight Relevant Experience:If you've got barista skills or experience in a customer-facing role, make sure to mention it! We’re looking for someone who can deliver that warm, thoughtful service we pride ourselves on, so share any relevant stories or achievements.
Keep It Neat and Tidy:Just like our café, your application should look immaculate! Pay attention to formatting, spelling, and grammar. A clean and professional presentation shows us you care about the details, just like we do at The Provenist.
Apply Through Our Website:We encourage you to apply directly through our website! It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to be part of our team!
How to prepare for a job interview at Neptune Ltd
✨Know Your Coffee
Brush up on your coffee knowledge before the interview. Be ready to discuss different types of coffee, brewing methods, and what makes a great flat white. This shows your passion for the role and helps you connect with the interviewers.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about how you handled difficult situations or went the extra mile for a customer. This will demonstrate your ability to create that warm, personalised service they value.
✨Emphasise Teamwork
Since you'll be part of a naturally engaging team, highlight your teamwork skills. Share stories of how you've collaborated with others in previous roles, especially in fast-paced environments like cafes. This will show you're a good fit for their team culture.
✨Ask Thoughtful Questions
Prepare some questions to ask at the end of the interview. Inquire about their seasonal menu or how they maintain their café's atmosphere. This not only shows your interest in the role but also your eagerness to contribute to their unique café experience.
