At a Glance
- Tasks: Welcome customers and guide them in creating their dream homes with thoughtful design advice.
- Company: Neptune, a stylish brand dedicated to beautiful home living.
- Benefits: Part-time hours, flexible schedule, and a creative work environment.
- Other info: Opportunity to engage in local marketing and events while building lasting customer relationships.
- Why this job: Join a passionate team and help customers transform their spaces with your design flair.
- Qualifications: Customer service experience and a love for interiors are essential.
The predicted salary is between 18900 - 23100 £ per year.
Make sure to apply with all the requested information, as laid out in the job overview below.
At Neptune, our spaces are designed to bring beauty, comfort and a sense of home to everyday living.
From timeless furniture pieces to thoughtful design advice, we're here to help our customers create their dream homes - and it all begins with exceptional service.
We're looking for a warm and personable Design Advisor to join our superb team within our stunning Showroom in Reading, on a part time basis, working 24 hours over 3 days of the week.
You'll be someone who loves making people feel welcome, has exceptional customer service experience, a keen eye for interiors, and brings energy and organisation to everything you do.
What you'll be doing
As a Design Advisor, you'll be the first point of contact for our customers, offering a warm welcome and thoughtful guidance as they explore everything from gifting and home styling to whole-home collections and kitchen design services.
With a natural eye for interiors and a genuine passion for service, you'll help customers feel confident, inspired and supported throughout their Neptune journey.
Day to day, you'll
- Deliver a warm and welcoming experience, greeting customers, offering refreshments, and guiding them through the showroom.
- Understand each customer's needs, offering thoughtful advice on gifting, styling, furniture, kitchens, and materials.
- Handle sales and enquiries confidently, processing orders, preparing quotations, and liaising with suppliers when required.
- Promote our whole-home philosophy and kitchen design service in a natural, consultative way.
- Provide excellent customer care, resolving enquiries or concerns with professionalism and attention to detail.
- Maintain beautiful showroom standards, ensuring visual merchandising and presentation reflect our commitment to quality and craftsmanship.
- Support local marketing and events, including social media activity, appointment coordination, and customer follow-ups to build lasting relationships.
A little about you
You'll have experience in a customer-facing role and a genuine love for interiors, with a natural confidence when it comes to colour, fabrics and styling. xgikmsk You enjoy getting to know customers, listening carefully and offering thoughtful advice that helps bring their ideas for home to life.
- You're organised and comfortable using tools such as Excel an
- Please click on the apply button to read the full job description
Retail Sales Assistant in Wargrave employer: Neptune (Europe)
At Neptune, we pride ourselves on fostering a warm and inclusive work culture that values creativity and collaboration. As a Client Experience Lead in our beautiful Guildford showroom, you'll enjoy opportunities for personal and professional growth while being part of a passionate team dedicated to delivering exceptional customer service. With a focus on employee well-being and development, we offer a supportive environment where your contributions are recognised and celebrated.
