At a Glance
- Tasks: Transform data into actionable insights to drive marketing growth and customer engagement.
- Company: Join Neptune, a forward-thinking company focused on engineered growth.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional development.
- Other info: Dynamic team environment with plenty of room for creativity and innovation.
- Why this job: Be at the heart of marketing, shaping strategies that impact real customer behaviour.
- Qualifications: Experience in data analysis, SQL, and a passion for marketing.
The predicted salary is between 35000 - 45000 € per year.
At Neptune, growth doesn't happen by accident. It's considered and engineered. We're looking for a commercially minded Marketing Analyst / CRM Analyst to help us do exactly that - turn data into decisions, and decisions into measurable growth. This isn't a reporting role. You won't be buried in dashboards. Instead, you'll work at the heart of our marketing team - identifying opportunities, designing experiments, and helping us understand what really drives customer behaviour across both eCommerce and physical stores. If you're someone who likes asking 'what if?' and proving it with data, you'll fit right in.
What you'll be doing:
- Partner with marketing channel leads (paid search, paid social, CRM) to identify and unlock performance improvement opportunities.
- Analyse campaign performance across the funnel to understand drivers of acquisition, conversion, and customer value.
- Deliver clear, actionable insights that improve marketing efficiency and drive customer growth.
- Design and evaluate experiments (including incrementality tests) to measure and optimise marketing impact.
- Build and refine customer segmentation and audience strategies to improve targeting and engagement.
- Analyse customer lifecycle behaviour to identify opportunities to increase retention, frequency, and lifetime value.
- Use SQL and Python/R to interrogate data, investigate anomalies, and develop insights.
CRM Analyst in Swindon employer: Neptune (Europe)
At Neptune, we pride ourselves on fostering a dynamic and innovative work environment where creativity meets data-driven decision-making. As a CRM Analyst, you'll be at the forefront of our marketing efforts, collaborating with talented professionals to unlock growth opportunities while enjoying a culture that values continuous learning and professional development. With a focus on employee well-being and a commitment to meaningful work, Neptune offers an exceptional platform for those looking to make a real impact in the marketing landscape.
StudySmarter Expert Advice🤫
We think this is how you could land CRM Analyst in Swindon
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal project that highlights your data analysis capabilities. This is a great way to demonstrate your ability to turn data into actionable insights, just like Neptune needs.
✨Tip Number 3
Prepare for interviews by practising common questions related to CRM and marketing analytics. Be ready to discuss how you've used SQL or Python/R in past projects to drive customer behaviour insights.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining our team at Neptune.
We think you need these skills to ace CRM Analyst in Swindon
Some tips for your application 🫡
Show Your Analytical Skills:Make sure to highlight your experience with data analysis in your application. We want to see how you've turned data into actionable insights before, so share specific examples that demonstrate your analytical prowess.
Tailor Your Application:Don’t just send a generic CV and cover letter. We’re looking for someone who understands our needs, so customise your application to reflect how your skills and experiences align with the CRM Analyst role at Neptune.
Be Clear and Concise:When writing your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point about your achievements and how they relate to the job description.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Neptune (Europe)
✨Know Your Data Tools
Make sure you're familiar with SQL and Python/R, as these are key tools for the role. Brush up on your skills and be ready to discuss how you've used them in past projects to analyse data and drive decisions.
✨Understand Customer Behaviour
Dive deep into customer lifecycle behaviour and think about how you can leverage this knowledge. Be prepared to share examples of how you've identified opportunities for retention and engagement in previous roles.
✨Experimentation Mindset
Since the role involves designing experiments, come equipped with ideas for potential tests you could run. Think about what 'what if?' scenarios you would explore and how you would measure their impact on marketing performance.
✨Collaborative Spirit
This position requires working closely with various marketing channel leads. Highlight your experience in cross-functional teams and how you've successfully collaborated to unlock performance improvements in the past.
