At a Glance
- Tasks: Support the Merchandising team with data entry, reporting, and supplier communication.
- Company: Neptune, a brand known for craftsmanship and considered design.
- Benefits: Gain valuable experience in retail and merchandising with a supportive team.
- Other info: Opportunity for growth and development in a friendly, collaborative atmosphere.
- Why this job: Make a real impact in a fast-paced environment while learning about merchandising.
- Qualifications: Organised, detail-focused, and comfortable with numbers; Excel skills are a plus.
The predicted salary is between 31500 - 38500 £ per year.
At Neptune, every product we create tells a story of craftsmanship, purpose, and the quiet beauty of considered design. Behind the curtain of our collections sits a team of people making sure everything arrives just as it should: in the right place, at the right time, in just the right amount.
We're looking for a Merchandising Admin Assistant to join our busy Merchandising team, on a fixed term contract of up to 12 months, to cover a period of maternity leave. You'll provide administrative support across the department, helping to maintain accurate reporting, product and intake information, while working closely with internal teams and external suppliers to support stock availability and the smooth running of our operations.
You'll be passionate about retail, comfortable working with data, and enjoy being part of a fast-paced, friendly team where your work has a real impact. Whether you have previous experience in a similar role or are looking to take your first step into Merchandising, we'll give you the support and opportunity to learn and develop.
Day-to-day you will:
- Assist with daily and weekly sales and stock reporting, including data entry, report preparation and ad hoc analysis
- Create and maintain purchase orders, ensuring product and delivery information is accurate and supports effective warehouse planning
- Manage appliance, direct delivery and spare parts orders through supplier portals, ensuring orders are placed accurately and on time
- Work closely with suppliers and freight partners to monitor deliveries, resolve availability issues and communicate any potential impact on customer orders
- Work with our Finance team to resolve supplier invoice queries and support timely supplier payments
- Maintain accurate product information across internal systems, including repricing and product status changes
- Support the wider Merchandising team with store allocation packs, departmental administration and ad hoc queries
- Manage merchandising inboxes and stakeholder queries, building strong relationships across Buying, Finance, Customer Service, Warehouse and our UK and Far East suppliers
About you
You'll be organised, detail-focused and comfortable working with numbers and data. You'll have good Excel skills, strong communication skills and the ability to manage multiple priorities.
Merchandising Admin Assistant - Maternity Cover employer: Neptune (Europe)
At Neptune, we pride ourselves on fostering a warm and inclusive work culture that values creativity and collaboration. As a Client Experience Lead in our beautiful Guildford showroom, you'll enjoy opportunities for personal and professional growth while being part of a passionate team dedicated to delivering exceptional customer service. With a focus on employee well-being and development, we offer a supportive environment where your contributions are recognised and celebrated.
StudySmarter Expert Advice🤫
We think this is how you could land Merchandising Admin Assistant - Maternity Cover
✨Get Your Foot in the Door Early
In retail, many temporary roles pop up during peak seasons, like Christmas or summer sales. Keep an eye on the calendars for these spikes and start scouting for opportunities a bit in advance. We can even help you stay sharp on your search!
✨Utilise Local Connections
Visit local shops in person and chat with managers about potential temporary openings. Many retail positions are filled by word-of-mouth, so don’t underestimate the power of a good conversation while you grab a coffee or do your weekly shopping!
✨Show Off Your Availability
Retail managers love flexibility! Make sure to highlight your availability in a casual chat or when you apply through our website. The more open you are to work varied shifts, the more likely they are to bring you on board—especially for temporary gigs!
✨Be Ready for On-the-Spot Interviews
When you walk into a shop, be prepared for the possibility of an on-the-spot interview. Dress comfortably but smartly, have a few key points about your experience ready, and be enthusiastic. Remember, it’s all about making that positive first impression!
We think you need these skills to ace Merchandising Admin Assistant - Maternity Cover
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any relevant experience you've got, whether it’s casual jobs or volunteer work. Employers want to see that you can interact well with customers, so think about any instances where you've gone the extra mile to help someone out.
Flexibility Is Your Best Friend:Since this is a temporary position, you should emphasise your flexibility in your application. Mention your availability clearly in your cover letter and CV—employers love knowing they can rely on you to work varied hours, especially during busy periods!
Keep It Short and Sweet:For temporary roles, we don’t need an essay! Keep your CV and cover letter concise, focusing on the most relevant experiences and skills. Highlight any specific retail achievements, like sales targets met or product knowledge that demonstrates your eagerness to dive straight in.
Tailor Your Application to Neptune (Europe):Don’t forget to personalise your application for Neptune (Europe)! Take a look at their values and product range, and if you’ve had previous experience with similar brands, mention that. It shows you’re genuinely interested in the role and have a good understanding of what they do.
How to prepare for a job interview at Neptune (Europe)
✨Show Off Your Customer Service Skills
In retail, it's all about customer interaction, so be ready to share examples of how you've handled tough customer situations. We recommend thinking through a couple of scenarios before the interview where you went above and beyond to help a customer, as these can really make you stand out.
✨Brush Up on Product Knowledge
Temporary roles often have a steep learning curve because you'll need to pick up product knowledge fast. Take some time to familiarise yourself with the main products or services that Neptune (Europe) offers, and if possible, try to understand their current promotions. It’ll give you the edge to engage customers effectively.
✨Flexibility is Key
Being in a temporary retail role means you may need to adapt quickly to different tasks or shifts. Be prepared to highlight your flexibility and willingness to take on varied responsibilities during the interview. Think of examples where you've had to juggle multiple tasks at once – that’ll show you're a great fit for the dynamic retail environment.
✨Demonstrate Team Spirit
Since retail roles often require collaboration, be ready to showcase your teamwork skills. Share experiences where you worked well with colleagues, especially in fast-paced situations. This will underline your ability to slot into the team at Neptune (Europe) and contribute positively during your temporary stint.
