At Neptune, our spaces are designed to bring beauty, comfort and a sense of home to everyday living. From timeless furniture pieces to thoughtful design advice, we're here to help our customers create their dream homes - and it all begins with exceptional service. We're looking for a warm and personable Visual Merchandising Specialist and Design Advisor to join team in our brand new stunning showroom and design studio in Harrogate, on a permanent basis working 40 hours per week over 5 days covering Monday to Sunday. You'll be someone who loves making people feel welcome, exceptional customer service experience, a keen eye for interiors, and bring energy and organisation to everything you do. What you'll be doing As a Visual Merchandising and Design Advisor at Neptune, you will help bring our design philosophy to life within beautifully considered showroom spaces that invite customers to explore, imagine and feel at home. With a thoughtful eye for detail and a genuine passion for interiors, you'll craft inspiring visual displays that celebrate craftsmanship, quality and timeless living, while also offering warm, knowledgeable guidance to customers discovering our collections - from thoughtful gifting and styling to whole-home design. Blending creativity with a consultative, service-led approach, you'll help every customer feel inspired, confident and truly welcomed into the world of Neptune. Day to day, you'll: Bring our spaces to life - create beautiful, inspiring showroom displays that reflect Neptune's design philosophy and celebrate craftsmanship, materials, and thoughtful living. Guide and inspire customers - offer friendly, expert advice on styling, gifting, furniture, and whole-home design to help them feel confident and at home. Support sales through design - use creative visual storytelling and consultative guidance to showcase products and encourage discovery. Create a welcoming environment - maintain an impeccably presented showroom that feels calm, inviting, and reflective of Neptune's brand. Lead seasonal updates and campaigns - help implement product launches, display changes, and local marketing initiatives with flair and attention to detail. Keep the showroom running smoothly - support stock management, daily operations, and customer care to ensure a seamless experience for all.
Visual Merchandising and Design Advisor in Harrogate employer: Neptune (Europe)
At Neptune, we pride ourselves on fostering a warm and inclusive work culture that values creativity and collaboration. As a Client Experience Lead in our beautiful Guildford showroom, you'll enjoy opportunities for personal and professional growth while being part of a passionate team dedicated to delivering exceptional customer service. With a focus on employee well-being and development, we offer a supportive environment where your contributions are recognised and celebrated.
