For a complete understanding of this opportunity, and what will be required to be a successful applicant, read on.
At Neptune, our spaces are designed to bring beauty, comfort and a sense of home to everyday living. From timeless furniture pieces to thoughtful design advice, we're here to help our customers create their dream homes - and it all begins with exceptional service.
We're looking for an experienced Design Lead to lead our design team in our brand-new stunning showroom and design studio in Harrogate on a permanent, full time basis, working 40 hours over 5 days of the week. Great design is at the heart of our business. As Design Lead, you will be the senior design authority within our store, taking responsibility for leading the store from a design-led perspective while delivering an exceptional, commercially successful customer experience.
What you'll be doing
You'll lead the design journey from the first conversation through to final sign-off, ensuring every project reflects Neptune's design principles, technical standards and brand values. Inspiring and developing the in-store design team, you'll also remain hands-on with complex and high-value projects. Blending design leadership, customer relationships, technical expertise and commercial awareness, you will help turn our customers' ideas into beautifully considered kitchens and whole-home spaces, thoughtfully designed and expertly delivered.
Day to day, you'll:
- Lead the creative direction across the store, acting as the senior design voice in-store and setting the standard for inspiring concepts, exceptional customer experience and thoughtful brand execution
- Customer-Centred Design Delivery: Guide the entire design journey from first conversation through to final sign-off, personally leading complex and high-value kitchen and whole-home projects while building trusted, lasting customer relationships
- Oversee the store's design pipeline and xgikmsk performance, ensuring creative ideas translate into well-considered, deliverable projects that achieve both design and sales goals
- Support and develop designers and design advisors, nurturing their creativity, strengthening technical expertise and building confidence in presenting considered design solutions
- Ensure every design reflects Neptune's technical, safety and brand standards, providing guidance, quality assurance and close collaboration with regional and central teams
A little about you
Please click on the apply button to read the full job description
Design Lead in Harrogate employer: Neptune (Europe)
At Neptune, we pride ourselves on fostering a warm and inclusive work culture that values creativity and collaboration. As a Client Experience Lead in our beautiful Guildford showroom, you'll enjoy opportunities for personal and professional growth while being part of a passionate team dedicated to delivering exceptional customer service. With a focus on employee well-being and development, we offer a supportive environment where your contributions are recognised and celebrated.
