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- Tasks: Support the Store Manager and lead a retail team to deliver exceptional customer service.
- Company: Join Neptune, a brand dedicated to personalized service and home lifestyle excellence.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
- Why this job: Be part of a passionate team that values individual contributions and customer satisfaction.
- Qualifications: Proven retail leadership experience, preferably in home lifestyle or interiors.
- Other info: Flexibility to work weekends is essential as our stores are open seven days a week.
The predicted salary is between 28800 - 43200 £ per year.
We are looking for an Assistant Store Leader to support our Chesham store team on a 12 month fixed term contract. We treat everyone who visits us as an individual, taking immense pride in delivering a warm and welcoming personalised service. As a pillar of support to the Store Manager, you\’ll understand that our customers are at the heart of everything we do. You\’ll lead by example, always striving to deliver outstanding service while surpassing store objectives. In order to consistently accomplish that, you will: Guide, support and motivate a dedicated retail team Coach, train and develop new and existing team members to become brand ambassadors Ensure operational excellence throughout the store and behind the scenes Maintain breath-taking visual merchandising and store presentation Identifying customer needs and answering product related questions using your product knowledge whilst offering advice and guidance in the selection of suitable products As a positive and confident person you\’ll have a proven ability in leading a team within the world of retail, ideally from a home lifestyle or interiors brand. You\’ll be passionate about our brand with a clear commitment to helping us drive forward the business forward. Our stores are open seven days a week, so its important that you have the flexibility to work during the week and weekends too. We quite literally built Neptune …
Assistant Store Leader employer: Neptune (Europe)
Contact Detail:
Neptune (Europe) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Leader
✨Tip Number 1
Familiarize yourself with our brand and values. Understanding what makes us unique will help you connect with the team and customers, showcasing your passion for our products and service.
✨Tip Number 2
Demonstrate your leadership skills during the interview. Share specific examples of how you've motivated and developed team members in previous roles to show that you can be a strong support to the Store Manager.
✨Tip Number 3
Highlight your experience in retail, especially in home lifestyle or interiors. Discuss how your background aligns with our store's objectives and how you can contribute to operational excellence.
✨Tip Number 4
Be prepared to discuss your approach to customer service. Share examples of how you've identified customer needs and provided personalized solutions, as this is at the heart of what we do.
We think you need these skills to ace Assistant Store Leader
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Assistant Store Leader position. Understand the key responsibilities and required skills, and think about how your experience aligns with these.
Tailor Your CV: Customize your CV to highlight relevant experience in retail leadership, team motivation, and customer service. Use specific examples that demonstrate your ability to lead a team and deliver outstanding service.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for the brand and your commitment to customer service. Mention specific achievements from your previous roles that showcase your ability to meet store objectives and support a team.
Showcase Your Product Knowledge: In your application, emphasize your product knowledge and experience in the home lifestyle or interiors sector. This will demonstrate your capability to guide customers effectively and enhance their shopping experience.
How to prepare for a job interview at Neptune (Europe)
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for delivering exceptional customer service. Share specific examples of how you've gone above and beyond to meet customer needs in previous roles.
✨Demonstrate Leadership Skills
Prepare to discuss your experience in leading and motivating a team. Highlight instances where you successfully coached team members or improved team performance, as this aligns with the role's requirements.
✨Know the Brand Inside Out
Research the company and its products thoroughly. Be ready to discuss what you love about the brand and how you can contribute to its success, especially in terms of visual merchandising and store presentation.
✨Flexibility is Key
Since the stores operate seven days a week, be prepared to talk about your availability and willingness to work weekends. This shows your commitment to the role and the team.
