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- Tasks: Create inspiring showroom displays and guide customers in a warm, welcoming environment.
- Company: Join Neptune, a design studio focused on craftsmanship and quality.
- Benefits: Competitive salary, generous holiday allowance, gym membership, and discounts.
- Why this job: Be part of a new chapter, shaping experiences and spaces from the ground up.
- Qualifications: Experience in visual merchandising or design, with a passion for interiors.
- Other info: Inclusive team culture that values diversity and collaboration.
The predicted salary is between 30000 - 40000 £ per year.
A rare opportunity to be part of something from the very beginning. As we open the doors to our very first design studio, you'll help shape not just the space itself, but the way we work within it thoughtfully, collaboratively, and with intention. This is a new chapter for us: more agile, more personal, and centred around meaningful, by-appointment experiences for every customer who walks through our doors.
We're looking for a warm and personable Visual Merchandising Specialist and Design Advisor to join our superb team within our stunning Design Studio in Harrogate on a permanent basis working 32 hours per week over 4 days covering Monday to Sunday. You'll be someone who loves making people feel welcome, has exceptional customer service experience, a keen eye for interiors, and brings energy and organisation to everything you do.
What you'll be doing
- Bring our spaces to life - create beautiful, inspiring showroom displays that reflect Neptune's design philosophy and celebrate craftsmanship, materials, and thoughtful living.
- Guide and inspire customers - offer friendly, expert advice on styling, gifting, furniture, and whole-home design to help them feel confident and at home.
- Support sales through design - use creative visual storytelling and consultative guidance to showcase products and encourage discovery.
- Create a welcoming environment - maintain an impeccably presented showroom that feels calm, inviting, and reflective of Neptune's brand.
- Lead seasonal updates and campaigns - help implement product launches, display changes, and local marketing initiatives with flair and attention to detail.
- Keep the showroom running smoothly - support stock management, daily operations, and customer care to ensure a seamless experience for all.
A little about you
We're looking for someone with proven experience in visual merchandising or a design-led retail environment, who has a natural eye for interiors, styling, colour, and space planning. You'll be passionate about creating beautiful, immersive showroom experiences and confident in guiding customers with a consultative, customer-first approach. Commercially aware, you understand how visual merchandising supports sales, and you're comfortable using tools like Microsoft Excel and Outlook. Above all, you're approachable, warm, and collaborative, thriving as part of a supportive team while bringing energy, adaptability, and a love of design to everything you do.
What Benefits we can offer you
- Competitive salary
- Generous holiday allowance
- Purchased additional annual leave scheme
- Life assurance
- Company sick pay
- Enhanced maternity and paternity leave
- Cycle to work scheme
- Gym membership
- Generous Neptune new item and outlet discounts
- Perkbox: Wellbeing Hub and Retail Discounts Portal
- Your birthday day off
- Two paid volunteer days a year
- Day off if you become a Grandparent
- A week off to celebrate a life event
- Refer a friend scheme
- Long service holiday allowance increase
- Training Workshops
Across all locations, we stay united by our company values: Do The Right Thing, Do It Together, Aim High and Keep It Real. We're an equal opportunities employer; our mission is to welcome everyone and create inclusive teams, with all colleagues and applicants afforded the same opportunities. We encourage everyone to join us and be themselves at work, in an environment that actively promotes equality, diversity and inclusion and where everyone's voices are heard.
Our Story
Founded in 1996 by friends John Sims-Hilditch and Giles Redman, Neptune design and make pieces for your whole home. Recognised for our exacting standards, design-led aesthetic and expert craftsmanship, we're perhaps most known for kitchens - with heirloom-worthy dressers not far behind. Neptune's trademark 'look' is British: refined, simple, sturdy, and with an almost obsessive attention to detail. We're also respected for our commitment to craft and quality.
Visual Merchandising and Design Advisor in York employer: Neptune (Europe) Ltd
Contact Detail:
Neptune (Europe) Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Visual Merchandising and Design Advisor in York
✨Tip Number 1
Get to know the company inside out! Before your interview, dive into Neptune's design philosophy and values. This will help you connect your experience with what they stand for, showing that you're not just another candidate but someone who truly gets their vibe.
✨Tip Number 2
Show off your creativity! Bring a portfolio or examples of your previous visual merchandising work to the interview. This is your chance to demonstrate how you can bring spaces to life and create those inviting showroom experiences that Neptune is all about.
✨Tip Number 3
Practice your consultative approach! Think of scenarios where you've guided customers in the past. Be ready to share how you made them feel welcome and confident in their choices, as this aligns perfectly with the role of a Design Advisor.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a friendly thank-you email. Mention something specific from your conversation to remind them of your enthusiasm and fit for the role. It’s a simple way to keep you top of mind!
We think you need these skills to ace Visual Merchandising and Design Advisor in York
Some tips for your application 🫡
Show Your Passion for Design: When you're writing your application, let your love for interiors and design shine through. Share specific examples of how you've created inspiring spaces or displays in the past. We want to see that you’re not just a fit for the role, but that you genuinely care about making every customer feel at home.
Be Personable and Warm: Remember, we’re looking for someone who can make customers feel welcome. Use a friendly tone in your application and highlight any experience you have in providing exceptional customer service. Show us that you can connect with people and create a positive atmosphere.
Tailor Your Application: Make sure to customise your application to reflect the job description. Mention how your skills align with our design philosophy and how you can contribute to creating beautiful showroom experiences. This shows us that you’ve done your homework and are genuinely interested in joining our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it’s super easy to do! Just click on 'Apply' and follow the prompts.
How to prepare for a job interview at Neptune (Europe) Ltd
✨Know the Brand Inside Out
Before your interview, dive deep into Neptune's design philosophy and values. Familiarise yourself with their products and how they reflect craftsmanship and quality. This will not only show your genuine interest but also help you align your answers with what they stand for.
✨Showcase Your Creativity
Prepare to discuss your previous visual merchandising experiences and how you've created inviting spaces. Bring along a portfolio or examples of your work that highlight your keen eye for interiors and styling. This will give them a tangible sense of your creativity and approach.
✨Practice Your Consultative Approach
Since the role involves guiding customers, practice how you would engage with them. Think of scenarios where you can demonstrate your ability to offer warm, knowledgeable advice. Role-playing with a friend can help you feel more confident in delivering exceptional customer service.
✨Emphasise Team Collaboration
Neptune values teamwork, so be ready to share examples of how you've successfully collaborated in past roles. Highlight your adaptability and how you thrive in a supportive environment. This will show that you're not just a great individual contributor but also a team player.