At a Glance
- Tasks: Create stunning showroom displays and inspire customers with your design expertise.
- Company: Join a leading design studio focused on meaningful customer experiences.
- Benefits: Enjoy competitive salary, generous holidays, gym membership, and discounts.
- Other info: Collaborative team environment with opportunities for personal growth.
- Why this job: Be part of a new chapter in design, shaping spaces and experiences.
- Qualifications: Experience in visual merchandising and a passion for interiors required.
The predicted salary is between 30000 - 40000 € per year.
A rare opportunity to be part of something from the very beginning. As we open the doors to our very first design studio, you'll help shape not just the space itself, but the way we work within it thoughtfully, collaboratively, and with intention. This is a new chapter for us: more agile, more personal, and centred around meaningful, by-appointment experiences for every customer who walks through our doors.
We're looking for a warm and personable Visual Merchandising Specialist and Design Advisor to join our superb team within our stunning Design Studio in Harrogate on a permanent basis working 32 hours per week over 4 days covering Monday to Sunday. You'll be someone who loves making people feel welcome, exceptional customer service experience, a keen eye for interiors, and bring energy and organisation to everything you do.
What you'll be doing
- Bring our spaces to life - create beautiful, inspiring showroom displays that reflect Neptune's design philosophy and celebrate craftsmanship, materials, and thoughtful living.
- Guide and inspire customers - offer friendly, expert advice on styling, gifting, furniture, and whole-home design to help them feel confident and at home.
- Support sales through design - use creative visual storytelling and consultative guidance to showcase products and encourage discovery.
- Create a welcoming environment - maintain an impeccably presented showroom that feels calm, inviting, and reflective of Neptune's brand.
- Lead seasonal updates and campaigns - help implement product launches, display changes, and local marketing initiatives with flair and attention to detail.
- Keep the showroom running smoothly - support stock management, daily operations, and customer care to ensure a seamless experience for all.
A little about you
We're looking for someone with proven experience in visual merchandising or a design-led retail environment, who has a natural eye for interiors, styling, colour, and space planning. You'll be passionate about creating beautiful, immersive showroom experiences and confident in guiding customers with a consultative, customer-first approach. Commercially aware, you understand how visual merchandising supports sales, and you're comfortable using tools like Microsoft Excel and Outlook. Above all, you're approachable, warm, and collaborative, thriving as part of a supportive team while bringing energy, adaptability, and a love of design to everything you do.
What Benefits we can offer you
- Competitive salary
- Generous holiday allowance
- Purchased additional annual leave scheme
- Life assurance
- Company sick pay
- Enhanced maternity and paternity leave
- Cycle to work scheme
- Gym membership
- Generous Neptune new item and outlet discounts
- Perkbox: Wellbeing Hub and Retail Discounts Portal
- Your birthday day off
- Two paid volunteer days a year
- Day off if you become a Grandparent
- A week off to celebrate a life event
- Refer a friend scheme
- Long service holiday allowance increase
- Training Workshops
Across all locations, we stay united by our company values: Do The Right Thing, Do It Together, Aim High and Keep It Real. We're an equal opportunities employer; our mission is to welcome everyone and create inclusive teams, with all colleagues and applicants afforded the same opportunities. We encourage everyone to join us and be themselves at work, in an environment that actively promotes equality, diversity and inclusion and where everyone's voices are heard.
Our Story
Founded in 1996 by friends John Sims-Hilditch and Giles Redman, Neptune design and make pieces for your whole home. Recognised for our exacting standards, design-led aesthetic and expert craftsmanship, we're perhaps most known for kitchens - with heirloom-worthy dressers not far behind. Neptune's trademark 'look' is British: refined, simple, sturdy, and with an almost obsessive attention to detail. We're also respected for our commitment to craft and quality. Put simply, we make things we're proud of, and that are designed to last a lifetime.
Visual Merchandising and Design Advisor employer: Neptune (Europe) Ltd
At Neptune, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values creativity and collaboration. Our stunning Design Studio in Harrogate provides a unique opportunity for personal and professional growth, with generous benefits including a competitive salary, additional leave options, and a commitment to employee wellbeing. Join us in shaping meaningful experiences for our customers while being part of a supportive team that celebrates diversity and inclusion.
StudySmarter Expert Advice🤫
We think this is how you could land Visual Merchandising and Design Advisor
✨Tip Number 1
Get to know the company inside out! Before your interview, dive into Neptune's design philosophy and values. This way, you can show how your passion for interiors aligns perfectly with what they stand for.
✨Tip Number 2
Bring your creativity to the table! Prepare a mini portfolio showcasing your best visual merchandising work. This will not only impress them but also give you a chance to discuss your thought process behind each piece.
✨Tip Number 3
Practice your customer service skills! Since the role is all about making customers feel welcome, think of examples from your past experiences where you went above and beyond to help someone. Share these stories during your chat!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a friendly thank-you email. Mention something specific from your conversation to remind them of your enthusiasm and fit for the role. And remember, apply through our website for the best chance!
We think you need these skills to ace Visual Merchandising and Design Advisor
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for design and customer service. A warm and personable tone will resonate well with us.
Tailor Your Experience:Make sure to highlight your relevant experience in visual merchandising or design-led environments. We’re looking for someone who understands how to create inviting spaces, so give us examples of how you've done this in the past!
Be Specific About Your Skills:Mention specific skills that align with the role, like your eye for detail or your ability to guide customers. If you’ve used tools like Microsoft Excel or Outlook, throw that in too! It shows you’re ready to hit the ground running.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity right from the start!
How to prepare for a job interview at Neptune (Europe) Ltd
✨Know the Brand Inside Out
Before your interview, dive deep into Neptune's design philosophy and values. Familiarise yourself with their product range and recent campaigns. This will not only show your genuine interest but also help you align your answers with what they stand for.
✨Showcase Your Creativity
Prepare to discuss your previous visual merchandising experiences. Bring along a portfolio or examples of your work that highlight your eye for detail and creativity. Be ready to explain how your designs have positively impacted customer experiences in the past.
✨Practice Your Consultative Approach
Since the role involves guiding customers, practice how you would approach a customer looking for design advice. Think about how you can blend warmth with expertise, making them feel welcomed while providing knowledgeable guidance.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask during the interview. This could be about their upcoming design projects or how they envision the role evolving. It shows you're engaged and thinking about how you can contribute to their success.
