At a Glance
- Tasks: Create amazing customer experiences and serve top-notch coffee in a vibrant café.
- Company: Join Neptune, a British interiors brand with a welcoming café atmosphere.
- Benefits: Enjoy generous holiday allowance, discounts, and a supportive work environment.
- Other info: Flexible hours with opportunities for growth and development in a dynamic setting.
- Why this job: Be part of a team that values warmth, hospitality, and great food.
- Qualifications: Previous barista or customer service experience is a plus; passion for food and coffee is essential.
The predicted salary is between 12 - 15 € per hour.
At Neptune we believe home is where the heart - and the food is. That's why The Provenist, our very own cafe is part of our British interiors brand. Nestled right next door to our stunning Showroom and store on Walcot Street, in Bath; it is so much more than just a place to eat. It’s where great food, good company, and warm hospitality come together to create a little haven of calm and comfort. We treat every customer who walks through our door as an individual, taking immense pride in delivering warm, thoughtful and personalised service.
We are looking for a Cafe Host (Barista) to join our team on a part time (14 hours a week) basis. Whether it’s crafting the perfect flat white, helping a guest choose from our seasonal menu, or keeping the cafe looking immaculate - you’ll be part of a naturally engaging team that creates a little of 'wow' with every visit.
Your key areas of responsibility:
- Creating a brilliant customer experience - using your knowledge and initiative to guide guests through our food and drink offering with genuine warmth.
- Delivering excellent coffee - using your barista skills to prepare and serve consistently high-quality drinks with care and confidence.
- Running smooth cafe operations - from taking and processing orders quickly and accurately, to following food safety standards and keeping things flowing behind the scenes.
- Keeping things beautiful - making sure our café looks as good as it tastes with stunning visual merchandising and presentation.
- Being a proud ambassador for us - sharing your passion for our café, our products, and everything we stand for.
You bring previous barista or experience (if you’ve worked in a café or customer-facing role, even better) and a love for great food and coffee, and the energy to share it with others. You’ll have a calm, approachable attitude with a natural flair for customer service and a willingness to learn and pitch in wherever needed - no task is too small. You’ll also have flexibility to work across weekends and weekdays (we’re open seven days a week).
Above all, we’re looking for someone who’s eager to grow, enjoys connecting with people, and wants to be part of something a little bit special. If that sounds like you, we’d love to welcome you to The Provenist.
Benefits we can offer you:
- Generous Holiday Allowance
- Life Assurance
- Company sick pay
- Enhanced maternity and paternity leave
- Cycle to work scheme
- Generous new item and outlet discounts
- Discounted gym membership
- Competitive salary
- Perkbox: Wellbeing Hub and Retail Discounts Portal
- Your birthday day off
- Day off if you become a Grandparent
- Two paid volunteer days a year
- A week off to celebrate a life event
- Refer a friend scheme
- Long service holiday allowance increase
- Training workshops
We are a growing business that encourages our people to grow with us. Neptune's goal is to ensure we have a diverse and inclusive work environment, where all of our employees have equal access to opportunities and everyone's voices are heard.
Locations
Cafe Host (Bath) in Somerset, Taunton employer: Neptune (Europe) Ltd
At Neptune, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values individuality and fosters personal growth. As a Cafe Host at The Provenist in Bath, you'll enjoy generous benefits including a competitive salary, flexible working hours, and opportunities for professional development, all while being part of a passionate team dedicated to creating memorable experiences for our guests. Join us in a supportive environment where your contributions are celebrated, and every day brings the chance to connect with people over great food and coffee.
StudySmarter Expert Advice🤫
We think this is how you could land Cafe Host (Bath) in Somerset, Taunton
✨Tip Number 1
Get to know the cafe vibe! Before your interview, pop into The Provenist and soak up the atmosphere. Chat with the staff, observe how they interact with customers, and get a feel for the service style. This will help you tailor your approach and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your barista skills! If you’ve got some experience, brush up on your coffee-making techniques. If not, watch a few tutorials online to get familiar with the basics. Being able to talk confidently about your coffee knowledge during the interview can really set you apart.
✨Tip Number 3
Show off your personality! When you apply through our website, make sure your enthusiasm shines through. Share a little about why you love food and coffee, and how you connect with people. We want to see the real you and how you’d fit into our friendly team.
✨Tip Number 4
Be ready to demonstrate your customer service skills! Think of examples from your past experiences where you went above and beyond for a customer. Whether it’s a small gesture or a big win, having these stories ready will help you illustrate your passion for creating a brilliant customer experience.
We think you need these skills to ace Cafe Host (Bath) in Somerset, Taunton
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for food and coffee. A little warmth and enthusiasm can go a long way in making your application stand out.
Tailor Your Experience:Make sure to highlight any previous barista or customer service experience you have. We love seeing how your skills can contribute to creating that brilliant customer experience we pride ourselves on. Be specific about what you've done and how it relates to the role!
Keep It Neat and Tidy:Just like our café, your application should look immaculate! Use clear formatting and check for any spelling or grammar mistakes. A polished application shows us that you care about the details, which is super important in our café environment.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about who we are and what we stand for!
How to prepare for a job interview at Neptune (Europe) Ltd
✨Know Your Coffee
Brush up on your coffee knowledge before the interview. Be ready to discuss different types of coffee, brewing methods, and what makes a great flat white. This shows your passion for the role and helps you connect with the interviewers.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about times when you went above and beyond for a customer, as this aligns perfectly with the warm hospitality Neptune values.
✨Emphasise Teamwork
Since you'll be part of a naturally engaging team, highlight your ability to work well with others. Share stories that demonstrate your collaborative spirit and how you contribute to a positive team environment.
✨Express Your Enthusiasm for the Brand
Familiarise yourself with Neptune's ethos and products. During the interview, express why you want to be part of The Provenist and how you can contribute to creating that little haven of calm and comfort for customers.
