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- Tasks: Lead the ecommerce journey, ensuring a seamless experience from homepage to basket.
- Company: Neptune creates beautiful, thoughtful homes with a focus on considered design.
- Benefits: Enjoy generous holidays, discounts, wellness perks, and a supportive work culture.
- Why this job: Join a collaborative team that values creativity and customer-centric thinking.
- Qualifications: Ecommerce experience in omni-channel retail and proficiency in Shopify and Google Analytics required.
- Other info: Embrace a diverse and inclusive environment where your voice matters.
The predicted salary is between 36000 - 60000 £ per year.
At Neptune, we believe in the beauty of considered design. In homes that are both lived-in and loved. And in telling our story in a way that\’s as refined and thoughtful as the spaces we help our customers create – homes with heart. As we continue to grow-both online and through our network of stores, we\’re looking for a Senior Ecommerce Executive to help us create a beautifully seamless journey for our customers, from homepage to basket and beyond.
This role sits at the heart of our ecommerce team, working closely with creatives, marketers, planners, and developers to ensure every product is thoughtfully presented, every detail is accurate, and every click brings our customer closer to home. You\’ll be responsible for planning, coordinating and delivering new product launches on our website – making sure everyone involved knows what\’s needed, when, and why.
Day to day you\’ll be responsible for:
- Keeping our homepage and content areas fresh and in line with the wider marketing calendar
- Merchandising our website to support commercial goals and enhance the end-to-end customer journey
- Monitoring key performance metrics like revenue, AOV, and conversion rate, using insight to guide decisions
- Supporting new feature launches, tracking performance and identifying opportunities to optimise
- Working collaboratively across teams to shape meaningful customer journeys across every digital touchpoint
- Maintaining our site navigation, category pages and product listings with clarity, intention and purpose
- Ensuring product details, imagery and content are accurate, up to date, and on-brand
We\’re looking for someone who\’s as passionate about the digital experience as we are about interiors. You\’ll need to have previous ecommerce experience within an omni-channel environment, a strong understanding of how high-end online retail operates, and solid CRO experience. Confidence using tools like Shopify and Google Analytics is also essential. You\’ll be someone with a curious, analytical mindset – enjoying digging into data and finding ways to improve.
It\’s important that you have strong organisation and time-management skills, able to handle multiple projects calmly and efficiently alongside impeccable attention to detail – as the little things really do matter to us. Naturally you\’ll bring a collaborative nature and a drive to put the customer at the heart of everything you do.
We\’re a business built on thoughtful decisions and timeless ideas, and our team is one of the things we\’re proudest of. If you\’re looking for a place where calm heads, clever thinking and genuine collaboration are valued-you\’ll feel at home here.
Benefits we can offer you
- Generous Holiday Allowance
- Life Assurance
- Company sick pay
- Enhanced maternity and paternity leave
- Cycle to work scheme
- Generous new item and outlet discounts
- Discounted gym membership
- Competitive salary
- Perkbox: Wellbeing Hub and Retail Discounts Portal
- Your birthday day off
- Day off if you become a Grandparent
- Two paid volunteer days a year
- A week off to celebrate a life event
- Refer a friend scheme
- Long service holiday allowance increase
- Training Workshops
Across all locations, we stay united by our company values: Do The Right Thing, Do It Together, Aim High and Keep It Real.
We are a growing business that encourages our people to grow with us. Neptune\’s goal is to ensure we have a diverse and inclusive work environment, where all of our employees have equal access to opportunities and everyone\’s voices are heard.
Senior Ecommerce Executive in Swindon employer: Neptune (Europe) Ltd
Contact Detail:
Neptune (Europe) Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Ecommerce Executive in Swindon
✨Tip Number 1
Familiarise yourself with Neptune's brand and values. Understanding their focus on thoughtful design and customer experience will help you align your approach during interviews and discussions, showcasing how your skills can enhance their mission.
✨Tip Number 2
Network with current or former employees of Neptune, especially those in ecommerce roles. They can provide valuable insights into the company culture and expectations, which can help you tailor your conversations and demonstrate your fit for the team.
✨Tip Number 3
Stay updated on the latest trends in ecommerce and digital marketing, particularly in the high-end retail sector. Being able to discuss recent developments or successful strategies during your interactions will show your passion and expertise in the field.
✨Tip Number 4
Prepare specific examples of how you've successfully managed product launches or improved customer journeys in previous roles. This will not only highlight your relevant experience but also demonstrate your analytical mindset and ability to drive results.
We think you need these skills to ace Senior Ecommerce Executive in Swindon
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and required skills for the Senior Ecommerce Executive position. Tailor your application to highlight your relevant experience in ecommerce and digital marketing.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your previous ecommerce experience, particularly in omni-channel environments. Highlight your familiarity with tools like Shopify and Google Analytics, as well as any achievements related to conversion rate optimisation.
Write a Tailored Cover Letter: In your cover letter, express your passion for creating seamless digital experiences and how your skills align with Neptune's values. Mention specific examples of how you've successfully managed product launches or improved customer journeys in past roles.
Showcase Your Analytical Skills: Demonstrate your analytical mindset by including examples of how you've used data to drive decisions in your previous roles. Discuss any key performance metrics you've monitored and how you've used insights to optimise ecommerce strategies.
How to prepare for a job interview at Neptune (Europe) Ltd
✨Show Your Passion for E-commerce
Make sure to express your enthusiasm for the digital experience and how it relates to home interiors. Share examples of how you've improved customer journeys in previous roles, highlighting your passion for creating seamless online experiences.
✨Demonstrate Analytical Skills
Prepare to discuss your experience with tools like Google Analytics and how you've used data to drive decisions. Be ready to provide specific examples of how you've monitored key performance metrics and optimised e-commerce strategies based on insights.
✨Highlight Collaboration Experience
Since this role involves working closely with various teams, be sure to share instances where you've successfully collaborated with creatives, marketers, and developers. Emphasise your ability to communicate effectively and work towards common goals.
✨Emphasise Organisation and Attention to Detail
Given the importance of managing multiple projects and ensuring accuracy, prepare to discuss your organisational skills. Provide examples of how you've managed timelines and details in past projects, showcasing your ability to keep everything on track.
