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- Tasks: As a Café Host, you'll serve delicious food and create a welcoming atmosphere for our guests.
- Company: Neptune is a British interiors brand focused on home, food, and community.
- Benefits: Enjoy flexible hours, a friendly team, and discounts on our beautiful products.
- Why this job: Join us to make meaningful connections while working in a vibrant café environment.
- Qualifications: No prior experience needed; just bring your passion for hospitality and a positive attitude.
- Other info: Located in Swindon, this role offers a unique blend of food and interior design.
The predicted salary is between 20000 - 28000 £ per year.
At Neptune, we believe home is where the heart-and the food-is. That\’s why The Provenist, our very own café, is part of our British interiors brand. Nestled in our stunning Showroom in Swindon; it is so much more than just a place to eat. It\’s where great food, good company, and warm hospitality come together to create a little haven of calm and comfort.
We treat every customer who walks through our door as an individual, taking immense pride in delivering warm, thoughtful and personalised service. That\’s where your experience comes in. We are looking for a Café Host (Barista) to join our team for 18 hours a week across 2 days (Monday – Saturday). Whether it\’s crafting the perfect flat white, helping a guest choose from our seasonal menu, or keeping the café looking immaculate-you\’ll be part of a naturally engaging team that creates a little bit of \’wow\’ with every visit.
Your key areas of responsibility:
- Creating a brilliant customer experience – using your knowledge and initiative to guide guests through our food and drink offering with genuine warmth
- Delivering excellent coffee – using your barista skills to prepare and serve consistently high-quality drinks with care and confidence
- Running smooth café operations – from taking and processing orders quickly and accurately, to following food safety standards and keeping things flowing behind the scenes
- Keeping things beautiful – making sure our café looks as good as it tastes with stunning visual merchandising and presentation
- Being a proud ambassador for us – sharing your passion for our café, our products, and everything we stand for
You bring previous barista or experience (if you\’ve worked in a café or customer-facing role, even better) and a love for great food and coffee, and the energy to share it with others. You\’ll have a calm, approachable attitude with a natural flair for customer service and a willingness to learn and pitch in wherever needed-no task is too small. You\’ll also have flexibility to work across weekends and weekdays (we\’re open seven days a week).
Above all, we\’re looking for someone who\’s eager to grow, enjoys connecting with people, and wants to be part of something a little bit special. If that sounds like you, we\’d love to welcome you to The Provenist.
Benefits we can offer you
- Generous Holiday Allowance
- Life Assurance
- Company sick pay
- Enhanced maternity and paternity leave
- Cycle to work scheme
- Generous new item and outlet discounts
- Discounted gym membership
- Competitive salary
- Perkbox: Wellbeing Hub and Retail Discounts Portal
- Your birthday day off
- Day off if you become a Grandparent
- Two paid volunteer days a year
- A week off to celebrate a life event
- Refer a friend scheme
- Long service holiday allowance increase
- Training workshops
We are a growing business that encourages our people to grow with us. Neptune\’s goal is to ensure we have a diverse and inclusive work environment, where all of our employees have equal access to opportunities and everyone\’s voices are heard.
Cafe Host (Barista) employer: NEPTUNE (EUROPE) LTD
Contact Detail:
NEPTUNE (EUROPE) LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cafe Host (Barista)
✨Tip Number 1
Familiarise yourself with Neptune's brand values and the atmosphere of The Provenist café. Understanding their commitment to quality food and hospitality will help you connect with the team during your interview.
✨Tip Number 2
Showcase your passion for coffee and customer service. Be prepared to discuss your favourite coffee drinks and how you create a welcoming environment for customers, as this is key for a Café Host role.
✨Tip Number 3
Visit The Provenist café before your interview. Experience the vibe, take note of the menu, and observe how staff interact with customers. This will give you valuable insights to share during your conversation.
✨Tip Number 4
Network with current or former employees if possible. They can provide insider tips on what the team values most in a Café Host, helping you tailor your approach when you apply through our website.
We think you need these skills to ace Cafe Host (Barista)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Neptune is looking for in a Café Host (Barista). Pay attention to the skills and qualities they value, such as hospitality, teamwork, and a passion for food.
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality or barista roles. Include specific examples of how you've provided excellent customer service or worked in a team environment.
Craft a Personal Cover Letter: Write a cover letter that reflects your personality and enthusiasm for the role. Mention why you want to work at Neptune and how your values align with their mission of creating a warm and inviting café atmosphere.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are key in the hospitality industry.
How to prepare for a job interview at NEPTUNE (EUROPE) LTD
✨Show Your Passion for Food and Hospitality
As a Café Host at Neptune, it's essential to convey your love for food and the hospitality industry. Share personal experiences that highlight your enthusiasm for creating memorable dining experiences and how you enjoy connecting with customers.
✨Familiarise Yourself with the Menu
Before the interview, take some time to research and understand the café's menu. Being knowledgeable about the offerings will not only impress the interviewers but also demonstrate your commitment to providing excellent service.
✨Emphasise Teamwork Skills
Working in a café environment requires strong teamwork. Be prepared to discuss examples of how you've successfully collaborated with others in previous roles, showcasing your ability to contribute positively to a team dynamic.
✨Prepare for Customer Service Scenarios
Expect questions related to customer service situations. Think of examples where you've handled difficult customers or gone above and beyond to ensure satisfaction. This will show your problem-solving skills and dedication to customer care.
