At a Glance
- Tasks: Welcome customers and provide expert design advice to create their dream homes.
- Company: Neptune, a leading brand in home design with a focus on quality and craftsmanship.
- Benefits: Competitive salary, generous holiday, gym membership, and discounts on products.
- Other info: Flexible part-time hours with opportunities for personal growth and community involvement.
- Why this job: Join a supportive team and help customers feel inspired in a beautiful showroom.
- Qualifications: Customer service experience and a passion for interiors are essential.
The predicted salary is between 20000 - 25000 £ per year.
Job Description
At Neptune, our spaces are designed to bring beauty, comfort and a sense of home to everyday living.
From timeless furniture pieces to thoughtful design advice, we're here to help our customers create their dream homes - and it all begins with exceptional service.
We're looking for a warm and personable Design Advisor to join our superb team within our stunning Showroom in Bury St Edmunds a permanent, part time basis working 16 hours over 2 days of the week.
You'll be someone who loves making people feel welcome, has exceptional customer service experience, a keen eye for interiors, and brings energy and organisation to everything you do.
What you'll be doing As a Design Advisor, you'll be the first point of contact for our customers, offering a warm welcome and thoughtful guidance as they explore everything from gifting and home styling to whole-home collections and kitchen design services.
With a natural eye for interiors and a genuine passion for service, you'll help customers feel confident, inspired and supported throughout their Neptune journey.
Day to day, you'll: Deliver a warm and welcoming experience, greeting customers, offering refreshments, and guiding them through the showroom.
Understand each customer's needs, offering thoughtful advice on gifting, styling, furniture, kitchens, and materials.
Handle sales and enquiries confidently, processing orders, preparing quotations, and liaising with suppliers when required.
Promote our whole-home philosophy and kitchen design service in a natural, consultative way.
Provide excellent customer care, resolving enquiries or concerns with professionalism and attention to detail.
Maintain beautiful showroom standards, ensuring visual merchandising and presentation reflect our commitment to quality and craftsmanship.
Support local marketing and events, including social media activity, appointment coordination, and customer follow-ups to build lasting relationships.
A little about you You'll have experience in a customer-facing role and a genuine love for interiors, with a natural confidence when it comes to colour, fabrics and styling.
You enjoy getting to know customers, listening carefully and offering thoughtful advice that helps bring their ideas for home to life.
You're organised and comfortable using tools such as Excel and Outlook, and you're motivated by achieving results while always keeping the customer experience at the heart of what you do.
Most importantly, you're warm, approachable and enjoy working collaboratively as part of a supportive team.
What Benefits we can offer you Competitive salary Generous holiday allowance Purchased additional annual leave scheme Life assurance Company sick pay Enhanced maternity and paternity leave Cycle to work scheme Gym membership Generous Neptune new item and outlet discounts
Perkbox: Wellbeing Hub and Retail Discounts Portal Your birthday day off Two paid volunteer days a year Day off if you become a Grandparent A week off to celebrate a life event Refer a friend scheme Long service holiday allowance increase Training Workshops Across all locations, we stay united by our company values: Do The Right Thing, Do It Together, Aim High and Keep It Real.
We're an equal opportunities employer; our mission is to welcome everyone and create inclusive teams, with all colleagues and applicants afforded the same opportunities.
We encourage everyone to join us and be themselves at work, in an environment that actively promotes equality, diversity and inclusion and where everyone's voices are heard.
Our Story Founded in 1996 by friends John Sims-Hilditch and Giles Redman, Neptune design and make pieces for your whole home.
Recognised for our exacting standards, design-led aesthetic and expert craftsmanship, we're perhaps most known for kitchens - with heirloom-worthy dressers not far behind.
Neptune's trademark 'look' is
British: refined, simple, sturdy, and with an almost obsessive attention to detail.
We're also respected for our commitment to craft and quality.
Put simply, we make things we're proud of, and that are designed to last a lifetime.
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Design Advisor in Bury employer: Neptune (Europe) Ltd
At Neptune, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values creativity and collaboration. As a Barista at The Provenist in Bath, you'll enjoy the unique advantage of working in a beautifully designed space that fosters community and connection, alongside opportunities for personal and professional growth within our expanding brand. Join us to be part of a team that celebrates great food and warm hospitality, making every day rewarding and meaningful.
StudySmarter Expert Advice🤫
We think this is how you could land Design Advisor in Bury
✨Join Local Architecture Meetups
Get involved in local archi-groups or meetups! These gatherings are perfect for chatting with professionals about potential part-time gigs and can help paint your name in the local architecture scene. Plus, they often have job boards or inside info about openings!
✨Show Off Your Design Skills
Create an online portfolio showcasing your design projects. Whether it's through Behance, Instagram, or your own website, a solid visual portfolio is key in architecture. Make it vibrant and engaging—when you apply to roles like Design Advisor at Neptune (Europe) Ltd, your work should speak for itself!
✨Volunteer for Local Projects
Look for community projects needing architectural help. Volunteering not only adds to your experience but connects you with folks in the industry who might have leads on part-time jobs. Plus, it's fantastic for building both your skills and your network!
✨Leverage University Resources
If you’re still in school or connected to a university, make the most of their career services! They often have listings for part-time roles, internships, and even freelance projects specifically in architecture. Keeping your eye on job fairs can also be a goldmine for opportunities.
We think you need these skills to ace Design Advisor in Bury
Some tips for your application 🫡
Showcase Your Design Skills:As you're applying for a part-time role in architecture, make sure to highlight your design prowess. Include a portfolio that features your best work, demonstrating your understanding of design principles and software like AutoCAD or Revit. We're looking for creativity that jumps off the page!
Tailor Your CV for Architecture:Don’t forget to adapt your CV specifically for architecture. List your education, relevant projects, and any technical skills you have. Mention any internships or projects that showcase your architectural style and vision. This industry loves to see your journey and development!
Keep Your Cover Letter Personal:In your cover letter, let your passion for architecture shine through. Talk about why you’re drawn to this field and mention any specific architectural styles or movements that inspire you. This is your chance to show us your personality and commitment!
Demonstrate Your Part-Time Commitment:Since it’s a part-time gig, mention your availability clearly. Let us know how you can fit into Neptune (Europe) Ltd’s schedule and still manage your studies or other commitments. It's all about finding that balance – we appreciate clarity!
How to prepare for a job interview at Neptune (Europe) Ltd
✨Show Off Your Portfolio
Bring along a well-curated portfolio that showcases your design projects, concepts, and sketches. We want to see not just the final product but the process behind your creativity, including your sketches and ideas that led to the finished designs. Make sure it's easy to navigate, as you'll get chances to discuss each piece in detail.
✨Brush Up on Design Software
Make sure you're comfortable with key architectural software like AutoCAD, Revit, or SketchUp. We might ask you technical questions or even give you a quick task to understand your proficiency. Being familiar with the latest tools gives us confidence in your ability to contribute to projects at Neptune (Europe) Ltd.
✨Show Your Passion for Architecture
We’re keen to know why you love architecture! Think about what inspired you to enter the field and how you keep up with current trends and innovations. This kind of enthusiasm can really set you apart, especially at a part-time level where we’re looking for someone who’s eager to learn from the team at Neptune (Europe) Ltd.
✨Be Ready for a Collaborative Scenario
Expect a discussion around teamwork and collaboration, as architecture often involves working with different stakeholders. Prepare some examples of past projects where you’ve collaborated, highlighting how you communicated your ideas and handled critiques. This will show us that you can thrive in the dynamic environment at Neptune (Europe) Ltd.
