At a Glance
- Tasks: Craft perfect coffees and create a welcoming atmosphere for our guests.
- Company: Join Neptune, a British interiors brand with a heart for hospitality.
- Benefits: Enjoy generous holiday allowance, discounts, and a competitive salary.
- Other info: Flexible hours with opportunities for training and career growth.
- Why this job: Be part of a vibrant team that brings joy through great food and coffee.
- Qualifications: Previous barista or customer service experience is a plus.
The predicted salary is between 12 - 15 € per hour.
At Neptune we believe home is where the heart - and the food is. That's why The Provenist, our very own cafe is part of our British interiors brand. Nestled right next door to our stunning Showroom and store on Walcot Street, in Bath; it is so much more than just a place to eat. It's where great food, good company, and warm hospitality come together to create a little haven of calm and comfort.
We treat every customer who walks through our door as an individual, taking immense pride in delivering warm, thoughtful and personalised service. We are looking for a Cafe Host (Barista) to join our team on a part-time (14 hours a week) basis. Whether it's crafting the perfect flat white, helping a guest choose from our seasonal menu, or keeping the cafe looking immaculate - you'll be part of a naturally engaging team that creates a little of 'wow' with every visit.
- Creating a brilliant customer experience - using your knowledge and initiative to guide guests through our food and drink offering with genuine warmth.
- Delivering excellent coffee - using your barista skills to prepare and serve consistently high-quality drinks with care and confidence.
- Running smooth cafe operations - from taking and processing orders quickly and accurately, to following food safety standards and keeping things flowing behind the scenes.
- Keeping things beautiful - making sure our café looks as good as it tastes with stunning visual merchandising and presentation.
- Being a proud ambassador for us - sharing your passion for our café, our products, and everything we stand for.
You bring previous barista experience (if you've worked in a café or customer-facing role, even better) and a love for great food and coffee, and the energy to share it with others. You'll also have flexibility to work across weekends and weekdays (we're open seven days a week).
Benefits:
- Generous Holiday Allowance
- Life Assurance
- Company sick pay
- Enhanced maternity and paternity leave
- Cycle to work scheme
- Generous new item and outlet discounts
- Discounted gym membership
- Competitive salary
- Wellbeing Hub and Retail Discounts Portal
- Your birthday day off
- A week off to celebrate a life event
- Refer a friend scheme
- Long service holiday allowance increase
- Training workshops
Barista/cafe Host in Bristol employer: Neptune (Europe) Ltd
At Neptune, we pride ourselves on being more than just a workplace; we foster a warm and inclusive environment where every team member is valued. Located in the heart of Bath, our café offers not only competitive benefits such as generous holiday allowances and enhanced parental leave but also unique opportunities for personal growth through training workshops and a supportive work culture that celebrates individual contributions. Join us to be part of a passionate team dedicated to creating memorable experiences for our guests while enjoying the perks of working in a vibrant and beautiful setting.
StudySmarter Expert Advice🤫
We think this is how you could land Barista/cafe Host in Bristol
✨Tip Number 1
Get to know the café vibe! Before your interview, pop in for a coffee and soak up the atmosphere. This will help you understand what makes Neptune special and give you some great talking points when you meet the team.
✨Tip Number 2
Show off your barista skills! If you’ve got experience, be ready to chat about your favourite drinks to make and any creative ideas you have for the menu. We love passion, so let it shine through!
✨Tip Number 3
Be prepared to demonstrate your customer service skills. Think of examples where you’ve gone above and beyond for a customer. We want to see that you can create those warm, personalised experiences we pride ourselves on.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen and ready to join our amazing team at The Provenist.
We think you need these skills to ace Barista/cafe Host in Bristol
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your love for coffee and great food shine through! We want to see your enthusiasm for the café culture and how you can bring that energy to our team.
Tailor Your Experience:Make sure to highlight any previous barista or customer-facing experience you've had. We’re looking for those little nuggets of info that show us how you’ve delivered excellent service in the past!
Be Personable:Remember, we treat every customer as an individual, so your application should reflect that too! Use a friendly tone and share any personal anecdotes that showcase your ability to connect with people.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to see your application and get you on board to create that little haven of calm and comfort together!
How to prepare for a job interview at Neptune (Europe) Ltd
✨Know Your Coffee
Brush up on your coffee knowledge before the interview. Be ready to discuss different types of coffee, brewing methods, and what makes a great flat white. This shows your passion for the role and helps you connect with the interviewers.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about how you made customers feel valued and how you handled any challenges. This will demonstrate your ability to create that warm, personalised service Neptune values.
✨Emphasise Teamwork
Since you'll be part of a naturally engaging team, highlight your teamwork skills. Share stories of how you've collaborated with others in previous roles, especially in fast-paced environments like cafes. This will show that you're ready to contribute to a smooth operation.
✨Be Enthusiastic About the Brand
Research Neptune and The Provenist café beforehand. Understand their values and what makes them unique. During the interview, express your enthusiasm for their mission and how you can be a proud ambassador for their brand.
