At a Glance
- Tasks: Create amazing customer experiences and serve high-quality coffee with a smile.
- Company: Join Neptune, a vibrant British interiors brand with a welcoming café atmosphere.
- Benefits: Enjoy generous holiday allowance, discounts, and a supportive work environment.
- Other info: Flexible hours, opportunities for growth, and a chance to make a real impact.
- Why this job: Be part of a team that values warmth, connection, and great food.
- Qualifications: Previous barista or customer service experience is a plus; passion for food and coffee is essential.
The predicted salary is between 12 - 15 € per hour.
At Neptune we believe home is where the heart - and the food is. That's why The Provenist, our very own cafe is part of our British interiors brand. Nestled right next door to our stunning Showroom and store on Walcot Street, in Bath; it is so much more than just a place to eat. It's where great food, good company, and warm hospitality come together to create a little haven of calm and comfort. We treat every customer who walks through our door as an individual, taking immense pride in delivering warm, thoughtful and personalised service.
We are looking for a Cafe Host (Barista) to join our team on a part time (14 hours a week) basis. Whether it's crafting the perfect flat white, helping a guest choose from our seasonal menu, or keeping the cafe looking immaculate - you'll be part of a naturally engaging team that creates a little of 'wow' with every visit.
Your key areas of responsibility:
- Creating a brilliant customer experience - using your knowledge and initiative to guide guests through our food and drink offering with genuine warmth.
- Delivering excellent coffee - using your barista skills to prepare and serve consistently high-quality drinks with care and confidence.
- Running smooth cafe operations - from taking and processing orders quickly and accurately, to following food safety standards and keeping things flowing behind the scenes.
- Keeping things beautiful - making sure our café looks as good as it tastes with stunning visual merchandising and presentation.
- Being a proud ambassador for us - sharing your passion for our café, our products, and everything we stand for.
You bring previous barista or experience (if you've worked in a café or customer-facing role, even better) and a love for great food and coffee, and the energy to share it with others. You'll have a calm, approachable attitude with a natural flair for customer service and a willingness to learn and pitch in wherever needed - no task is too small. You'll also have flexibility to work across weekends and weekdays (we're open seven days a week).
Above all, we're looking for someone who's eager to grow, enjoys connecting with people, and wants to be part of something a little bit special. If that sounds like you, we'd love to welcome you to The Provenist.
Benefits we can offer you:
- Generous Holiday Allowance
- Life Assurance
- Company sick pay
- Enhanced maternity and paternity leave
- Cycle to work scheme
- Generous new item and outlet discounts
- Discounted gym membership
- Competitive salary
- Perkbox: Wellbeing Hub and Retail Discounts Portal
- Your birthday day off
- Day off if you become a Grandparent
- Two paid volunteer days a year
- A week off to celebrate a life event
- Refer a friend scheme
- Long service holiday allowance increase
- Training workshops
We are a growing business that encourages our people to grow with us. Neptune's goal is to ensure we have a diverse and inclusive work environment, where all of our employees have equal access to opportunities and everyone's voices are heard.
Locations
Cafe Host (Bath) employer: Neptune (Europe) Ltd
At Neptune, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values individuality and fosters personal growth. As a Cafe Host at The Provenist in Bath, you'll enjoy generous benefits including a competitive salary, flexible working hours, and opportunities for professional development, all while being part of a passionate team dedicated to creating memorable experiences for our guests. Join us in a beautiful setting where your love for food and coffee can flourish, and where every day brings the chance to make a positive impact.
StudySmarter Expert Advice🤫
We think this is how you could land Cafe Host (Bath)
✨Tip Number 1
Get to know the cafe vibe! Before your interview, pop into The Provenist and soak up the atmosphere. Chat with the staff, observe how they interact with customers, and get a feel for the service style. This will help you connect during your interview and show that you're genuinely interested.
✨Tip Number 2
Show off your barista skills! If you've got experience making coffee, bring it up in conversation. Maybe even mention your favourite drink to make or a fun customer interaction. This will highlight your passion for coffee and customer service, which is exactly what they're looking for.
✨Tip Number 3
Be ready to share your love for food! The Provenist is all about great food and warm hospitality, so think of examples where you've gone above and beyond for customers. Whether it's recommending a dish or creating a memorable experience, let them know you can bring that 'wow' factor.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining the team at The Provenist. Don’t forget to follow up after applying; a little nudge can go a long way!
We think you need these skills to ace Cafe Host (Bath)
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for food and coffee. A little warmth and enthusiasm can go a long way in making your application stand out.
Tailor Your Experience:Make sure to highlight any previous barista or customer service experience you have. We love seeing how your skills can contribute to creating that brilliant customer experience we pride ourselves on. Be specific about what you've done and how it relates to the role!
Keep It Neat and Tidy:Just like our café, your application should look immaculate! Use clear formatting and check for any spelling or grammar mistakes. A polished application shows us that you care about the details, which is super important in our café environment.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about who we are and what we stand for!
How to prepare for a job interview at Neptune (Europe) Ltd
✨Know Your Coffee
Brush up on your coffee knowledge before the interview. Be ready to discuss different types of coffee, brewing methods, and what makes a great flat white. This shows your passion for the role and helps you connect with the interviewers.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about times when you went above and beyond to create a memorable experience for a guest. This is key for a Cafe Host role!
✨Emphasise Teamwork
Since you'll be part of a naturally engaging team, highlight your ability to work well with others. Share stories that demonstrate your collaborative spirit and how you contribute to a positive team environment.
✨Express Your Enthusiasm
Let your passion for food and hospitality shine through during the interview. Talk about why you love working in a café setting and how you can bring that energy to The Provenist. A genuine enthusiasm can set you apart!
